User guide

SMX System MultiMatrix Switcher • SMX Control Software 68
• Update Firmware... — Select this option to update the SMX with the latest firmware.
Before using this command, download the latest firmware version from the Extron
website (www.extron.com):
1. On the Extron Web page, select the Download tab.
2. Click the Firmware link on the left sidebar menu.
3. Click on “S,” scroll to SMX Multi Matrix switcher, and then click Download.
4. Fill in the required information, then click Download product name_firmware
version
.exe.
5. In the File Download - Security Warning window, click Save.
6. In the Save As window, browse to the folder where you want to save the firmware
file, and click Save. The firmware installation file (*.S19) is saved on your hard drive.
To upload the firmware to the SMX:
1. Select Update Firmware and browse to the folder where the downloaded firmware
file (*.S19) was saved.
2. Select the applicable file and click Open. The file is uploaded.
When the SMX unit has restarted, check that all the previous ties and settings have
been restored and restart any control programs (for example, DataViewer, SMX
Control Program, web pages) that were previously open.
• IP Options — Select this to view and change the IP settings, Date/Time settings, and
Administrator/User access names and passwords for the SMX, E-mail addresses and
notification settings can also be changed.