User Manual

 The charges based on the number of calendar months, so you may

refer to “Start Date” and “End Date” for the actual period. Rest assured

that you will only billed for 24 months subscription period.

ADVANCE PAYMENT FOR SMART DEVICE

22.

Do I need to make an

advance payment for

the smart device?

 Yes, an advance payment of RM200 will be imposed for all new sign-

ups with a smart device add-on. You can make the advance payment

for the smart device via all TM’s authorised payment channels.

 Existing customers will not be imposed with an advance payment,

however the approval will be based on their unifi Credit Rating.

23.

How will you charge

the advance

payment?

 The advance payment needs to be paid within ten (10) days from the

date of service activation.

 We will notify all customers on successful payment made through SMS

and the payment will be reflected in your next bill.

24.

Will the advance

payment be refunded

to me?

 The advance payment made will be deducted from the total charges for

the device and will be reflected in your next bill.

OTHERS

I have seen this offer,

but why am I not

offered to subscribe?

 Thank you for your interest, however this offer is only eligible for

selected unifi Home Broadband customers.

 Please visit unifi.com.my to find out on other suitable offers for your

connectivity needs.

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