User Manual

This time frame will usually only take a few days, and it is very rare that a pet will refuse to use
the product entirely. If your pet prefers to drink running water from the faucet or shower, your
pet will probably get used to the fountain very quickly.
Here are a few tips to help encourage your pet to use the fountain.
• Set up the fountain without plugging it in. This way your pet can get used to drinking
from the fountain without the noise and splash of running water.
• Plug in the fountain for short periods of time, until your pets begin to feel comfortable.
Try setting it to a lower flow setting.
• Once your pet is somewhat used to the fountain, remove other water sources.
• If your pet still isn't interested in the fountain, make it more appealing with some
flavoring. Remove the filter from the fountain, then add tuna juice or bouillon to the
water until your pet is used to the new product. After that, you can clean the fountain,
replace the filter, and refill the fountain with regular water.
➢ How do the filters work?
The charcoal filter removes bad tastes and odours from the water and catches large particles and
debris from re-circulating back into the water. The filters do not purify the water. Change them
every 2-4 weeks, depending on how many pets use the fountain, to keep the fountain water fresh
and clean.
➢ What are the filters made of?
These filters are similar to the ones used in fish tanks. They are safe to use with your pet's
drinking water. The organic charcoal used in the filters is made of coconut shells.
➢ Why do I need to replace the filters?
The charcoal filter removes bad tastes and odors from the water and catches large particles and
debris from re-circulating back into the water. Over time, debris gets stuck in the outer fabric of
the filter, making it more difficult for the water to pass through it. The inner part of the filter
contains granulated carbon with hundreds or thousands of microscopic holes, which bind to
impurities in the water that cause bad tastes and smells. This binding prevents impurities them
from returning to the water. Eventually, the holes become clogged and can no longer remove
impurities.
➢ How often should I change the filter?
The charcoal filter should be changed every 2 to 4 weeks, depending on the number of pets using
the fountain. If you have more pets or notice more debris, a slimy feel, or decreased water flow