User`s manual

USER’S MANUAL
H.264 REAL TIME DVR
71
Symptom Checkpoint and resolution
I cannot receive the E-mail sent
from the device.
When the E-mail transmission fails without SMTP server setting.
z Check whether the network is set up correctly.
z Check whether the E-mail address is entered correctly.
z Check the spam mail setting for the entered E-mail address.
(If the spam mail is set, some mails may automatically be
deleted or classified into spam mail box etc.)
z Some SMTP mail server providers does not support sent email
from the commercial SMTP server. In this case, use a public
SMTP server.
When the E-mail transmission fails even with the SMTP server setting.
z If you see a message saying “Please check the SMTP
information or internet cable”.
- Check the SMTP server address..
- Check the SMTP port number.
- Check the network setting.
z If the E-mail cannot be received without any error message.
Check the E-mail address of the recipient.
Check the spam mail setting for the entered E-mail address.
I cannot see the video screen
connected with iPhone/iPod.
Check if wireless internet is available.
z If receive sensitivity is low, it can be disconnected or you cannot
see the video.