User Guide User guide
Table Of Contents
- What is VN-MATRIX?
 - Functional Overview
 - Example System Application
 - Front Panel Features
 - Rear Panel Features
 - Accessories
 - Choosing a Suitable Location
 - Mains Power Connection (via PSU)
 - Mains Power Cord (for PSU)
 - Setup and Connection Procedure
 - The VN-MATRIX Web Interface
 - Configuring a VN-MATRIX as an Encoder (source)
 - Configuring a VN-MATRIX as a Decoder (display)
 - Troubleshooting
 - Encoder Set Up
 - Decoder Set Up
 - System Set Up
 - Overview
 - Setting-up a Serial Data Stream
 - Setting-up a Serial Passthrough Group
 - Setting-up a Remote Control Group
 - Serial / Telnet Commands
 - Overview
 - VN-MATRIX Hardware
 - Serial Interface – Quick Reference
 - Telnet Interface – Quick Reference
 - Web Interface – Quick Reference
 - Network Characteristics
 

Section 3: System Configuration    VN-MATRIX User Guide 
Page 60    I458GB issue 6 
Controller Checkup 
Follow this checkup if you cannot establish contact with the VN-MATRIX controller device using the 
Web Browser on you control PC. 
START
Check that you are using a supported Web Browser
(see page 42).
Try rebooting the VN-MATRIX
controller and/or control PC
Check that the VN-MATRIX controller and
control PC are on the same subnet
Check that the VN-MATRIX Controller device is
powered and connected to the network.
Did the controller
respond to pinging?
YES
NO
Check that you have the correct IP Address for the
VN-MATRIX Controller device and try ‘pinging’ the
controller from the control PC.










