User Guide Fiber Optic Matrix Switchers FOX Matrix 3200, FOX Matrix 7200 Configurable Fiber Optic Digital Matrix Switchers 68-1740-02 Rev.
Safety Instructions Safety Instructions • English WARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock. ATTENTION: This symbol, , when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Conventions Used in this Guide Notifications The following notifications are used: WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort. CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier.
Contents Introduction............................................................ 1 About this Guide.................................................. 1 About the FOX Matrix Switchers.......................... 1 Fiber Cable Transmission Modes..................... 4 Features.............................................................. 4 Installation............................................................... 7 Setup and Installation Checklist........................... 7 Get Ready.......................
Matrix Software.................................................... 71 Maintenance and Modifications.................... 109 Matrix Switchers Control Program..................... 71 Software Operation via Ethernet.................... 71 Software Operation via a Serial Port............... 72 Installing the Software.................................... 72 Using the Matrix Switcher Control Software....................................................... 73 Updating the Firmware.................................
Introduction WARNING: The FOX matrix switcher outputs continuous invisible light (Class 1 rated), which may be harmful to the eyes; use with caution. • Do not look into the rear panel fiber optic cable connectors or into the fiber optic cables themselves. • Plug the attached dust cap into the optical transceiver when the fiber optic cable is unplugged.
HD Camera HD-SDI Monitor FOX HDSDI POWER 12V 0.3A MAX OPTICAL MODE HD/SDI IN 1 Tx FOX HDSDI POWER 12V 0.
NOTES: • Compatible optical signals are digital signals from 270 Mbs through 4.25 Gbps, sent and received via fiber optic small form factor pluggable (SFP) modules. The FOX matrix switchers support all compatible optical signals, whether transmitted or received by an Extron FOX system component or not. • The Extron FOX 500, FOXBOX, and PowerCage FOX transmitter-to-receiver communications, including the serial link, occupy one matrix switcher input and output.
Fiber Cable Transmission Modes Two versions of non-pathologically-compliant FOX matrix switcher fiber optic I/O board are documented in this guide. They are categorized by the type of fiber optic cable, multimode or singlemode, which defines the effective range of transmission: • Multimode — Long distance, up to 300 m (985 feet) • Singlemode — Very long distance, up to 30 km (18.
Operational reliability — The FOX matrix switcher can support round-the-clock operation in mission-critical applications, using a combination of hot-swappable components and redundant power supplies. • Field upgradable, hot-swappable modular design — You can repair, upgrade, reconfigure, or expand the matrix by simply installing a new I/O board or replacing a board of one type with one of another. Hot-swappable components let you replace any I/O board at any time without powering down the switcher.
SNMP support for remote monitoring — Supports the Simple Network Management Protocol (SNMP) internet-standard protocol, allowing IT personnel to manage devices on the IP network. Laser controls — Non-pathologically-compliant fiber optic boards can be set, via SIS commands, to individually or globally disable the output laser drivers so that a driver does not output light.
Installation This section details the installation and configuration of the FOX matrix switchers, including: • Setup and Installation Checklist • Rear Panel Boards, Cabling, and Features • Front Panel Configuration Port Setup and Installation Checklist Get Ready Familiarize yourself with the FOX matrix switcher. Obtain IP setting information for the matrix switcher from the local network administrator. Read the Ethernet Connection section, beginning on page 117.
Rear Panel Boards, Cabling, and Features NOTE: Figure 3 shows a FOX Matrix 3200. Figure 4, on the next page, shows a FOX Matrix 7200. The two models have similar features, but are in different-sized enclosures and the features are arranged differently. The FOX Matrix 7200 has two fan assemblies.
I A IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN 1-8 OUT
I/O Boards As shown in figure 5, each I/O board is identified by the input and output numbers supported by the board position, which are printed on the side of each fan module (1 - 8, 9 - 16, and so on). The transceiver modules on fiber optic I/O boards are identified as A through H. Location A Output and Input I#1 O#1 OUT IN OUT 1-8 IN 9 - 16 OUT 17 - 24 25 - 32 A I#25 Input Figure 5. O#5 IN OUT D OUT IN C C D F H G Ï 50/60Hz 1.2A MAX.
Fiber optic boards Î OUT Î IN OUT B A Õ Õ Figure 6. Î OUT IN C Õ Î OUT IN D Õ Î OUT IN Î OUT E Õ IN F Õ Î OUT Î IN OUT G IN H Õ Õ Fiber Optic Board Fiber optic board, connectors (see figure 3 on page 8 and figure 4 on page 9) — WARNING: The FOX matrix switchers fiber optic I/O boards output continuous invisible light (Class 1 rated), which may be harmful to the eyes; use with caution.
Õ Output connector — For all one-way video, audio, and serial communications output to a receiver, connect a fiber optic cable to the Output LC connector (see figure 7, on the previous page). Connect the far end of this fiber optic cable to the Optical Rx connector on a FOXBOX Rx receiver or to any other compatible fiber optic device. NOTES: • For a FOX 500 receiver, connect this fiber optic cable to the Optical 1 LC connector.
Remote Port C Remote RS-232/RS-422 connector (see figure 3 on page 8 and figure 4 on page 9) — Connect a host device, such as a computer or touchpanel control, to the switcher via this 9-pin D connector for serial RS-232 or RS-422 control (see figure 9). REMOTE RS-232/RS-422 9 5 1 6 Figure 9.
The cable used depends on your network speed. The switcher supports both 10 Mbps (10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ethernet), half-duplex and full-duplex Ethernet connections. • 10Base-T Ethernet requires CAT 3 UTP or STP cable at minimum. • 100Base-T Fast Ethernet requires CAT 5e UTP or STP cable at minimum.
