Specifications

lines for the future. Our objective is to bring
you a combined product line that will
offer the best price and performance in
the market.
We have already determined, for instance,
that the Inline architectural products with
smaller AAP plates will be added to the
Extron line. These products complement the
Extron line and provide an even wider
breadth of connectivity options.
Inline Product Warranty Past and
Present
We recently announced that support for
all Inline products is now provided by Extron
regional offices. This means customers
worldwide now have closer support teams
that speak many of the local languages, and
as a result, customers will receive a faster
response. In addition, the warranty for Inline
products has been extended from two years
to three to match the Extron warranty. All
Inline product warranties, past and
future, are now honored by Extron.
Repurchase of Inline Distributor
Inventory
To minimize any impact on our
international distributors affected by this
change, we have repurchased all Inline
inventory from them. Customers can be
assured that Extron will continue to honor
product warranties on prior Inline purchases
from distributors.
Looking Forward
Our combination has been very successful
so far. Please bear with us as we continue our
plans to make Extron a better company for
you, our customers. Already, we have added
substantial human resources to the Extron
team to help us manufacture better products
with a faster engineering cycle. As always,
Extron will continue to provide the highest-
quality A/V products, education, and industry-
leading customer support. Thank you for your
input and patience during this transition.
January – March 2003 ExtroNews 14.1 5
effect at the time of InfoComm in June 2003.
By the time you read this, you will have
received this notice.
Product Availability After
Discontinuation
Although some Inline or Extron products
will be discontinued, product may still be
available by request. If you have a special
need for a discontinued product, you should
contact us and inquire about our ability to
find the product. We may have a few pieces
left or enough raw materials to create a
special run for you, depending on quantity.
Inline Price List, CD-ROM, and
Product Catalog
Since the Extron and Inline combination
was announced, we have created and
published several marketing and resource
materials to help you select and purchase
Inline products. These include a
downloadable Inline price list on our Web
site, a printed dealer price list, a New
Products brochure for Photokina, and
advertisements and brochures for products
such as the IN1404XT Video/RGB Scaler and
the VTT001CM and VTR001CM Twisted Pair
Transmitter and Receiver modules.
We recognize your need for more
updated Inline information. Because the
Inline catalog and CD have not been
updated for almost two years, we have
recently created a new Inline product CD
that is the most up-to-date and
comprehensive Inline product resource
available. In addition, look for a new
combined CD in early 2003 containing all
Extron and Inline products. All of these
items replace the previously published Inline
2001 CD, the Inline 2001 Product Catalog,
and the Inline 2002 Confidential Dealer
Price List. Again, watch our Web site for
continual updates.
Product Line Evaluation
A thorough review of all products by the
combined Extron and Inline product
development team is underway. The
primary development team at Inline
consists of Art Garcia, President; Mike
Andrews, Vice President of Marketing; and
Manfred Schneider, Vice President of
Engineering. In the past few weeks, Dave
Pincek, Extron Vice President of Product
Development; Jeff Gibson, Vice President of
Sales; Lee Dodson, Vice President of
Marketing; and myself have been meeting
with our former Inline counterparts, now a
part of our team, to reposition both product
Available now are the
Inline Dealer Price List (left)
and Inline Catalog on
CD-ROM (above).
ANDREW ONLINE