User Guide User guide
Table Of Contents
- What is VN-MATRIX?
- Functional Overview
- Example System Application
- Front Panel Features
- Rear Panel Features
- Accessories
- Choosing a Suitable Location
- Mains Power Connection (via PSU)
- Mains Power Cord (for PSU)
- Setup and Connection Procedure
- The VN-MATRIX Web Interface
- Configuring a VN-MATRIX as an Encoder (source)
- Configuring a VN-MATRIX as a Decoder (display)
- Troubleshooting
- Encoder Set Up
- Decoder Set Up
- System Set Up
- Overview
- Setting-up a Serial Data Stream
- Setting-up a Serial Passthrough Group
- Setting-up a Remote Control Group
- Serial / Telnet Commands
- Overview
- VN-MATRIX Hardware
- Serial Interface – Quick Reference
- Telnet Interface – Quick Reference
- Web Interface – Quick Reference
- Network Characteristics

Section 3: System Configuration VN-MATRIX User Guide
Page 60 I458GB issue 6
Controller Checkup
Follow this checkup if you cannot establish contact with the VN-MATRIX controller device using the
Web Browser on you control PC.
START
Check that you are using a supported Web Browser
(see page 42).
Try rebooting the VN-MATRIX
controller and/or control PC
Check that the VN-MATRIX controller and
control PC are on the same subnet
Check that the VN-MATRIX Controller device is
powered and connected to the network.
Did the controller
respond to pinging?
YES
NO
Check that you have the correct IP Address for the
VN-MATRIX Controller device and try ‘pinging’ the
controller from the control PC.