User Guide IP Link® Pro Products IP Link Pro Control Processors PRELIMINARY 68-2438-01 Rev.
Safety Instructions WARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock. ATTENTION: This symbol, , when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
FCC Class A Notice NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website. Copyright © 2014 Extron Electronics. All rights reserved. Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks(®), registered service marks(SM), and trademarks(™) are the property of RGB Systems, Inc.
Conventions Used in this Guide Notifications The following notifications are used in this guide: WARNING: A warning indicates a situation that has the potential to result in death or severe injury. ATTENTION: Attention indicates a situation that may damage or destroy the product or associated equipment. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier.
Introduction.................................................... 1 Before You Begin................................................. 1 What This Guide Covers.................................. 1 Conventions Used In This Guide...................... 1 Important Information You Need Before You Install These Control Processors.............. 1 About the IPCP Pro Series................................... 2 Features.......................................................... 2 Application Diagrams....................
PRELIMINARY IPCP Pro Series • Contents vi
Introduction • Before You Begin — What this guide covers and does not cover, and what terms are used to refer to these products • About the IPCP Pro Series — An overview of the products and their features • Application Diagrams — Example application diagrams • Device Control — General information about IR, RS-232, and Ethernet control of other products • About Global Configurator (with GC Professional and GC Plus Modes) • PC System Requirements — Where to find computer and network system require
About the IPCP Pro Series Figure 1. PRELIMINARY The IPCP Pro Series Control Processors integrate Ethernet connection into AV systems to allow users to remotely control, monitor, and troubleshoot AV equipment, including display devices and switchers, source devices, and various other items such as lights, a projector lift, or a screen motor. They can be used in a distributed control system environment or as stand-alone control processors.
• Global compatibility — The IPCP uses industry standard Ethernet communication protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH, TCP/IP, and UDP/IP. • Embedded web pages — The IPCP embedded web pages include online diagnostics and monitoring of basic features. • Network switch — The IPCP Pro 350 and IPCP Pro 350M include an unmanaged 3 port switch which supports 10Base-T up to gigabit (1000Base-T) Ethernet communication.
Application Diagrams The following figures show examples of types of devices that can be connected to some of the ports on the IPCP Pro Series control processors.
Microphones Extron TLP Pro 1520MG 15" Wall Mount TouchLink Pro Touchpanel Flat Panel Display Flat Panel Display Laptop Audio HDMI INPUTS POWER 12V 0.
About Global Configurator (with GC Professional and GC Plus Modes) • Loads device drivers for monitoring the status of and controlling devices within the AV system. • Uploads GUI Designer layouts to touchpanels and third party touch interfaces. • Creates the configuration containing all the settings for the control processor and the products with which it interacts in the AV system.
Hardware Features and Installation • Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide you through installation • Network Communication Setup — A flowchart guide to network settings configuration • Front Panel Features — Locations and some descriptions of items on the front panel • Mounting the IPCP Pro Series — Brief guidelines for mounting • Rear Panel Features and Connections — Locations, descriptions, and cabling notes for rear panel features and corresponding fr
Mount and Cable All Devices Mount the unit to a rack or furniture (see Mounting the IPCP Pro Series on page 11). Cable devices to the control processor (see Rear Panel Features and Connections starting on page 12). Connect power cords and power on all the devices. Set Up the Control Processor and Touchpanels for Network Communication PRELIMINARY Connect the PC that you will use for setup, the control processor, and touchpanels to the same Ethernet subnetwork.
Network Communication Setup Network setup is essential prior to configuration. Use the flowchart as a guide to setting up the control processor for network use. Network Communication Setup, Connected/Online Method Connect the control processor and PC to the same LAN and apply power. Do you know the MAC address? PRELIMINARY Open the Toolbelt utility in Global Configurator (GC Professional or GC Plus mode). ToolBelt displays a list of all IP Link Pro devices connected to the network.
Front Panel Features Front panel features are shown below. The quantity and location of ports and corresponding front panel LEDs differ among IPCP models. However, the functions of each type of port and their LEDs are identical for all models. Most of the features and LED indications are described and shown in the “Rear Panel Features and Connections” section paired with the descriptions of the corresponding rear panel ports. IPCP Pro 350M NOTE: The control processor must be set up in order to function.
This receiver accepts infrared signals of from 30 kHz to 300 KHz. The IR remote control must be pointed directly at the receiver for best results. The front panel diagram (figure 5) indicates the best distances and angles at which to hold the remote control. NOTE: The IPCP 350M does not have an IR learning sensor. Reset button and LED — Pressing this recessed button causes various IP functions and Ethernet connection settings to be reset to the factory defaults.
