User guide

SW USB Series • Operation 19
New firmware versions for the SW USB can be downloaded from the Extron web page. After
you install the new firmware on your computer, you can upload it to the switcher using
either SIS commands (see the “Command and Response Table for SIS Commands” in
the “SIS Programming and Control” section) or the Firmware Loader software.
The Firmware Loader utility, which enables you to update the SW USB firmware, is provided
on the Extron Software Products DVD. It is also available free of charge from the Extron
website at www.extron.com.
NOTE: For further information on using Firmware Loader, select Help from the
Help menu on the Firmware Loader window or press the <F1> key.
To update the firmware using Firmware Loader:
1. If necessary, download the Firmware Loader software from the Extron website:
a. On the Extron web page, select the Download tab.
b. On the Download Center page, select the Software link on the left sidebar menu.
c. Locate the Firmware Loader and click the Download link at the far right.
d. Follow the on-screen instructions to download the Firmware Loader program to
your computer.
2. From the Extron website, download the latest firmware file and install it on your
computer.
a. On the Extron web page, select the Download tab.
b. On the Download Center page, click the Firmware link on the left sidebar menu.
c. On the list of available firmware files, locate the SW USB and click the Download
link at right.
d. On the next screen, fill in the required information, then click the Download SWUSB_
Series_FWnxnn.exe button.
e. On the next two File Download - Security Warning windows, click Run.
If you want to save the firmware installer file to install the firmware on your
computer later, click Save on these two windows. On the Save As window that
opens, browse to the folder where you want to save the firmware installation file,
and click Save. When ready to install the firmware, find and double-click this file.
f. Follow the instructions on the installation wizard screens to install the firmware on
your computer.
3. From the Start menu on your computer, select
All Programs > Extron Electronics > Firmware Loader > Firmware Loader. The
Firmware Loader window opens with the Add Device window in front of it.