User Manual

to the app.
Please refer to short videos below for AP/Easy mode. We hope this helps.
AP mode：https://youtu.be/8zb2FC-MQY4
Easy mode：https://youtu.be/4HDprPYC9IE
6：The switch emits a hissing sound or noise, it is very annoying. Can you
fix this?
Do not worry, we got your back on this. Please provide us your Amazon order ID and the Virtual
IDs of the smart device for technical checking. To find the Virtual ID, please open the app- click
the smart device's name - and click "edit sign" on the top right of the screen; Click "Device
Information", then you'll find "Virtual ID.
7：My wall wiring does not have 4 wires, only 2 or 3. Can this switch work
in my house?
We are sorry, we have stated on both page and manual to not buy the smart light switch if there
is no load and /neutral wire in the wall box. Our switch installation requires 4 wires. Please check
if there is a capped wire at the back of your wall box. It may be a load/neutral wire.
Or if it is not possible for you to ask a technician to add the neutral/load wire, please contact
Amazon for a return.
8：My smart device will not connect to Alexa. What should I do? （Alexa
连接问题）
Sorry for the inconvenience. Do not worry, we are here to help you
First, please make sure you have successfully connected the smart devices to Gosund app, then
make sure the smart devices are online in the Gosund app. Offline devices cannot be discovered
in Alexa.
Then please link the Gosund app to Alexa, if Alexa asks for a username and password, please
enter the Gosund app’s username and password to link to Alexa.
About connecting to Alexa, please do not use the web version of Alexa, please use the Alexa app