Switch Reference Connections Switch Reference connectors for bi-level and tri-level sync (see figure 3 on page 8 and figure 4 on page 9) — (3G, HD-SDI, and SDI inputs and outputs only) Connect an external sync signal to this BNC connector to genlock the video signal in broadcast or other sync-critical applications.
Extron VSC 900D Computer-to-Video Scan Converter (SDI only) SDI/HD-SDI Monitor Extron BBG 6 A VGA Input Extron FOX Matrix 3200 IN D1 EO G E N L O C K 232 RS/422 OUT VID DEO S-VI V -Y H/H -Y Matrix Switcher B/B G/Y VV H /HV 2 G /Y R /R-Y IN 1 OUT Blackburst/Color Bars/ Audio Generator H IN 0.
Front Panel Configuration Port CONTROL CONFIG ENTER PRESET VIEW ESC PRIMARY REDUNDANT POWER SUPPLY FOX 4G MATRIX 3200 FIBER OPTIC DIGITAL MATRIX SWITCHER Ö Figure 13. Front Panel Configuration (Config) Port A Configuration port — This 2.5 mm mini stereo jack serves the same serial communications function as the rear panel Remote port, but it is easier to access than the rear port after the matrix switcher has been installed and cabled. The optional 9-pin D to 2.
Operation This section describes the front panel operation of the FOX matrix switcher, including: • Front Panel Controls and Indicators • Rear Panel Power Indicators • Front Panel Operations • Reset Operations • Troubleshooting • Configuration Worksheets Front Panel Controls and Indicators The front panel controls (see figure 15, below, and figure 16 on the next page) are grouped into two sets. The input and output buttons are grouped on the left side of the control panel.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 A 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 I N P U T S 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 CONTROL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 B 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 ENTER O U T P U T S PRESET CONFIG VIEW ESC C D E F POWER SUPPLY PRIMARY 55 56 57 58 59 60 61 62 63 64 65 66 67
Input and Output Buttons NOTE: See Front Panel Operations on page 25 for detailed descriptions of the following operations. Primary functions Select input or output for tie being created. Action Blink: potential tie or untie. Lit: current tie Indication FOX Matrix 3200 FOX Matrix 7200 1 2 3 1 2 3 through through 31 32 71 72 Secondary functions I/O grouping Input 1 and Output 1: Select I/O Group mode. Action 1 Assign an input or output to the selected group.
B Output buttons — The output buttons have one primary function (❏) and seven secondary functions (•): ❏ Select and identify an output. • (Output 1 only) With the Input 1 button, select I/O Group mode. • Assign an output to the selected group in I/O Group mode and indicate its assignment. • Select a preset. • Mute the output.
Control Buttons NOTE: See Front Panel Operations on page 25 for detailed descriptions of the following operations.
E View (<) button — The View (<) button has one primary function (❏) and three secondary functions (•): ❏ Select and indicate View-only mode, which displays the current configuration. NOTE: View-only mode also provides a way to mute and unmute the outputs. F • In the I/O Group mode, selects group 3 and indicates the selection. • With the Enter, Preset, and Esc buttons, selects Serial Port Selection and Configuration mode.
Button Icons The numbered translucent covers on the input and output buttons can be removed and replaced to insert labels behind the covers. Input and output labels can be created easily with the Extron Button Label Generator software, which is available on the Extron website (www.extron.com). Each input and output can be labeled with names, alphanumeric characters, or color bitmaps for easy and intuitive input and output selection (see figure 17).
Front Panel Operations The following sections detail the power-up process and then provide sample procedures for the following actions: • Creating ties, sets of ties, and configurations • Changing a configuration • Viewing ties, sets of ties, and configurations • Creating I/O groups • Saving a preset • Recalling a preset • Muting and unmuting outputs • Locking and unlocking the front panel • Performing front panel resets • Toggling background illumination on and off • Reading and settin
Power Apply power by connecting one or both power cords between the Primary and Redundant AC power connectors and the AC sources. The switcher performs a self-test that flashes the front panel button indicators various colors and then turns them either off or to background illumination. An error-free power-up self-test sequence leaves all input, output, and control buttons either unlit or showing background illumination. The current configuration and all presets are saved in non-volatile memory.
Example 1: Create a set of ties In the following example, input 5 is tied to outputs 3, 4, and 8. The steps show the front panel indications that result from your actions. 1. Clear all selections: Press and release the Esc button. Press the Esc button to clear all selections. C O NT R O L ENTER PRESET VIEW ESC The button flashes once. 2. Select an input: Press and release the Input 5 button. Press and release. The button lights. INPUTS 1 2 3 4 5 6 7 8 15 16 17 18 19 20 21 22 23 24 31 32 3.
The current configuration (see figure 19) is now input 5 tied to output 3, output 4, and output 8. Input 5 tied to outputs 3, 4, and 8 Input 5 3 4 Output 8 Figure 19. Final Configuration, Example 1 Example 2: Add a tie to a set of ties In the following example, a new tie is added to the current configuration. The example shows the front panel indications that result from your actions. NOTE: This example assumes that you have performed example 1 on the previous page. 1.
4. Confirm the change: Press and release the Enter button. Press the button to confirm the configuration change. All input buttons and output buttons return to unlit or background illumination. ENTER The Enter button returns to unlit or background illumination. The current configuration (see figure 20) is now input 5 tied to output 1, output 3, output 4, and output 8. Input 5 tied to outputs 1, 3, 4, and 8 Input 5 1 3 4 Output 8 Figure 20.
3. Select the output: Press and release the Output 4 button. Press and release the button. The button blinks to indicate that the selected input will be untied from this output. 1 2 3 4 5 6 7 C O NT R O L 8 15 16 ENTER PRESET VIEW ESC 17 18 19 20 21 22 23 24 31 32 OUTPUTS The Enter button blinks to indicate the need to confirm the change. 4. Confirm the change: Press and release the Enter button. Press the button to confirm the configuration change.
