User Guide Manual
SMX System MultiMatrix Switcher • SMX Control Software 79
3.  Press the <Tab> key on the keyboard or click in another field to exit the Matrix IP 
Address
 field.
4.  Click the Take button to make the address change take effect.
NOTE:  Editing the IP Address field while the SMX is connected via Ethernet will 
immediately disconnect your from the SMX. It is recommended that you connect via 
RS-232 or RS-422 to edit this field.
Setting the Extron name or descriptor
The Extron Name/Descriptor field contains the name used as the “from” information 
when the SMX e-mails notification of its failed or repaired status. The default name or 
descriptor shown in this field is a portion of your product name, followed by the last six 
characters of the unit MAC address (for example, SMX-05-A6-2D).
This descriptor can be changed to any valid name, up to 24 alphanumeric characters or 
hyphens.
NOTE:  The following characters are invalid or not recommended in the Extron Name/
Descriptor
 field: + ~ , @ = ` [ ] { } < > ‘ “ “ ; : | \ ? and space
Edit the Extron Name/Descriptor field as follows:
1.  Click in the Extron Name/Descriptor field. The graphic cursor becomes a text cursor.
2.  Edit the name as desired.
3.  Press the <Tab> key on the keyboard or click in another field to exit the Extron Name/
Descriptor
 field.
4.  Click the Take button to make the name change take effect.
ATTENTION:  Editing the Gateway IP Address field while the SMX is connected 
via Ethernet can immediately disconnect the PC from the SMX. It is recommended 
that you connect via RS-232 or RS-422 to edit this field.
Setting the subnet mask
The Subnet Mask field is used to determine whether the SMX is on the same subnet as the 
controlling PC or the mail server when you are subnetting. The subnet mask has the same 
format as the matrix IP and gateway addresses (nnn.nnn.nnn.nnn). For more information, 
see Subnetting — A Primer on page 111.
Edit this field as follows:
1.  Click in the Subnet Mask field. The graphic cursor becomes a text cursor.
2.  Make any desired changes to the mask.
3.  Press the Tab key on the keyboard or click in another field to exit the Subnet Mask 
field.
4.  Click the Take button to make the changes to the mask take effect.
ATTENTION:  Editing the Subnet Mask field while the SMX is connected via 
Ethernet can immediately disconnect your PC from the SMX. It is recommended 
that you connect via RS-232 or RS-422 to edit this field.
Hardware address field
The hardware (MAC) address consists of six pairs of alphanumeric characters in the format 
xx-xx-xx-xx-xx-xx. The MAC address is hard coded in the SMX and cannot be changed.










