User Guide User guide
Table Of Contents
- What is VN-MATRIX?
 - Functional Overview
 - Example System Application
 - Front Panel Features
 - Rear Panel Features
 - Accessories
 - Choosing a Suitable Location
 - Mains Power Connection (via PSU)
 - Mains Power Cord (for PSU)
 - Setup and Connection Procedure
 - The VN-MATRIX Web Interface
 - Configuring a VN-MATRIX as an Encoder (source)
 - Configuring a VN-MATRIX as a Decoder (display)
 - Troubleshooting
 - Encoder Set Up
 - Decoder Set Up
 - System Set Up
 - Overview
 - Setting-up a Serial Data Stream
 - Setting-up a Serial Passthrough Group
 - Setting-up a Remote Control Group
 - Serial / Telnet Commands
 - Overview
 - VN-MATRIX Hardware
 - Serial Interface – Quick Reference
 - Telnet Interface – Quick Reference
 - Web Interface – Quick Reference
 - Network Characteristics
 

VN-MATRIX User Guide    Appendix A: Guide to IP Addressing 
I458GB issue 6    Page 127 
Using the ‘Ping’ Utility to Test Communications 
You can test for communications between a Windows computer and another device on the same 
network by using the Windows Ping utility. 
  From the Windows Desktop of the computer, click on the Start button, and select Run from the 
pop-up menu. 
The Run dialog box will appear. 
  In the Open box, type in the following command: 
ping xxx.xxx.xxx.xxx –t 
where xxx.xxx.xxx.xxx is the IP Address of the device (e.g. a VN-MATRIX) that you want to test. 
  Click on the OK button or press the Enter key. 
A text window will appear showing a series of response messages; these are explained below. 
  To stop the ping utility, press Ctrl + C on the keyboard. 
HINT: Ping can also be run from the command line of the serial interface (see page 105). 
Response Messages 
When you run the Ping utility, it will display a series of response messages, which you can use to 
determine the state of the communications link. For example, if you have ‘pinged’ a device with the 
address 208.132.180.48, you should get a message similar to the following: 
Reply from 208.132.180.48: bytes=32 time=2ms TTL=32 
This is the correct response which indicates that the device at the specified address is communicating 
correctly. Note that the response ‘time’ value may vary according to network traffic. 
If you get the message... 
Request timed out. 
...this indicates that there has been no response from the specified address. Either the processor is 
not receiving data from the computer or not sending data back. Check that the device is powered-up 
and set to the same address that you ‘pinged’. Also, check that you are using the correct type of 
connecting cables (i.e. ‘straight through’ or ‘crossover’) and that they are not damaged or faulty. 
If you get the message... 
Reply from 208.132.180.48: Destination host unreachable. 
…this indicates that the IP Address of the computer is not in the same ‘class’ (or subnet) as that of the 
device being ‘pinged’. Check that the SubNet Mask on both the computer and the device are set to 
the same value (see page 126). Also check that both IP Address are within the correct range for the 
chosen class and are compatible (see page 126). 










