Setup Guide
16 SMX System MultiMatrix Switcher • Front Panel Operation
Using Reset Levels
The rear panel has a recessed Reset button (see page 3) that initiates 
four levels of resets (numbered 1, 3, 4, and 5). Use a pointed stylus, 
ballpoint pen, or Extron Tweeker to access it and select the reset level.
See the Reset Mode Table on page 17 for a summary of the modes.
CAUTION:  Review the reset modes carefully. Using the wrong 
reset mode may result in unintended loss of flash 
memory programming, port reassignment, or a 
controller reboot.
NOTES:  • The reset modes listed below close all open IP and 
Telnet connections and sockets. Also, the following 
modes are separate functions, not a continuation from 
mode 1 to mode 5.
• If the reset button is continuously held down, the I/O 
lights flash every 3 seconds as the next reset level is 
reached, corresponding to modes 3, 4, and 5.
Reset Mode Uses
Use mode 1 to revert to the factory default firmware version if 
compatibility issues arise with user-loaded firmware (see notes on 
page 17).
Use mode 3 to restart the communication and control events.
Use mode 4 to reset most IP protocols to their default settings.
Use mode 5 to restore the switcher to the default conditions.
NOTE:  Mode 5 reset clears most adjustment. To save these 
settings, use the SMX Control Program and the File > 
Save MATRIX settings as... selection before you 
perform this reset (see Conguration and Control on 
page 32).
RESET
RESET
RESET
RESET
Release, then immediately
press and release again. Reset 
LED flashes in confirmation.
Modes 3, 4, and 5
Press and hold 
the Reset button.
Mode 1
Reset LED flashes once, 
twice, or three times.
Press and hold for
3, 6, or 9 seconds.
Apply Power
1
2
RESET
Release the Reset b
utton.










