Specifications
166  
Introduction
F-Secure Technical Support is available through F-Secure support web 
pages, e-mail and by phone. Support requests can be submitted through 
a form on F-Secure support web pages directly to F-Secure support.
F-Secure Online Support Resources
F-Secure support web pages for any F-Secure product can be accessed 
at http://support.f-secure.com/
. All support issues, frequently asked 
questions and hotfixes can be found under the support pages.
If you have questions about F-Secure Anti-Virus Linux Server Security not 
covered in this manual or on the F-Secure support web pages, you can 
contact your local F-Secure distributor or F-Secure Corporation directly.
For technical assistance, please contact your local F-Secure Business 
Partner. Send your e-mail to:
Anti-Virus-<country>@f-secure.com
Example: Anti-Virus-Norway@f-secure.com
If there is no authorized F-Secure Anti-Virus Business Partner in your 
country, you can submit a support request directly to F-Secure. There is 
an online "Web submit form" accessible through F-Secure support web 
pages under the "Contact Support" page. Fill in all the fields and describe 
the problem as accurately as possible.Please include the following 
information with your support request:
› Version numbers of F-Secure Anti-Virus Linux Server Security, 
and possibly the version numbers of F-Secure Policy Manager 
Server and F-Secure Policy Manager Console if you use 
centralized administration. Include the build number if available.
› Description how F-Secure components are configured.
› The name and the version number of the operating system on 
which F-Secure products and protected systems are running. 
› The version number and the configuration of your servers. If 
possible, describe your network configuration and topology.










