User`s manual

IPL T SF Series • Communication and Control
Communication and Control, cont’d
If the output A/V device cannot be remotely controlled, check
the following:
Power connections
1. Ensure that all devices are plugged in.
2. Make sure that each device is receiving power. The
interface’s front panel power LEDs light if the device is
receiving power.
Data connections
1. Check the cabling connections and make adjustments as
needed. The Link LEDs on the IPL T SF control interface
and the computer should be solid green if a network
connection is detected. If these LEDs are not lit, either
the cable is faulty or not plugged in, or the wrong type of
cable is being used (refer to “Connecting the Hardware”, in
chapter 3).
2. Try to ‘ping’ the unit by typing “ping 192.168.254.254”
at the DOS command prompt, or use the Web address
provided to you by your system administrator. If you get
no response:
a. Make sure your unit is using the appropriate subnet
mask (check with your system administrator).
b. Make sure your PC does not have a software firewall
program which might block the IP address of the
unit.
3. If contact is established with the unit, but the unit’s Web
pages cannot be accessed by your Web browser, verify (in
the Options or Preferences menu) that your Web browser is
configured for direct network connection and not set up to
use a proxy server.
If you are still experiencing problems, call the Extron S
3
Sales
& Technical Support Hotline if needed. See the back of this
manual for the telephone number for your region.
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