Operation Manual

TROUBLESHOOTING

Problems

Reasons & Solutions

• Verify the product is securely plugged into a 220V AC electrical outlet only.

• Verify if your in-house sockets, electrical fuse and leakage protection switch

are in normal status.

• If the appliances still does not work, refer to authorized FAK‹R Service.

2 in 1 Professional

Steam Mop does

not work

2 in 1 Professional

Steam Mop does

not steam

2 in 1 Professional

Steam Mop more

water left on floor

after use

Floors are cloudy,

streaky or spotty

after steaming

2 in 1 Professional

Steam Mop is hard

to push

• Verify if there is water inside the water tank. If no, please fill up with water.

• Verify if the steam nozzle is jamed.

• If there is no steam, refer to authorized FAK‹R service.

• Verify if the cleaning cloth is too wet. Please replace with a dry cloth.

• Verify if the cleaning cloth is well attached in place on the mop head.

• Verify if you use steam mop after it have produced hot steam since

turned on for 30-second. Otherwise there will be much moisture

because the steam temperature is low.

• Make sure the cleaning cloth is attached correctly.

• Check if the cleaning cloth is excessively dirty.

• Replace the cloth if it is too dirty or wet.

• The cloth might be dirty. Please replace with a new one.

• If you washed the cloth with powder detergent, there may be residual

detergent left on the cloth. Wash it again with liquid detergent.

• If you are going to clean kitchen area where there might be accumulative

grease, 2 in 1 Professional Steam Mop may not be able to clean it up

at a time. Please use degreasing agent to clean the floor first.

• You might have left the mop in the same spot for too long.

• Does the water you used is hard? If yes, please use distilled water.