User Guide Matrix Switchers DMS 1600, DMS 2000, DMS 3200, and DMS 3600 Configurable Digital Video Matrix Switchers 68-1829-01 Rev.
Safety Instructions Safety Instructions • English WARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock. ATTENTION: This symbol, , when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction guide, may cause harmful interference to radio communications.
Notifications The following notifications are used in this guide: WARNING: A warning indicates a situation that has the potential to result in death or severe injury. ATTENTION: Attention indicates a situation that may damage or destroy the product or associated equipment. NOTE: A note draws attention to important information. Specifications Availability Product specifications are available on the Extron website, www.extron.com.
Contents Introduction............................................................ 1 About this Guide.................................................. 1 About the DMS Matrix Switchers......................... 1 Features.............................................................. 3 Installation............................................................... 6 Setup and Installation Checklist........................... 6 Rear Panel Cabling and Features......................... 7 I/O Boards.................
HTML Operation.................................................. 85 Ethernet Connection........................................ 108 Opening the Embedded Web Pages.................. 85 Status Tab......................................................... 87 System Status Page...................................... 87 DSVP and Physical Configuration Page......... 88 Configuration Tab.............................................. 89 System Settings Page................................... 89 Passwords Page......
Introduction WARNING: Risk of serious physical injury — The DMS fiber optic I/O boards output continuous invisible light, which may be harmful to the eyes; use with caution. • Do not look into the fiber optic cable connectors or into the fiber optic cables themselves. • Plug the attached dust caps into the optical transceivers when the fiber cable is unplugged.
B A B 9 - 12 A B 13- 16 A B 1-4 A DVI-D INPUTS C D A B C D A B C D A B C D A B DVI-D OUTPUTS C D C D C D C D C D C D C D C D C D FAN ASSEMBLY 5-8 DVI Equipped PCs DVI-D INPUTS DVI-D INPUTS 17 - 20 Compact HDTV Camera Systems DVI-D INPUTS 21 - 24 B A B 29- 32 A 33 - 36 HD Camera B A 25 - 28 FAN ASSEMBLY A B A FOXBOX 4G Rx DVI DISCONNECT BOTH POWER CORDS BEFORE SERVICING B DVI-D OUTPUTS DVI-D OUTPUTS DVI-D OUTPUTS DVI-D OUTPUTS DVI-D
The matrix switchers are single box solutions to complex digital video signal routing applications. Each input and output is individually isolated and buffered, and any input can be switched to any one or all outputs with virtually no crosstalk or signal noise between channels.
E-mail notification — The DMS matrix switchers have a built-in SMTP client feature that send out e-mail notifications through an SMTP server. The e-mail notification function monitors a selected input. If the input loses or regains the sync signal, the switcher sends out an e-mail regarding the loss or restoration of the input signal to the e-mail recipients. The matrix switcher can send e-mails to up to 8 e-mail recipients.
Operational flexibility — Operations such as input/output selection and setting of presets can be performed using a variety of local and remote control mechanisms: • Front panel controller • Matrix Switchers Control Program • Simple Instruction Set (SIS) • HTML pages • Remote control panels and keypads (see the list on page 3) The serial ports allow remote control via a PC or a control system. The Ethernet link allows multiple remote links with two levels of password protection.
Installation This section describes the installation of the DMX matrix switchers, including: • Setup and Installation Checklist • Rear Panel Cabling and Features • Front Panel Configuration Port Setup and Installation Checklist Get ready c Familiarize yourself with the DMS matrix switcher. c Obtain IP setting information for the matrix switcher from the local network administrator (see Ethernet Connection on page 108). Configure the matrix switcher c Install the desired I/O boards (page 101).
Rear Panel Cabling and Features Figure 3, below, shows a DMS 1600. Figure 4, below, shows a DMS 2000. Figure 5, on the next page, shows a DMS 3200. Figure 6, on the next page, shows a DMS 3600. The four models have similar features, but different-sized enclosures and a different arrangement of the features.The DMS 2000 and DMS 3200 do not have swappable power supplies or fan assemblies. The DMS 3600 has two fan assemblies.
A B A B A B A B A B A B 1-4 B 1 2 DVI-D INPUTS C D A B C D A B C D A B C D A B C D A B C D A B DVI-D OUTPUTS C D C D C D C D C D C D DMS 44 DVI DVI-D INPUTS DVI-D OUTPUTS 5-8 LAN 6 7 A 17 - 20 REMOTE 5 21 - 24 1 9 - 12 RESET DMS 44 DVI DVI-D INPUTS DVI-D OUTPUTS 13- 16 DMS 44 DVI DVI-D INPUTS DVI-D OUTPUTS DMS 44 DVI DVI-D INPUTS DVI-D OUTPUTS DMS 44 DVI 25 - 28 100-240V 50/60Hz 3.
