User Guide Owner's manual
Configuring a VND 250 .................................. 72
Configuring the Decoder Display ................ 73
Monitoring the Decoder Video
Bandwidth ................................................ 74
Configuring the Decoder Audio .................. 75
Configuring the Decoder Data.................... 76
Custom Input and Output Modes .................. 77
Video Setup Page ...................................... 77
Custom Input Modes ................................. 79
Custom Output Modes .............................. 83
Upgrading Firmware ...................................... 87
Uploading the Firmware File to the
VNM 250 Controller .................................. 88
Installing the New Firmware ....................... 88
Configuring KVM Functionality ....................... 89
RS‑232 Pass‑through Configuration .............. 90
Pass‑through Coms Server
Configuration ............................................ 90
Pass‑through Coms Client
Configuration ............................................ 90
Front Panel Menu Configuration ................ 91
Front Panel Menu Overview ........................... 91
Configuring the VNE 250 Encoder ................. 91
Default Menu Screens................................ 91
Top Level Menu ......................................... 92
Encode Config Sub‑menu ......................... 93
OSD Sub‑menu ......................................... 94
Network Sub‑menu ................................... 94
Input Sub‑menu......................................... 96
EDID Sub‑menu ........................................ 97
Test Pattern Sub‑menu .............................. 98
Reset Sub‑menu ....................................... 99
Configuring the VND 250 Decoder............... 100
Default Menu Screens.............................. 100
Top Level Menu ....................................... 101
Decode Config Sub‑menu ....................... 102
OSD Sub‑menu ....................................... 103
Network Sub‑menu ................................. 103
Output Sub‑menu .................................... 106
Video Wall Sub‑menu .............................. 107
Test Pattern Sub‑menu ............................ 108
Genlock Sub‑menu.................................. 109
Reset Sub‑menu ..................................... 109
Alarms ........................................................111
Alarm Types ................................................. 111
Alarm Handling ............................................ 113
Troubleshooting ......................................... 114
Front Panel Status Indicators ....................... 115
Front Panel LCD Menu ................................ 115
Default Menu Screens (Encoder) .............. 116
Default Menu Screens (Decoder).............. 116
Controller Web User Interface ...................... 117
Troubleshooting Guide ................................. 117
No Web UI Pages Served ........................ 117
Device Not Listed in the
Device List Page ..................................... 118
Encoder — Input Signal (Video) Issues ..... 118
Decoder — Problems with Viewing
the Decoded Image ................................ 119
Program Audio Problems ......................... 120
Return Audio Problems ............................ 121
Reference Material ....................................122
Supported EDID Modes............................... 122
DVI .......................................................... 122
HDMI ....................................................... 122
VGA ......................................................... 123
VN‑Matrix System Port Usage ..................... 123
SIS Commands ..........................................125
Introduction to SIS ....................................... 125
Host‑to‑Device Communications ............. 125
Symbols Used in this Guide ......................... 125
Error Messages ........................................... 126
Command and Response Table for
SIS Commands .......................................... 127
Mounting ....................................................129
Choosing a Suitable Location for
Mounting .................................................... 129
Environmental Requirements ....................... 129
Orientation ............................................... 129
Temperature ............................................ 129
Ventilation ................................................ 129
Humidity and water .................................. 130
Mounting Procedures .................................. 130
Tabletop Use ........................................... 130
Rack‑Mounting ........................................ 130
VNM 250 • Contents vi










