Setup Guide
17SMX System MultiMatrix Switcher • Front Panel Operation
Reset Mode Table
Mode Action Result
1 Hold down the recessed 
Reset button while applying 
power to the switcher.
Defaults switcher to factory installed 
firmware. Event scripting will not start if 
the switcher is powered on in this mode. All 
user files and settings (drivers, adjustments, 
IP settings, and so on) are maintained (see 
notes below).
3 Hold down the Reset button 
for 3 seconds, until the Reset 
LED blinks once, then press 
Reset momentarily 
(<1 second) within 1 second.
Mode 3 turns events on or off. During 
resetting, the Reset LED flashes 2 times if 
events are starting, 3 times if events are 
stopping.
4 Hold down the Reset button 
for 6 seconds, until the Reset 
LED blinks twice (once at 3 
seconds, again at 6 seconds) 
then press Reset momentarily 
(<1 second) within 1 second.
Mode 4:
 • Enables ARP capability
 • Sets IP address to factory default
 • Sets subnet address to factory default
 • Sets gateway address to factory default
 • Sets port mapping to factory default
 • Turns DHCP off
 • Turns events off
The Reset LED flashes four times in quick 
succession confirming the Reset.
5 Hold down the Reset button 
for 9 seconds, until the Reset 
LED blinks three times (once 
at 3 seconds, again at 6 
seconds, and then again at 
9 seconds). Then press Reset 
momentarily (<1 second) 
within 1 second.
Mode 5 performs a complete reset to 
factory defaults (with the exception of the 
firmware):
 • Does everything mode 4 does
 • Resets almost all real time adjustments: 
clears all ties and presets, clears all audio 
or RS-232 mutes, clears all I/O grouping, 
clears all RGB delay settings to zero, and 
clears all input and output audio settings 
(see the SMX User Guide for more details 
on these features)
 • Resets all IP options
 • Removes/clears all files for the SMX
The reset LED flashes four times in quick 
succession confirming the reset.
NOTES:  • After a mode 1 reset is performed, update the firmware 
to the latest version. Do not operate the SMX firmware 
version that results from the mode 1 reset. To use factory 
default firmware, upload that version again.
• If you do not want to update firmware, or you performed 
a mode 1 reset by mistake, cycle power to the SMX to 
return to the firmware version that was running before 
the mode 1 reset. Use the 0Q SIS command to confirm 
that the factory default firmware is no longer running 
(look for the asterisk [*] following the version number.










