Product Manual

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Warranty & Repair:
EyeOn devices come standard with a manufacturer’s limited warranty, but more robust coverage
options are available at the time of device purchase. Find the breakdown of the EyeOn’s warranty
options below:
Standard Manufacturer’s
Limited Warranty
Premium Warranty
Premium+
Warranty
Warranty
Term
2 Yr
2 Yr
4 Yr
Features
24-month term
from date of
product shipment*
Device coverage
against mechanical
failure or defect
Return shipment of
device covered
24-month term from
date of product shipment
Device coverage against
mechanical failure or
defect
Accidental damage
coverage for your device
(up to 2 incidents
throughout warranty
term)
Shipping cost coverage
(incoming and outgoing)
for device repairs
48-month term from date of
product shipment
Device coverage against
mechanical failure or defect
Accidental damage coverage
for your device throughout
warranty term
Advanced shipment of device
replacement upon accepted
warranty claim
Shipping cost coverage
(incoming and outgoing) for
device repairs
Manufacturer’s Limited Warranty
EyeTech Digital Systems, Inc. products come standard with a twenty-four (24) month manufacturer’s
limited warranty from the date of product shipment. We commit that our products will remain free of
defect in material and workmanship while they are covered under this warranty period.
If you discover a defect, EyeTech will, at its option, repair or replace your device with a new or
refurbished unit of the same or similar model.
*EyeTech is not responsible for transferring or retaining your personal data when sending in a device
for repair or replacement.
What is covered under the manufacturer’s limited warranty?
This limited warranty covers defects in materials and workmanship in your EyeTech products, including
EyeTech peripheral products (BumpGuard, PowerGrip, external switches and mounts sold by EyeTech,
etc).