Tus neeg siv phau ntawv

19
code is used to mark various materials for re-
turn to the recycling cycle. The code consists
of the recycling symbol and a number that
identies the material.
Packaging materials such as foil bags do not
belong in children‘s hands, there is a danger
of suffocation!
However, large cardboard boxes are later
on super playgrounds for small kids! :-)
WARRANTY
ATTENTION!
Please send a receipt/invoice with a descrip-
tion of the damage as well as at least one de-
scriptive picture and your respective contact
details:
[e-mail]
Within the rst six months of the warranty pe-
riod, you will receive a prepaid shipping label
from us to return defective SUPs to us.
We cannot organize a pickup. After these six
months, you will be responsible for the return
shipping costs. We will take over the return
shipment to you.
Here the SUP is subjected to a routine check,
after which we can process the complaint
further and either repair or exchange the SUP
or refund the purchase price (depending on
the agreement). Please note that the proces-
sing can take up to 28 days.
Refunds are only possible within the rst
60days after the beginning of the warranty.
We fully cover abnormal defects or manu-
facturer‘s defects within the rst 5 years and
guarantee that a professional repair will be
carried out.
In the unlikely event that we cannot repair
the item, we will replace it with an equiva-
lent item. Note: The warranty does not begin
again with the replacement.
Not covered by the warranty:
• SUPs purchased from a non-authorized
F2 dealer.
• SUPs purchased in used condition or mo-
died by the customer.
• Damage or defects caused by external
force (rocks, moorings, other SUPs, etc.)
• Damage or defects that were caused by
improper use.
• Damage or defects caused by normal
wear and tear.
• Damage or defects caused by transport,
loading, falling or handling in water as
well as scratches caused by too tight
transport belts.
• Damage or defects caused by improper
storage at temperatures above 32°C and
below 0°C.
• Damage or de-lamination caused by over-
heating due to direct sunlight during sto-
rage.
• Damage or defects caused by waves
and/or an impact with the seabed/bot-
tom of a lake.
• Damage or defects caused by storing the
board in dry and humid conditions (e.g. in
a wet bag)
• Damage to the n or n box caused by an
impact.
PROBLEM SOLUTION
1) My pump does not work
- Check if the hose is blocked or damaged.
- Replace a damaged hose or investigate the
cause of the blocked hose.
2) The connection between hose/air pump/
air valve is not correct
- Pause the inflation process to check if all
connections are correct and repeat the whole
procedure if necessary.
3) The manometer does not work
- The air pressure value is usually only di-
splayed from a value of 7 PSI.
If the problem persists, please contact us.