Quick Start Guide

Installation
Troubleshooting
6
1
Installing the Metal Plate (Optional)
3
Completing Installation
Pick a clean and flat surface and secure the metal plate to the
desired position with the foam stickers or screws (not included.)
Secure the camera magnetically to the metal plate or metal
surface (see figure below).
Adjust the camera angle as required.
There’s a magnet piece inside the camera. You can skip this step
if the surface is made of metal.
2
Installing the Camera
Q:
A:
“The device is offline.” or “The device is not registered.” prompts
appear when adding the camera using the EZVIZ International
app.
1. Make sure the network is connected properly and the router’s
DHCP is enabled.
2. Press and hold the RESET button for 3 seconds to reset the
settings anytime you have changed the network settings.
Q:
A:
Does the camera run on batteries or other USB-powered
devices?
Best used with the EZVIZ standard power adapter to provide a
stable voltage supply.
Q:
A:
The mobile device is not receiving instant alerts when the
camera is online.
1. Make sure the EZVIZ International app is running on your
mobile device.
2. For Android devices, make sure the app is running in the
background; and for iOS devices, enable the push
notifications in “Settings > Notification”.