User Manual
Toll coverage
What coverage do I have?
You can nd this by logging into my.payviam.com and navigating to the Vehicles section.
A map will depict your toll road coverage with Payviam.
Do I need other transponders when traveling?
Coverage includes every major U.S. toll road. See our coverage map to identify toll roads
that are not covered within the Payviam coast-to-coast network.
Will toll coverage work on gated toll roads and bridges?
Yes, Payviam will cover all toll roads and bridges identied within our coverage map.
I received a toll violation notice. Why?
Did you happen to change vehicles or update your license plate? Does Payviam offer coverage
for that tolling authority? These are common causes. If none of these apply, please contact
us at 1-888-725-1012
Can I disable the transponder temporarily?
Unfortunately, temporary suspension of an account is not something we can support today. While you
could turn off the device (using the dash display unit) the toll authority would capture your license
plate and bill your account.