Installation guide

10
68-2400-50 Rev. A
03 13
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TeamWork 400 and TeamWork 600 Kits • Installation Guide (Continued)
Show Me button LEDs stay off when pressed:
Cause 1 — The cable is not plugged into a source device that is producing an active video output signal:
Solution — Verify that the source device is on and producing an active signal.
Cause 2 — Contact or Tally wiring is incorrect:
Solution — See Show Me Cables (page 7) to ensure the contact and tally pins are correctly wired.
Cause 3 — The switcher is not powered on:
Solution — Verify that the switcher is powered on.
Cause 4 — Problem with Show Me cable:
Solution — Try connecting the video source to a different cable. If the second cable works correctly, there
may be a problem with the Show Me cable. Contact an Extron Support representative at www.extron.com/
company/contactus.aspx.
Cause 5 — Problem with Switcher:
Solution — If none of the cables work correctly, there may be a problem with the switcher. Contact an Extron
Support representative at www.extron.com/company/contactus.aspx.
Cause 6 — The source device does not output +5V:
Solution — This is a problem with the source device. HDMI specications require pin 18 to carry a +5V output.
The display does not automatically turn ON:
Cause 1 — Incorrect wiring:
Solution — Verify that the RS-232 communication cable is connected properly between the IPLink controller and
Extron switcher.
Cause 2 — There is no video signal present at Show Me cables:
Solution — Verify that an active signal is present at the input of any of the Show Me cables.
Cause 3 — IPLink conguration is missing or corrupted:
Solution — Contact an Extron Support representative at www.extron.com/company/contactus.aspx.
The display stays On and never turns Off:
Cause 1 — Video signal is present at Show Me cables:
Solution — Verify that no active signals are present at the inputs of any of the Show Me cables. The TeamWork
system is designed to turn off the Display only when no video signals are present.