User Guide User guide
Table Of Contents
- What is VN-MATRIX?
 - Functional Overview
 - Example System Application
 - Front Panel Features
 - Rear Panel Features
 - Accessories
 - Choosing a Suitable Location
 - Mains Power Connection (via PSU)
 - Mains Power Cord (for PSU)
 - Setup and Connection Procedure
 - The VN-MATRIX Web Interface
 - Configuring a VN-MATRIX as an Encoder (source)
 - Configuring a VN-MATRIX as a Decoder (display)
 - Troubleshooting
 - Encoder Set Up
 - Decoder Set Up
 - System Set Up
 - Overview
 - Setting-up a Serial Data Stream
 - Setting-up a Serial Passthrough Group
 - Setting-up a Remote Control Group
 - Serial / Telnet Commands
 - Overview
 - VN-MATRIX Hardware
 - Serial Interface – Quick Reference
 - Telnet Interface – Quick Reference
 - Web Interface – Quick Reference
 - Network Characteristics
 

Section 4: Advanced Setup Procedures    VN-MATRIX User Guide 
Page 82    I458GB issue 6 
Upgrading Device Firmware 
From time to time Electrosonic may issue firmware upgrades for VN-MATRIX, in order to make new 
functionality available. Details if the latest firmware release will be published on our website. 
Upgrades are supplied in a single file, named in the format ‘upgrade_ver3.3c.tar’ where ‘ver3.3c’ is 
the version number. Before you start you will need to copy the upgrade file on to the computer that 
you use to access the VN-MATRIX controller. 
The update process is split into the following stages: 
Stage  Function Summary  Performed On 
UPLOAD 
Copy the upgrade file from the control PC to a 
temporary storage area on the VN-MATRIX 
Controller 
The VN-MATRIX Controller only 
PREPARE 
Unpack and copy the new firmware (from the 
controller) into the VN-MATRIX alternate flash 
memory. 
Each VN-MATRIX device 
including the controller 
ACTIVATE 
Reboot the VN-MATRIX to start using the new 
firmware. This is a temporary mode that allows 
you to test the new firmware. If you encounter 
any problems you can ‘back out’ of this mode 
and return to the previous firmware version. 
Each VN-MATRIX device 
including the controller 
COMMIT 
Reboot the VN-MATRIX to start using the new 
firmware permanently. 
Each VN-MATRIX device 
including the controller 
All stages of the upgrade process are carried out using the Web Interface. It is recommended that all 
VN-MATRIX units in the same system are upgraded to the same firmware version to ensure full 
compatibility. 
IMPORTANT NOTES: 
•  Performing the ACTIVATE function on the controller will cause the device to reboot and as a 
result the upgrade file (in the temporary storage are) will be erased. It is recommended, 
therefore, that you PREPARE all 
devices first, after which the upgrade file will no longer be 
needed. Then perform the ACTIVATE function on each device, commencing with the 
controller. 
•  The ACTIVATE function must be performed on the controller device first
, such that the new 
firmware is in control of upgrading the remaining devices. 
•  When performing ACTIVATE or COMMIT on the controller, the device will reboot. 
This will cause temporary loss of the Web Interface, since this is provided by the controller. 
Wait for 30 seconds to allow the device time to reboot, then ‘refresh’ the browser. 