Viewing the Configuration The current configuration can be viewed using the front panel buttons. The View-only mode prevents inadvertent changes to the current configuration. View-only mode also provides a way to mute outputs (see Muting and Unmuting Outputs on page 39). View the current configuration as follows: 1. Press the Esc button to clear any front panel button indications that may be lit. 2. Press and release the View button. All of the buttons light for outputs that are not tied. 3.
3. Select an input: Press and release the Input 5 button. Press and release the button. The button lights. INPUTS 1 2 3 4 5 6 7 8 15 16 17 18 19 20 21 22 23 24 31 32 The output buttons for outputs OUTPUTS that are tied to Input 5 light. 1 2 3 4 5 6 7 8 15 16 17 18 19 20 21 22 23 24 31 32 OUTPUTS The output buttons for outputs that are not tied to Input 5 are either unlit or background illuminated. NOTE: You can also view a set of ties by selecting a tied output.
I/O Grouping I/O grouping (see figure 22) is a matrix switcher feature that allows you to subdivide the front panel controls of the matrix into four smaller functional sub-switchers and limit tie creation using the front panel only. Inputs and outputs can be assigned to one of four groups or not assigned to any group. INPUTS 1 2 3 4 5 6 7 8 9 10 11 NOTE: All of the equipment in this figure is connected through the appropriate fiber optic transmitter or receiver.
Suggested applications for the I/O grouping feature include: • Segregating sync-critical inputs and outputs • Segregating specific video formats to prevent an input in one video format from being inadvertently applied to an output device that supports another video format • Segregating input and output devices that are in separate rooms • Segregating incompatible fiber signals, such as those from a FOX 500 system and those from a FOX HD-SDI system • Isolating video from being displayed on specific
Example 5: Grouping inputs and outputs In the following example, several switcher inputs and outputs are assigned to groups. The steps show the front panel indications that result from your actions. 1. Clear all selections: Press and release the Esc button. 2. Enter I/O Group mode: Simultaneously press and hold the Input 1 and Output 1 buttons for approximately 2 seconds and then release the buttons. Press and hold the buttons. 1 2 3 Release the buttons.
5. Select group 2: Press and release the Preset button. Press and release the Preset button to select group 2. The button lights to indicate the selection. C O NT R O L ENTER PRESET Group # 1 2 VIEW ESC 3 4 6. Assign inputs and outputs to group 2: a. Press and release the Input 5 through Input 8 buttons. One at a time, press and release the buttons. The selected buttons light. INPUTS 1 2 3 4 5 6 7 8 15 16 17 18 19 20 21 22 23 24 31 32 b.
Using Presets The current configuration (configuration 0) can be saved as a preset in any one of 32 (FOX Matrix 3200) or 64 (FOX Matrix 7200) preset memory addresses. Presets can be saved and recalled from the front panel. The preset locations are assigned to input buttons 1 through 32 (64). When a preset is retrieved from memory, it becomes the current configuration. NOTES: • Presets cannot be viewed from the front panel unless they are recalled as the current configuration.
4. Save the Preset: Press and release the Enter button to save the preset. The current configuration is now stored in the selected memory location. Press the button to save the preset. C O NT R O L ENTER PRESET VIEW ESC The Enter and Preset buttons return to unlit or background illumination. All input buttons and output buttons return to unlit or background illumination. Example 7: Recalling a preset In the following example, a preset is recalled to become the current configuration.
Muting and Unmuting Outputs Individual outputs can be muted or unmuted as follows: NOTE: Output mutes are protected when front panel Lock mode 2 is selected. You can view the status of the output (muted or unmuted) in Lock mode 2 but you cannot change it from the front panel (see Locking the Front Panel (Executive Mode) on page 41). 1. Press the Esc button to clear any front panel button indications that may be lit. 2. Press and release the View button. 3.
3. Mute the outputs: One at a time, press and hold the Output 3 button and then the Output 4 button for approximately 2 seconds until each button begins to blink. The output 3 and output 4 signals are muted. Mute outputs one at a time. 3 4 Press and hold the button. 2 seconds Press and hold the button. 2 seconds 3 The button blinks to indicate that the outputs are muted. 4 The button blinks to indicate that the outputs are muted.
Locking the Front Panel (Executive Mode) The front panel security lockout limits the operation of the switcher from the front panel. When the switcher is locked, all of the front panel functions are disabled except for the View-Only mode functions and deselecting the front panel Lock mode (see Viewing the Configuration on page 31). Other than in View-Only mode, if the user pushes a front panel button when the switcher is locked, the View and Preset buttons flash twice and return to their previous state.
Background Illumination The buttons on the front panel can be set to provide amber background illumination at all times or the background illumination can be turned off. To toggle the background illumination on or off, press and hold the Input 1 and Input 2 buttons simultaneously for approximately 2 seconds (see figure 25). Press and hold both buttons simultaneously to toggle background illumination mode on or off. 1 2 3 16 17 18 19 32 After approximately 2 seconds, release the buttons. Figure 25.
4. Exit the Serial Port Selection and Configuration mode: Press and release an output button. Press and release an output button. All Control buttons and the Output 31 (71) and Output 32 (72) buttons return to unlit or background illumination. C O NT R O L 5 ENTER PRESET VIEW ESC 0 31 32 Reset Operations The rear panel has a Reset button that initiates four levels of resets (numbered 1, 3, 4, and 5 for the sake of comparison with an Extron IPL product).
Mode Activation 1 Hold down the recessed Reset button while applying power to the switcher. NOTE: After a mode 1 reset is performed, update the switcher firmware to the latest version. Do not operate the switcher firmware version that results from the mode 1 reset. If you want to use the factory default firmware, you must upload that version again (see the Matrix Software section on page 80 for details on uploading firmware). Result The switcher reverts to the factory default firmware.