Rear Panel Features and Connections Installation and service must be performed by experienced personnel. ATTENTION: ATTENTION: L’installation et l’entretien doivent être effectués par du personnel expérimenté. The quantity of ports and corresponding front panel LEDs differs among IPCP models, but the functions of each type of port and their LEDs are identical for any model that includes that type of port.
Power Connections Power input connector (external power supply) — Connect the IPCP to the included 12 VDC power supply here, then connect the external power supply to a 100 to 240 VAC power source. POWER 12V x.xA MAX Power Input, External Power Supply Front Panel Rear Panel Ridged – Return +12 VDC input 3/16" (5 mm) Max. 100-240V 50-60Hz 1A MAX External Power Supply (12 VDC, 1 A max.) Ridged Figure 7. Ground all devices.
Switched 12 VDC power output ports — These ports provide 12 VDC output. For the IPCP Pro 550, the four ports provide up to a combined maximum of 40 watts. Once configured, each port can be separately turned on or off. These ports are monitored continuously for total power usage (draw). 1 Switched 12 VDC Power Output 2 • 12 VDC, 40 watts (max.
Bidirectional Control and Communication Connections and Features 3-pole COM ports, RS-232 only and D E IPCP Pro Series serial protocol: • 300 to 115200 baud (9600 baud = default) • 8 (default) or 7 data bits • 1 (default) or 2 stop bits • No parity (default), even, odd, mark, or space parity • Flow control support (default = none): • 3-pole ports: software-only (XON, XOFF) • 5-pole ports: hardware and software (5 mm) Max. 7/8" (22 mm) recommended for these connections.
L LAN or LAN A (IP) connectors and LEDs — To connect the IPCP to an Ethernet network (so you can configure and control the IPCP and the devices connected to it), plug a cable into one of these LAN RJ-45 sockets and connect the other end of the cable to a network switch, hub, router, or PC connected to a LAN or the Internet.
Unidirectional Control and Communication Connections F IR/Serial output ports — An IPCP Pro Series control processor can use infrared signals or unidirectional RS‑232 serial signals to control various devices (up to 4 per port for IR) via these ports. Set output signal type (IR or serial) during configuration. The figure below shows wiring examples.
Common Rear Panels 1 2 Relays 3 Front Panel • Connect devices for contact control. • Do not exceed a total of 24 V at 1 A for each port. 4 RELAYS or 5 6 7 RELAYS 1 2 C 3 4 C 8 Normally Open 1 2 3 4 5 6 7 8 Closed RELAYS 1 Relay LEDs 2 Light when the corresponding relays are activated (tied to GND). To Room Control Equipment Common Relay 2 Relay 1 To Room Control Equipment Figure 13.
Additional Control Ports H Flex I/O ports —To allow the IPCP Pro Series control processor to monitor devices to trigger events, connect switches, sensors, LEDs, relays, or similar items to these ports, which can be configured as analog inputs, or as digital inputs or outputs with or without +5 VDC pull-up. These ports can trigger events or functions (such as triggering relays, issuing commands, or sending an e-mail) that have been configured using GC.
I Digital I/O (digital input/output) ports — These ports work the same way the flex I/O ports work, but they do not offer analog input, and thresholds are not adjustable. Connect switches, sensors, LEDs, relays, or similar items to these ports, which can be configured as digital inputs or outputs, with or without +5 VDC pull-up. These ports can trigger events or functions (such as triggering relays, issuing commands, or sending an e-mail) that have been configured using Global Configurator.
Volume control port — To provide volume control for Extron half rack audio amplifiers, connect this port to the volume remote control port on the amplifier as shown below. Configure the maximum and minimum voltage limits. Set Soft Start mode off or on (default) .
Resetting the Unit ATTENTION: • Review the reset modes carefully. Using the wrong reset mode may result in unintended loss of flash memory programming, port reassignment, or a unit reboot. R Power LED Reset Button • Étudier de près les différents modes de réinitialisation. Appliquer le mauvais mode de réinitialisation peut causer une perte inattendue de la programmation de la mémoire flash, une reconfiguration des ports ou une réinitialisation de l’unité.
Project Recovery Result Purpose and Notes To start the Use Factory Firmware reset mode and replace firmware: 1. On the control processor, hold down the recessed Reset button while applying power to the unit. Hold the button down until the Power LED flashes twice. The control processor enters factory firmware mode, and the LED flashes quickly. 2. Upload new firmware to the unit as desired (see Updating the Firmware on page 38 for details).
Activation Result Purpose and Notes To reset all IP settings: 1. Hold down the Reset button for about 6 seconds until the Power LED blinks twice (once at 3 seconds, again at 6 seconds). 2. Release and press Reset momentarily (for <1 second) within 1 second*. * Nothing happens if the momentary press does not occur within 1 second. Reset All IP Settings mode: • Sets the IP address back to factory default (192.168.254.250) • Sets the subnet back to factory default (255.255.255.
