User's Manual

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6. System Settings
• Sound
You can adjust the media volume.
• Display
① Brightness
You can adjust the brightness of the screen.
② Suspended ball
Turn on this button, a suspended ball will appear on the screen. It is a quick
navigation key to help you easily go to the Home page and adjust the volume.
③ Motion Sensor
Turn on the motion sensor, the screen of the photo frame will automatically
turn off when motion is not detected in a certain period of time. The screen will
wake when motion is detected or someone passes by it.
④ Auto-rotate screen
Turn on this button, the display will automatically adjust to either landscape or
portrait position according to the frame placement.
• Date and Time
You can set the date and time according to your preference.
• Language: English, Deutsch, Español, Français, Italiano, 日本語，简体中文
Choose the system language.
7. Auto On & Off
You can set the Auto-On/Off time, as Sleep Schedule, to make the display
automatically turn on and off at a specific time.
When your frame is in the sleep mode, press the power button on the back to
awake the display.
8. Factory data reset
① Please disconnect your frame to Wifi first.
② Uncheck the "Delete all users and restore the device to inactive".
③ Click OK to reset your frame.
Note: If the photo frame works abnormally or crashes, press and hold the power
button for about 10 seconds to force it to shut down, and then turn it back on.
FAQ
1. Does this frame have to be plugged in all the time?
Yes, this frame is required to be plugged into an AC outlet to function. It has no
built-in battery.
2. Does this frame have to be Wifi connected to work or just in the setup process?
This frame needs to connect to a Wifi network for setup, receiving new photos/
videos, receiving user requests and software updates. Other than that, the frame
can play photos or video without a Wifi connection.
3. Why this frame cannot connect to Wifi?
It supports only 2.4GHz Wifi networks. Select the Wifi network you would like to
connect to and enter the password correctly if required. If your Wifi network is not
on the list, restart your router or move your frame closer to your router, wait for
seconds and check it again.
4. Can this frame be hung on the wall?
No, this frame can't be hung on the wall. You can put it on a desk, nightstand, or shelf.
5. Can I place the frame in a portrait or landscape position?
You can place the frame horizontally or vertically. No matter what the frame
orientation is, you will see photos displayed in landscape orientation.
6. Where can I find the Frame ID?
Frame ID is a 6-digit series number which can be found in your Frame. Go to
Settings → Device Info.
7. Why I cannot bind my frame via the app?
Please note that there is a difference in the binding process.
If you are the frame owner or the first to bind the frame, please follow the
instructions "Binding Your Frame via the App" to bind the frame.
If you are not the frame owner, please follow the instructions "Inviting Others to
Bind Your Frame via the App" to bind the frame. After receiving a binding request,
the frame owner will need to operate on the photo frame and click "Accept" under