Performing Soft System Resets (Resets 3, 4, and 5) Perform a soft reset of the switcher as follows: 1. Use an Extron Tweeker or other small screwdriver to press and hold the rear panel Reset button until the front panel View and Esc buttons blink the number of times for the desired reset: once (events reset), twice (system reset), or three times (absolute reset) (see figure 26). Press and hold the button. Events Reset (Mode 3) Reset LED blinks once. Release, then immediately press and release again.
Performing a Hard Reset (Reset 1) The hard reset function restores the switcher to the base firmware that it was shipped with. After a hard reset, events do not automatically start, but user settings and files are restored. Perform a hard reset as follows: NOTE: The hard reset restores the factory-installed firmware. The switcher reverts to that factory firmware the next time power is cycled off and on unless a firmware update is performed before the power cycle. 1.
Configuration Worksheets Rather than trying to remember the configuration for each preset, use worksheets to record this information. Make copies of the blank worksheet on page 50 or page 51 and use one for each preset configuration. Cross out all unused or inactive inputs and outputs. NOTE: All of the equipment in the following examples is connected through the appropriate fiber optic transmitter or receiver.
Worksheet Example 2: Daily Configuration Figure 29 continues from worksheet example 1 by showing the ties that make up the configuration of preset 1. Black lines shows one configuration, green lines a second configuration, and red lines a third configuration.
Worksheet Example 3: Test configuration The AV system in our fictional organization needs to be fine tuned on a regular basis. Figure 30 shows a typical test configuration, with an Extron video test generator (input 12) generating a test pattern to all monitors (outputs 1, 2, 3, 4, 8, 9, 10, 11, and 12) and to the various wall boxes.
FOX Matrix 3200 and 7200 Switchers • Operation 50 18 17 19 3 19 3 20 4 20 4 21 5 21 5 22 6 22 6 23 7 23 7 24 8 24 8 25 9 25 9 Output destinations Blank Configuration worksheet, FOX Matrix 3200 Fill in the preset number and use colors, or dashes, etc. to make connecting lines.
FOX Matrix 3200 and 7200 Switchers • Operation 51 38 56 37 55 57 39 21 3 57 39 21 3 58 40 22 4 58 40 22 4 59 41 23 5 59 41 23 5 60 42 24 6 60 42 24 6 61 43 25 7 61 43 25 7 62 44 26 8 62 44 26 8 64 46 28 10 64 46 28 10 Output destinations 63 45 27 9 63 45 27 9 Blank Configuration Worksheet, FOX Matrix 7200 Fill in the preset number and use colors, or dashes, etc. to make connecting lines.
Programming Guide This section describes the operation of the FOX matrix switchers via SIS commands, including: • Serial Ports • Ethernet (LAN) Port • Host-to-Switcher Instructions • Switcher-Initiated Messages • Switcher Error Responses • Using the Command and Response Tables • Command and Response Table for SIS Commands • Command Response Table for IP- and SNMP-Specific SIS Commands • Special Characters FOX Matrix 3200 and 7200 Switchers • Programming Guide 52
Serial Ports The FOX matrix switcher has two serial ports that can be connected to a host device such as a computer running the HyperTerminal or DataViewer utility, or a control system. These ports make serial control of the switcher possible. The serial ports are: • Rear panel Remote port — A 9-pin D connector for serial RS-232 or RS-422 control (see Remote port on page 13). • Front panel Configuration port — A 2.
Ethernet (LAN) Port The rear panel Ethernet connector on the switcher can be connected to an Ethernet LAN or WAN. Communications between the switcher and the controlling device is via Telnet (a TCP socket using port 23). The SIS commands and the actions of the switcher are identical to the commands and actions the switcher has when communicating with it via RS-232.
Connection Timeouts The Ethernet link times out after a designated period of time of no communications. By default, this timeout value is set to five minutes but the value can be changed. See the Configure port timeout SIS commands on page 69. NOTE: Extron recommends leaving the default timeout at 5 minutes and periodically issuing the SIS Q command (see Query firmware version SIS command on page 65) to keep the connection active.
Switcher-initiated Messages When a local event such as a front panel operation or an IR 501 command string occurs, the switcher responds by sending a message to the host. The switcher-initiated messages are listed below (underlined). The switcher does not expect a response from the host, but, for example, the host program might request a new status. (C) COPYRIGHT 20yy, Extron Electronics, FOX Matrix 3200, Vx.
Switcher Error Responses When the switcher receives an SIS command and determines that it is valid, it performs the command and sends a response to the host device. If the switcher is unable to perform the command because the command is invalid or contains invalid parameters, the switcher returns an error response to the host.
Command and Response Table for SIS Commands Symbol Definitions ] } = Carriage return (no line feed, hex 0D) (| [Pipe] can be used interchangeably with the } character) • = Space character (W can be used interchangeably with the E character) X! X@ X# X$ X% = Input number (for tie) 00 – 32 (FOX Matrix 3200) or 72 (FOX Matrix 7200) (00 = untied) = Output number 00 – 32 (FOX Matrix 3200) or 72 (FOX Matrix 7200) (00 = untied) = Mute 0 = not muted X^ X& X* = CR/LF (carriage return with line feed) (h
Command and Response Table for SIS Commands Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description NOTES: • The matrix switchers support 1- and 2-digit numeric entries (1*1 or 02*02). • Commands can be entered back-to-back in a string, with no spaces. For example: 1*1!02*02&03*03%4*8!. Create ties NOTES: • The quick multiple tie and tie input to all output commands activate all I/O switches simultaneously.