This section of the guide is divided into the following topics: • Configuration and Control: an Overview • Basic Setup Steps: a Guide to this Section and Other Resources • Downloading the Software and Getting Started • Troubleshooting Configuration and Control: an Overview An IPCP must be configured before use in order to recognize and accept commands and pass them on to the controlled devices.
Basic Setup Steps: a Guide to this Section and Other Resources NOTE: GC projects can be created offline and uploaded to the hardware at a later date. Follow the steps in Setup Checklist: How to Proceed With Installation starting on page 7. The overall process for setting up a control processor is as follows: See “Network Communication Setup” in this guide. Configure the IP settings of the control processor and the TouchLink Pro touchpanels.
Downloading the Software and Getting Started GC software updates and a large variety of device drivers can be downloaded from the Download page on the Extron website (www.extron.com/download/index.aspx). When you locate the desired software or driver package, follow the on-screen directions to download and install it.
3. For software, click on the link for the specific software that you need. A software product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link. For drivers, select a product name from the drop-down list. For drivers, navigate through the alphabetically arranged list to select and download a driver for a specific device. Via links from search results 1.
• Set up the IP address for the control processor. See Network Communication Setup on page 9 for an overview of how to set up the network properties of the unit. For details, see the GC help file, which contains instructions on how to set the IP address, gateway IP address, subnet mask, mail server IP address, domain name, web port, SMTP username, and SMTP password so that the IPCP is able to communicate with the network.
Troubleshooting Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display screens, projectors), the control processor, and the PC and touchpanel or eBUS button panels. Touch a configured button on the touchpanel or eBUS button panel. If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following: • Ensure that all devices are plugged in. • Make sure that each device is receiving power.
• Verify that ports are wired correctly and that ground (earthing) wires are connected to the proper pins on the control processor and, if applicable, on the controlled device. • Ensure that each IR emitter head is placed adjacent to or directly over the IR pickup window on the controlled device.
Reference Information • Glossary • File Types: a Key to Extron-specific File Names • Licensed Third Party Software Used in the Control Processors Full product specifications are available via the IPCP Pro Series product pages at www.extron.com. Glossary 10/100Base-T Ethernet which uses unshielded twisted pair (UTP - CAT 5, CAT 5e, CAT 6) cable, where the amount of data transmitted between two points in a given amount of time is equal to either 10 Mbps or 100 Mbps.
HTTP (Hypertext Transfer Protocol) A network protocol based on TCP/IP that is used to retrieve hypertext objects from remote web pages and allows servers to transfer and display web content to users. HTTPS (Hypertext Transfer Protocol Secure) A communications protocol for secure communication over a computer network. It allows web servers to transfer and display web content to users securely. All transferred data is encrypted so that only the recipient is able to access and read the content.
SSH (Secure Shell) SSH is a network protocol for secure data communication and providing various secure network services between two networked computers. SSH creates a secure channel over an insecure network to connect client and server devices. It allows confidential communications of passwords and similar data over public or otherwise insecure networks. Static IP An IP address that has been specifically (instead of dynamically—see DHCP) assigned to a device or system in a network configuration.
File Types: a Key to Extron-specific File Names • ______.eff — This is an Extron firmware update file. See the Firmware Updates section starting on page 37 for details on firmware updates. • ___.eir — These are IR driver files containing infrared commands. There is a separate .eir file for each device the IPCP controls via infrared communication. This is also the type of file created during IR learning.
Licensed Third Party Software Used in the Control Processors The control processors use various licensed third party software packages during operation. To view details about third-party packages and associated licensing, click the License Information button in the internal web pages of the control processor. A License Information window opens. To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package.
Firmware Updates • Determining the Firmware Version — How to find the current firmware version • Updating the Firmware — How to download and replace firmware PRELIMINARY If the need arises, you can replace the IPCP firmware without opening the unit or changing firmware chips.
Updating the Firmware Firmware upgrade tools require the PC and the control processor to both be connected to an Ethernet network. The instructions for updating the IPCP firmware assume you have installed the appropriate software on your PC first. • Check the Extron website (www.extron.com) for firmware-related documents, instructions, patch files, and new firmware files before loading new firmware into the control processor. We recommend that you read the firmware release notes (available from www.extron.
Symbols D F .eff downloading the file for a firmware upgrade 38 file type description 35 .eir file type description 35 .gc2 file type description 35 .gcplus file type description 35 .gcpro file type description 35 .gcz file type description 35 .gdl file type description 35 .
P T IP address LAN port defaults 16 resetting to default (Reset All IP Settings mode) 24 IR drivers IR driver file type (.
Extron Warranty Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase.
