Installation guide
12 5
Q: Can I leave my GreenDrive3 on all the time, or should I
turn it off when not in use?
A: The GreenDrive3 is meant to be left on, but does not add
any limitations on being turned off. Drive reliability is affected
by repeated power cycles, and the GreenDrive3 cannot
alleviate this. In addition, Micronet recommends that the
drive’s power supply is connected through a UPS or surge
protector; In the case of a power surge, or brown/black
out, the hard drive’s sensitive electrical components will not
be damaged.
FAQs for Mac Users:
Q: Why is my drive asking me to format it? It was already
formatted and it contains data.
A1:Run a disk repair utility on the drive.
A2:Perform permission repair on your system drive. Open
the disk utility (located in /Applications/Utilities/Disk
Utility.app.) Select your system drive (usually the first disk
listed) and click "Repair Disk Permissions" in the "First
Aid" Tab.
A3:Restart your computer. As soon as the bootup chime
sounds, press and hold down the option-command-p-r key
combination to reset the PRAM. Release the keys when
the chime sounds a second time. Please refer to your
Mac manual for more information on these procedures
Q: My computer does not recognize the drive.
A: Check to make sure that all of your connections are secure
and that the power switch is in the "ON" position. Then check
if your external hard drive is listed in the Apple System Profiler.
If the problem persists, verify that the appropriate port used is
functioning.
Q: I'm trying to copy files to/from FAT32 volumes or
network shares, and it keeps failing.
A: FAT32, HFS+, and other file system formats allow different
standards of filename length or use of special characters.
Rename the offending file(s) and try the operation again.
Q: I have a FAT32 disk, and when I try to copy a large
file I get an error saying there is not enough room on the
drive-- I have lots of free space!
A: FAT32 only allows files up to 4GB in size. To copy larger files,
please reformat the volume using MacOS Extended Format.
Fantom Drives
GreenDrive3 Hard Disk
at a Glance
AC Adapter Port
Power Switch
USB 3.0 port
Disk Activity/Power
Indicator Light
Security Lock Slot