Command and Response Table for SIS Commands (continued) Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description Reclocking NOTES: • Laser board reclockers are set on a per SFP basis. If an SFP is reclocked, the corresponding input and output reclockers reclock at the same rate. • HD-SDI reclockers are set on a per output basis only. • If the connected input or output device is a FOX USB Extender unit, ensure that the re-clockers are set to bypass mode.
Command and Response Table for SIS Commands (continued) Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description Save, recall, and directly write global presets (continued) Direct write process — NOTE: The direct write of a global preset should always be preceded by a clear global preset ties command of that same preset number. In a directly-written preset, the tied input of each output position (or no tied input) remains unchanged unless overwritten or cleared.
Command and Response Table for SIS Commands (continued) Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description View ties, mutes, and presets (continued) View all output mute status EVM} Each X# response is the mute status of an output, starting from output 1. n is the highestnumbered output. X#1X#2X#3 ... X#n NOTES: • The switcher reports the mute status for all outputs, up to the highest numbered output on the highest numbered slot with an I/O board installed.
Command and Response Table for SIS Commands (continued) Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description I/O grouping NOTE: The group that is assigned in each of the following I/O grouping commands (X1@) must be 1, 2, 3, 4, or 0 (not grouped). Write input grouping EX1@1X1@2...X1@nI} GriX1@1X1@2X1@3...X1@n] Each X1@ entry is the group number assigned to an input, starting from input 1. n is the highest-numbered input. Example (16 x 16 matrix): E40133000044..
Command and Response Table for SIS Commands (continued) Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description Front panel lockout (Executive mode) Lock front panel Unlock front panel View lock status Exe1] Exe0] Enable executive mode. Disable executive mode.
Command and Response Table for SIS Commands (continued) Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description I VX1%XX1^•AX1%XX1^•SX1&1X1&2...X1&n] VX1%XX1^ shows the number of available inputs and outputs for this configuration. AX1%XX1^ has no meaning for this product. SX1&1X1&2...X1&n shows the board type installed in each slot. n is either 4 or 9, depending on the model.
Command and Response Table for SIS Commands (continued) Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description Information requests (continued) Request system status S X2&•X2&•X2&•X2&•X2&•X2&•X2&•X2*•X2(•X2(] FOX Matrix 3200 Response: X2&•X2&•X2&•X2&•X2&•X2&•X2&•X2*•X2(•X2(•X2(•X2(] FOX Matrix 7200 Response: Response description (FOX Matrix 3200): +3.3V•+5V•+1.3V•+1.
Command and Response Table for IP- and SNMP-Specific SIS Commands Symbol definitions X4) = Matrix name (Up to 24 alphanumeric characters) NOTE: The HTML language reserves certain characters for specific functions (see Special Characters on page 70).
X6$ X6% X6^ X6& X6* X6( X7) = Port timeout (10-sec. increments) 1 (= 10 seconds) – 65000 (default is 30 = 300 seconds = 5 minutes) = SMNP port number 00000 (= disable) – nnnnn. Default = 00161. Leading zeroes are not necessary for entry. = SNMP contact name and location Up to 64 alphanumeric characters. Default = Not•Specified. = SNMP community name Up to 64 alphanumeric characters. Default = public (for read community) or private (for read-write community).
Command and Response Table for IPSIS and Commands SNMP-Specific (continued) SIS Commands (continued) Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description IP setup commands (continued) EX5#X5!,X5$,X5%,0EM} IpeX5#X5!*X5$*X5%*0] EI69,63,3,0EM} IpeI69*63*3*0] Read email notifications for one account (recipient) Set DHCP on or off EX5#X5!,X5$,0EM} X5%X5%X5% ...
Command Function SIS Command Response (Host to Unit) (Unit to Host) Additional description SNMP setup commands (continued) Access enable Enable SNMP access and traps Disable SNMP access and traps View SNMP access setting EE1SNMP EE0SNMP} EESNMP} SnmpE*1] SnmpE*0] X5^] ETX6&,X6**X4^*X6(SNMP} ETX6*,0SNMP} ETX6*SNMP} SnmpTX6&,X6**X4^*X6(] SnmpT*,X6**0.0.0.0*0] X6&,X6**X4^*X6(] EX5#X7),X5$,X5%,1EM} IpeX5#X7)*X5$*X5%*1] EF72,0,1,1EM} IpeF72*0*1*1] EX5#X7),X5$EM} X5%X5%X5% ...
Matrix Software This section introduces the following software programs, which are available on the Extron website: • Matrix Switchers Control Program • Button Label Generator Program Matrix Switchers Control Program The Extron Matrix Switchers Control Program provides an easy way to set up ties and sets of ties. The program is compatible with Windows 2000, Windows XP, and later. Updates to this program can be downloaded from the Extron website.
Software Operation via a Serial Port The serial ports are independent of one another. A front panel Configuration port connection and a rear panel Remote RS-232/RS-422 port connection can be active at the same time. The default serial port protocol of both ports is as follows: • 9600 baud • No parity • • 1 stop bit • No flow control 8 data bits The serial ports can be configured to operate at the 9600, 19200, 38400, or 115200 baud rate but Extron recommends leaving these ports at 9600 baud only.
3. Select the desired software or firmware file to download and click Download (see figure 31 on the previous page, 3). TIP: Click the desired Filter By: letter to jump to the correct page of downloads. 4. Enter the requested personal information (4). TIP: Click Remember Me to eliminate step 4 in future downloads. 5. Click Download to copy the software or firmware to your computer (5). 6. Click Run to confirm that you want to run the installation (6). 7.
Click OK. The Extron Matrix Switchers Control Program window appears, displaying the current configuration of the attached matrix (see figure 34 and figure 35 on the next page). Proceed to step 4. If you selected IP [LAN], click OK and proceed to step 3. • If you selected Emulate, click OK and see Using Emulation Mode on page 89. 3. If you selected IP [LAN] in step 2, the IP Connection dialog box appears (see figure 33). Figure 33. IP Connection Dialog Box a.
