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Frequently Asked Questions (FAQs)
This document contains the most commonly asked questions from
customers who are interested in Lenovo Smart Privacy Services.
1. What is Lenovo Smart Privacy Services?
Lenovo Smart Privacy Services is an intelligent software that empowers you to enhance
your privacy protection while you surf, browse, and shop online. With features that interrupt
common digital surveillance, Lenovo Smart Privacy Services helps you own, control, and
personalize your privacy, all in one place.
2. Where does my data go when I use Lenovo Smart Privacy Services?
Lenovo Smart Privacy Services was built to help protect your personal information.
Personalizing your online privacy settings is our highest priority and each feature uses dierent
protection protocols:
• To monitor your information against known organizational data breaches, the Privacy Scan feature
uses your email address and phone number imported from your PC to find matches between your
information and the information within certain breached databases. These data points are not stored
and the results of your privacy scan are only stored locally on your PC.
• To monitor your information against account takeovers and identity theft, the Monitor feature requests
you to create a user profile by entering your email address, name, physical address, DOB, and phone
number. This information is stored via security enhanced storage protocols & encrypted with AES256.
• To help secure the privacy of your Lenovo Smart Privacy Services account, your private key is stored in
an encrypted data base and is inaccessible to anyone except yourself. Lenovo does not have access to
this information.
3. Where does my data go when I run a Privacy Scan?
Lenovo Smart Privacy Services uses your data (such as your email address) to perform a
privacy scan that matches your information against our database of breached data. Lenovo
Smart Privacy Services does not save any of your scanned data on our servers and the results
reside only on your PC locally.
4. Why is Lenovo Smart Privacy Services better than what comes with my
browser?
While your browser’s privacy settings are designed to protect your digital privacy, its
protection capabilities are often limited in scope to the management of your browsing history,
cookie storage, flagging dangerous websites, and content sharing permissions.
Lenovo Smart Privacy Services not only works to make your browsing experience more private
by blocking 3
rd
party web trackers
2
but also helps to secure your online accounts, encrypts
your WiFi connection, monitors your information for exposure in organizational data breaches,
and removes your profiled data from select sites found on the internet
1
.
Personalizing your privacy for greater control.