Warranty
LIMITED WARRANTY
Thank you for purchasing EZVIZ products. This limited warranty gives you, the 
original purchaser of the EZVIZ product, specific legal rights. You may also have 
other legal rights that vary by state, province or jurisdiction. The disclaimers, 
exclusions, and limitations of liability under this limited warranty will not apply 
to the extent prohibited by applicable law. No distributor, reseller, agent, or 
employee is authorized to make any medication, extension, or addition to this 
limited warranty.
Your EZVIZ product is warranted for a period of one (1) year from the date of 
purchase against defects in materials and workmanship, or such longer period 
as may be required by law in the country or state where this product is sold, 
when used normally in accordance with EZVIZ’s user manual.
You can request warranty service by calling us at 1-855-MYEZVIZ (693-9849) or 
email us at service@ezvizlife.com.
For any defective EZVIZ products under warranty, EZVIZ, Inc. will, at its option, (i) 
repair or replace your product free of charge; (ii) exchange your product with a 
functional equivalent product; (iii) or refund the original purchase price, provided 
you provide the original purchase receipt or copy, brief explanation of the defect, 
and return the product in its original packaging. At EZVIZ’s sole discretion, repair 
or replacement may be made with a new or refurbished product or components. 
This warranty does not cover the postal cost, insurance and any other incidental 
charges incurred by you in returning the product.
Except where prohibited by applicable law, this is your sole and exclusive remedy 
for breach of this limited warranty. Any product that has either been repaired 
or replaced under this limited warranty will be covered by the terms of this 
limited warranty for the longer of ninety (90) days from the date of delivery or the 
remaining original warranty period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the proof of 
purchase is not provided.
• For any malfunction, defect or failure caused by or resulting from the evidence 
of impact, mishandling, tampering, use contrary to the applicable instruction 
manual, incorrect power line voltage, accident, loss, theft, fire, flood or other 
Acts of God, shipping damage or damage resulting from repairs performed by 
unauthorized personnel.
• For any consumable parts, such as batteries, where the malfunction is due to 
the normal aging of the product.
• Cosmetic damage, including but not limited to scratches, dents and broken 
plastic on ports.
• Any software, even if packaged or sold with EZVIZ hardware.
• For any other damages free from defects in material or workmanship.
• Routine cleaning, normal cosmetic and mechanical wear and tear.
DISCLAIMER OF WARRANTIES
EXCEPT AS  STATED ABOVE  IN THIS  LIMITED WARRANTY, AND TO THE 
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EZVIZ DISCLAIMS 
ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS 
WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES 
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE 
DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS 
TO THE DURATION OF THIS LIMITED WARRANTY, THE SECURITY OF THE 
PRODUCT, OR AVAILABILITY AND RELIABILITY OF PRODUCT INFORMATION OR 
DATA.
LIMITATION OF DAMAGES
IN NO EVENT WILL EZVIZ BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, 
EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST 
DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED 
WARRANTY OR THE PRODUCT, AND EZVIZ’S TOTAL CUMULATIVE LIABILITY 
ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT 
WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE 
ORIGINAL PURCHASER. SOME STATES DO NOT ALLOW THE EXCLUSION OR 
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE 