Figure 34. Extron Matrix Switchers Control Program Window (no Icons or Ties) Figure 35.
IP Settings / Options window The IP Settings / Options window (click Tools > IP options, see figure 36) provides a location for viewing and, if connected via the either serial port or if you are logged on via the LAN port as an administrator, editing settings unique to the Ethernet interface. See the Ethernet Link section, beginning on page 117 for basic information about IP addresses. None of the fields on this screen can be edited while you are logged on as a user. Figure 36.
The default addresses are as follows, but if these conflict with other equipment at your installation, you can change the addresses to any valid value: • IP address 192.168.254.254 • Subnet mask 255.255.0.0 • Gateway address 0.0.0.0 NOTES: • The address fields are unavailable when the Use DHCP check box is selected. • Editing the addresses while connected via the Ethernet port can immediately disconnect the user from the switcher.
If desired, adjust any of these values as follows: 1. Click in the desired field. The field changes to an editable field appropriate to the value being changed and the graphic cursor becomes a text cursor. • The Date field becomes a set date field, with the date in the format (M)M/(D)D/YYYY. Leading zeroes are not shown. • The Time (local) field becomes a set time field, with the time in the format HH:MM:SS (00:00:00 to 23:59:59).
Edit either password field as follows: 1. Click in the desired Password field. The pointer tool becomes a text cursor. 2. Edit the case-sensitive password as desired. 3. Press the key on the keyboard or click in another field to exit the Password field. 4. Click the Take button to make the password change take effect.
The radio buttons and check boxes associated with each address field permit the administrator to specify specific email requirements for each recipient. Edit these fields and controls as follows: 1. Click in the desired E-mail Addressee field. The graphic cursor becomes a text cursor. 2. Edit the email address as desired. Standard email address conventions (for example: nnnnn@xxx.com) apply. 3. Press the key on the keyboard or click in another field to exit the E-mail Addressee field. 4.
4. Click Finish to exit the program (see figure 38, 3). 1 1 2 Folder Where Firmware is Installed. 3 Figure 38.
5. Connect the computer to either serial port (see page 13 and page 17) or the LAN port (see page 13) of the switcher. 6. Start the Matrix Switchers Control Program and connect to the matrix switcher (see Using the Matrix Switcher Control Software in this chapter, steps 1 through 3, starting on page 73). 7. Click Tools > Update firmware... . • If the switcher is connected via the LAN port, the Select Files window appears (see figure 39). Perform “Ethernet-connected firmware upload,” below. 1 2 Figure 39.
Serial-port-connected firmware upload 1 Figure 40. Extron Firmware Loader Window 1. Select the switcher and click File > New Firmware for Selected Devices (see figure 40, 1). The Choose Firmware File dialog box appears (see figure 41). 1 2 Figure 41. Choose Firmware File Window 2. Navigate to and select the new firmware file (see figure 41, 1). 3. Click Open (2). The Choose Firmware File window closes. 4. In the Firmware Loader window, click Begin (see 3 on figure 42, below).
Uploading HTML Files You can create customized HTML pages for the switcher to display. The HTML Files List window (see figure 43) provides a way to view the contents of the file system of the switcher and to upload custom HTML pages to the switcher. 1 2 3 Figure 43. HTML Files List Window NOTES: • The files listed in figure 43 are shown for example only and may not be present on your switcher. • The HTML Files List window is for inserting your custom HTML pages.
Windows Buttons, List boxes, and Trash Can The buttons, list boxes, and trash can on the right side of the program window perform the following functions: • Power — Unavailable for FOX matrix switchers. • Executive Mode — Allows you to lock out front panel operations, except for the view-only mode functions. Click the button to cycle between locked (the indicator displays red) and unlocked (the indicator is white). • Rooms — Displays a list of up to 10 rooms.
Tools menu • Assign Device Icons — Displays the complete set of input and output device icons. You can drag any of these icons to the input and output boxes. • Edit Device Palette — Allows you to add your own device icon graphics. • Mute-Output settings — Displays the Mute Adjust window, from which you can mute each output. • FOX Re-clocker settings — Displays the FOX Reclocking Rate Settings window, from which you can select the reclocking rate for one or all outputs and mute and unmute the output.
• Physical Switcher Layout — Calls the FOX Matrix Physical Configuration window (see figure 45), which displays the I/O board type installed in each slot. The Channels panel can be helpful in identifying a specific input or output. In figure 45, for example, input 29 is identified as slot 4, input transceiver E (4o05). Figure 45. • Physical Configuration Window Name Presets — Allows you to name each of the 32 (FOX Matrix 3200) or 64 (FOX Matrix 7200) memory presets.
Preferences menu • Immediate Changes — Causes changes to take effect immediately. • Hold/Verify Changes — Delays implementation of changes until the Changes – Take button is clicked. • Ties as Lines — Displays ties as lines (see figure 46). Figure 46. • Ties as Crosspoints — Displays ties as a matrix of inputs and outputs (see figure 47). Ties that have been made are indicated as amber boxes. Ties that will take effect when you click the Take button are indicated by +.
• Catch FPC/other’s Changes — When checked, sets the switcher to report all configuration and setting changes to the serial port or Ethernet connection that turned this selection on. These reports allow the Matrix Switchers Control Program to track the changes that occur in the configuration and settings of the switcher, whether commanded via the front panel, a serial port, or the Ethernet port.
5. Select Fiber Matrix as the Matrix Model, 3200 or 7200 as the Default Size, and either singlemode or multimode for each board installed (see figure 49). Click OK. Figure 49. Emulate Mode Configuration 6. Continue using the program as described in the Using the Matrix Switcher Control Software, steps 1 through 3, starting on page 73).
