User Manual
itself. Please ensure all the smart devices are online on the Gosund app before you enable the
skill on Alexa.
Please check the version of the Gosund app that you have.
To check app's version:
Open the app
Click ME (lower right) -Settings- About -Current Version
Also click Check for Update (whether your app is the latest)
Please check short videos below for reference too depending on the version of your app.
Gosund app version 3.22.1
https://www.youtube.com/watch?v=ctzLK1QSeMs
Gosund app version 3.22.5
https://www.youtube.com/watch?v=kKkpP9c05H0
9 : My smart smart devices will not connect to Google home. What
should I do?
Sorry for the inconvenience. Do not worry, we are here to help you.
First, please make sure you have successfully connected the smart devices to Gosund app, then
make sure the smart devices are online in the Gosund app. Offline devcies, cannot be discovered
in Alexa.
Then please link the Google home app.
About connecting to Google home, please do not use the web version of Google home, please
use the Google home app itself. Please ensure the smart devices are online on the Gosund app
before you register or link to Google home app.
Please check short video below for reference
https://youtu.be/LgCPRFsFUpE
10:How to find the Mac address?(MAC 地址)
The Mac address is the 12 digit number of the product, you have to connect the Gosund smart
product with the Gosund app first, then you may find the Mac address on the app.
1. Connect the Gosund smart product via your phone's data hotspot / friends' phone’s hotspot
first, just open the hotspot as a wifi, and then follow the instructions to connect.
Make sure the wifi channel is 2.4gzh during the first connection.
2. Please remember to reset the Gosund smart product before connecting.
To reset, all you need is press and hold on the power button of the smart product (5 seconds)
then you'll hear a click sound.