User Guide User guide
Table Of Contents
- What is VN-MATRIX?
- Functional Overview
- Example System Application
- Front Panel Features
- Rear Panel Features
- Accessories
- Choosing a Suitable Location
- Mains Power Connection (via PSU)
- Mains Power Cord (for PSU)
- Setup and Connection Procedure
- The VN-MATRIX Web Interface
- Configuring a VN-MATRIX as an Encoder (source)
- Configuring a VN-MATRIX as a Decoder (display)
- Troubleshooting
- Encoder Set Up
- Decoder Set Up
- System Set Up
- Overview
- Setting-up a Serial Data Stream
- Setting-up a Serial Passthrough Group
- Setting-up a Remote Control Group
- Serial / Telnet Commands
- Overview
- VN-MATRIX Hardware
- Serial Interface – Quick Reference
- Telnet Interface – Quick Reference
- Web Interface – Quick Reference
- Network Characteristics

Section 3: System Configuration VN-MATRIX User Guide
Page 56 I458GB issue 6
Troubleshooting
If you have followed the procedures on the preceding pages, you should by now have at least one
VN-MATRIX encoder and one VN-MATRIX decoder and be able to display the source (encoder) on
the display (decoder). If not, this section will help to diagnose most problems that you may encounter.
Most problems in a VN-MATRIX system will manifest themselves as some kind of disruption of the
target display. Use the Display checkup (see page 57) as a starting point to trace common problems,
either with the decoder/display or elsewhere in the system.