Button Label Generator Program The Button Label Generator software creates labels that you can place in the translucent covers of the input and output selection buttons. You can create labels with names, alphanumeric characters, or even color bitmaps for easy and intuitive input and output selection (see the Removing and Installing Button Labels on page 115 for the procedure for removing and replacing the translucent covers).
Using the Button Label Generator Software 1. To run the Button Label Generator program, click Start > Programs > Extron Electronics > Button Label Generator > Button Label Generator. The Button Label Generator window appears (see figure 51). Figure 51. Extron Button Label Generator Window 2. In the Systems list, choose the Matrix Switchers 6464 option to match, as closely as possible, the button label size and quantities for your FOX matrix switcher (but without buttons for 65 through 72). 3.
HTML Operation This section introduces using the built-in HTML pages to operate the FOX matrix switchers, including: • Opening the Embedded Web Pages • Status Tab • Configuration Tab • File Management Tab • Control Tab The switcher can be controlled and operated through its LAN port, connected via a LAN or WAN, using a web browser such as the Microsoft Internet Explorer. The display in the browser of the status or operation of the switcher has the appearance of web pages.
Opening the Embedded Web Pages Access the switcher using HTML pages as follows: 1. Start the web browser. 2. Click in the Address field of the browser. 3. Enter the IP address in the Address field of the browser. NOTE: If the local system administrators have not changed the value, the factory-specified default, 192.168.254.254, is the value for this field. 4.
7. The switcher checks several possibilities, in the following order, and then responds accordingly: • Does the address include a specific file name, such as 192.168.254.254/.html? If so, the switcher downloads that HTML page. • Is there a file in the switcher memory that is named “index.html”? If so, the switcher downloads “index.html” as the default startup page. • If neither of the above conditions is true, the switcher downloads the factoryinstalled default startup page, “nortxe_index.
Input Link page You can view the status of each I/O board slot on the Input Link page (see figure 54). Click the Input Link link to the left of the Status page to download the Input Link page. The Input Link page updates itself every 30 seconds to show the latest status of installed boards, LC (fiber optic) connector installation, and input signal presence. Figure 54.
Configuration Tab System Settings Page The FOX matrix switcher downloads the System Settings page (see figure 55) when you click the Configuration tab. The screen consists of fields in which you can view and edit IP administration and system settings. You can access the Passwords, Email Settings, SNMP Settings, and Firmware Upgrade pages by clicking the appropriate link. See Ethernet Link on page 117 for basic information about IP addresses and subnetting. Figure 55.
DHCP radio buttons The DHCP On radio button directs the switcher to ignore any entered IP addresses and to obtain its IP address from a Dynamic Host Configuration Protocol (DHCP) server (if the network is DHCP capable). The DHCP Off radio button turns DHCP off. Contact the local system administrator to determine if DHCP is appropriate. IP Address field The IP Address field contains the IP address of the connected switcher. This value is encoded in the flash memory of the switcher.
Date/Time Settings panel The Date/Time Settings (see figure 56) provides a location for viewing and setting the time functions. Figure 56. Date/Time Settings Panel To sync the switcher clock to the connected PC, click the Local Date/Time button and then click the Submit button. NOTE: Using the Local Date/Time button has no effect on the Zone and Daylight Savings functions. For more complete control of the date and time settings, change the settings as follows: 1.
Passwords Page Access the Passwords page (see figure 57) by clicking the Passwords link on the System Settings page. Figure 57. Passwords Page NOTE: If the switcher is password protected, fields on this page can be edited only by personnel logged in as administrators. The fields on the Passwords page are for entering and verifying administrator and user passwords. Passwords are case sensitive and are limited to as many as 12 upper-case and lower-case alphanumeric characters.
Email Settings Page Reach the Email Settings page (see figure 58) by clicking the Email Settings link on the System Settings page. The Email Settings page has fields for setting up the email notification capabilities of the switcher. For the email settings and for each row of the email notification settings, click the Edit button to make the fields available for editing. The button changes to Save. After editing the settings associated with the Edit/Save button, click the Save button. Figure 58.
Setting up SMTP authorization If desired, set the FOX matrix switcher to require SMTP authorization before accepting any email as follows: 1. Click Edit. The button changes to Save. 2. Check the SMTP Authorization Required check box, located below the Domain Name field. This enables the User Name and Password fields below the check box. 3. Enter a user name and a password in the User Name and Password fields.
SNMP Settings Page NOTES: • Simple Network Management Protocol (SNMP) is an internet-standard protocol for IT personnel to manage devices on an IP network. It is not the intent of this guide to define SNMP further than this and this section is intended for users who are familiar with SNMP protocol. • The matrix switcher can report alarm events via an SNMP trap, providing simple integration with network management systems (NMS).
SNMP General Settings fields To edit the SNMP General Settings fields, ensure that the SNMP Enabled check box is selected (SNMP is disabled by default). Click the Submit button to save all changes or the Cancel button to abandon changes. SNMP Community Name fields — The two names are similar to passwords, granting public, read-only [SNMP (rd)] and private, read-write access [SNMP (wrt)] to the NMS. The default names are public and private.
Firmware Upgrade Page The Firmware Upgrade (see figure 60) page provides another way to replace the firmware that is coded on the control board of the switcher without taking the switcher out of service. Access the page by clicking the Firmware Upgrade link on the System Settings page. Figure 60. Firmware Upgrade Page Update the switcher firmware as follows: NOTE: The Firmware Upgrade page is only for replacing the firmware that controls all switcher operation.
5. Click the Firmware Upgrade link (see figure 61 on the previous page, 2). 6. Click the Browse button (3). A Choose File to Upload dialog box appears. 7. Navigate to the folder where you saved the firmware upgrade file and select it (4). ATTENTION: • The firmware file must have an .s19 extension. Other file types can cause the switcher to stop functioning. • Le firmware doit avoir une extension .S19. D’autres types de fichiers peuvent nuire au fonctionnement de l’émetteur.
Upload your own files as follows: NOTE: The HTML language reserves certain characters for specific functions (see Special Characters on page 70). 1. Click the Browse button. 2. Browse through your system and select the desired file or files. NOTE: If you want one of the pages that you create and upload to be the default startup page, name that file “index.html”. 3. Click the Upload File button. The file or files that you selected appear in the list.
Creating or deleting a tie Make or break a tie as follows: 1. Move the mouse over the matrix of input and output selection buttons. Click a button to: • Create a pending tie of the input and output associated with that button • Create a pending untie of the input and output associated with that button A “P” (for pending) appears in the button. NOTES: • Because of command length limitations in the browser, you can make a maximum of 30 connections with a single Take command (step 2).
Maintenance and Modifications This section provides procedures for maintaining and modifying the FOX matrix switchers, including: • Mounting the Switcher • Battery and Power Precautions • Removing and Installing an I/O Board or Blank Panel • Removing and Installing a Power Supply Module • Removing and Installing a Fan Module • Removing and Installing Button Labels ATTENTION: • Installation and service must be performed by authorized personnel only.
Mounting Instructions If desired, rack mount the switcher as follows: 1. Insert the unit into the rack, aligning the mounting bracket holes with those in the rack. 2. Secure the switcher to the rack using the supplied bolts. Battery and Power Precautions The matrix switcher is provided with a permanently installed (factory-soldered in place) lithium battery.
See figure 64. The transceiver modules on fiber optic I/O boards and the BNC connectors on SDI/HD-SDI boards are identified as A through H . Each I/O board is identified by the input and output numbers supported by the board position (1 - 8, 9 - 16, and so on).
Removing an I/O Board or Blank Panel Remove an I/O board or blank panel as follows: 1. For an I/O board, disconnect any connected cables. 2. Rotate the left and right knurled knobs to completely loosen the captive screws (see figure 65).
Removing and Installing a Power Supply Module The two (primary and redundant) power supply modules are identical. Each power supply module has a 2-color status LED, visible on the rear panel, that indicates the status of the power supply outputs. If the LED is lit green, the power supply is operating normally. If the LED is lit red, the supply has failed and should be replaced at the earliest opportunity. NOTE: The power supply modules are hot-swappable.
Removing and Installing a Fan Module The FOX Matrix 3200 has one replaceable fan module; the FOX Matrix 7200 has two identical fan modules. If a fan fails, it should be replaced at the earliest opportunity. NOTE The fan modules are hot-swappable; they can be removed or installed without powering down the switcher. Removing a Fan Module 1. Rotate the top and bottom knurled knobs to completely loosen the captive screws (see figure 67).
Removing and Installing Button Labels Figure 69 on the next page provides strips of blank button labels. If desired, copy them or cut them out, write button information in each button area as desired, and put them in the windows of the input or output buttons. You can also create labels using the Button Label Generator software (see Button Label Generator Program on page 91). Installing Labels in the Buttons Install new labels in the front panel buttons as follows: 1.
Figure 69.
Ethernet Connection This section provides a high level discussion of the Ethernet connection to the switcher and a primer on the subject of subnetting. Topics that are covered, include: • Ethernet Link • Subnetting — A Primer Ethernet Link The rear panel Ethernet connector on the FOX matrix switcher can be connected to an Ethernet LAN or WAN. This connection makes SIS control of the switcher possible using a computer connected to the same LAN.
Pinging to Determine the Extron IP Address The ping utility is available at the Command prompt. Ping tests the Ethernet interface between the computer and the FOX matrix switcher. Ping can also be used to determine the actual numeric IP address from an alias and to determine the web address. Ping the switcher as follows: 1. On the Windows task bar, click on Start > Run. 2. At the Open prompt, type command. 3. Click the OK button. 4. At the Command prompt, type ping {IP address} and then press .
Configuring the Switcher for Network Use via the ARP Command The ARP (address resolution protocol) command tells your computer to associate the MAC (media access control) address of the FOX matrix switcher with the assigned IP address. You must then use the ping utility to access the controller, at which point the IP address of the controller is reconfigured. Use ARP to configure the IP address as follows: 1. Obtain a valid IP address for the FOX matrix switcher from your network administrator. 2.
6. After verifying that the IP address change was successful, enter and issue the arp –d command at the Command prompt. For example: arp –d 10.13.197.7 removes 10.13.197.7 from the ARP table or arp –d* removes all static IP addresses from the ARP table. Connecting as a Telnet Client The Microsoft Telnet utility is available from the Command prompt. Telnet allows you to input SIS commands to the FOX matrix switcher from the PC via the Ethernet link and the LAN.
2. If necessary, at the password prompt, type the appropriate password and then press . Connection to the switcher via the Ethernet can be password protected. There are two levels of password protection: administrator and user. A person logged on as an administrator has full access to all matrix switcher switching capabilities and editing functions. Users can create ties, set mutes, and view all settings with the exception of passwords.
Quit Exit the Telnet utility by typing quit and then pressing at the Telnet prompt. If you are connected to the FOX matrix switcher, access the Telnet prompt by typing the Escape character (+<]>). Subnetting — A Primer It is not the purpose of this guide to describe TCP/IP protocol in detail.
Determining Whether Devices Are on the Same Subnet To determine the subnet, the IP address of the local device is compared to the IP address of the remote device (see figure 75). The octets of each address are compared or not compared, depending on the value in the related subnet mask octet. • If a subnet mask octet contains the value 255, the related octets of the IP addresses of the local device and the remote device are unmasked. Unmasked octets are compared (indicated by ? in figure 75).
Extron Warranty Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase.