ATTENTION: Use electrostatic discharge (ESD) precautions (be electrically grounded) when making connections. Electrostatic discharge can damage equipment, even if you cannot feel, see, or hear it. Remove system power before making all connections. I/O Boards I/O board configuration overview Figure 7 shows a mix of I/O boards. On the boards, the input and output DVI connectors are identified as A through D.
Below are installation guidelines for the switcher configuration; if you incorrectly order the I/O boards, the switcher will not recognize some inputs, outputs, or both. • You must install a 4x4 DVI or fiber optic input and output board in the top slot (slot 1). • You can install any of the six board types (a 4x4 DVI or fiber optic input and output board, a 4 DVI or fiber optic input board, or a 4 DVI or fiber optic output board) or a blank panel in the next slot (slot 2).
c Fiber optic input ports — Connect fiber optic cables to the Input LC connectors. Connect the opposite ends of these fiber optic cables to the Output connectors on DFX 100 Tx transmitters. Input LEDs — Amber indicates fiber connections. Green indicates input signal detection. d Fiber optic output ports — Connect fiber optic cables to the Input LC connectors. Connect the opposite ends of these fiber optic cables to the Input connectors on DFX 100 Rx receivers.
Cabling It is vital that your Ethernet cables be the correct cable type and that they be properly terminated with the correct pinout. Ethernet links use Category (CAT) 3, 5e, or CAT 6, unshielded twisted pair (UTP) or shielded twisted pair (STP) cables, terminated with RJ-45 connectors. Ethernet cables are limited to a length of 328 feet (100 m). NOTES: • Do not use standard telephone cables. Telephone cables do not support Ethernet or Fast Ethernet. • Do not stretch or bend cables.
Power h Primary and Redundant AC power connectors — NOTES: • Redundant power connectors are present on the DMS 1600 and DMS 3600 only. • A redundant power supply is optional for the DMS 1600 and standard for the DMS 3600. • For the most reliable power with your DMS 1600 and DMS 3600, connect a power cord between the Redundant power connector and either an uninterruptible power source or to a power source that is completely independent from the primary power source.
Operation This section describes the front panel operation of the DMS matrix switchers, including: • Front Panel Controls and Indicators • Rear Panel Power Indicators (DMS 1600 and DMS 3600) • Front Panel Operations • Rear Panel Operations • Troubleshooting • Configuration Worksheets Front Panel Controls and Indicators The front panel controls (see figure 12 and figure 13, figure 14, and figure 15 on the next page) are grouped into two sets.
3 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 I N P U T S 4 5 CONTROL 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 O U P T U T S CONFIG ENTER PRESET VIEW ESC 6 POWER 8 E DMS 2000 TMDS DIGITAL MATRIX SWITCHER Figure 13.
Input and Output Buttons NOTE: See Front Panel Operations, beginning on page 21, for detailed descriptions of the following operations. Primary functions Action Indication DMS 1600 DMS 2000 Select input or output for tie being created. Blink: potential tie/untie.
a b Input buttons — The input buttons have one primary function (❏) and five secondary functions (•): ❏ Select and identify an input. • Input 1 only — Press simultaneously with the Output 1 button to select I/O Group mode. • Select a preset. • Input 1 and Input 2 only — Toggle background illumination of the buttons on and off. • Input 15 and 16 (DMS 1600 and DMS 3200), Input 9 and 10 (DMS 2000), or Input 17 and 18 (DMS 3600) — Select Serial Port Selection and Configuration mode.
Control Buttons Primary functions Action Indication Save changes. Select Preset mode. Select View mode. Cancel/escape. Blink: A save is needed. Blink: Save preset. Lit: Recall preset. View mode selected. Flashes once. ENTER PRESET VIEW ESC Select group 1. Select group 2. Select group 3. Select group 4. Lit: group selected. Lit: group selected. Lit: group selected. Lit: group selected. Select 9600 baud. Select 19200 baud. Select 38400 baud. Select 115200 baud.
e View button — The View button has one primary function (❏) and four secondary functions (•): ❏ Selects and indicates View-only mode, which displays the current configuration. NOTE: View-only mode also provides a way to mute and unmute the outputs. f • In the I/O Group mode, selects group 3 and indicates its selection. • With the Esc button, commands the front panel system reset.
Button Labels The numbered translucent covers on the input and output buttons can be removed and replaced to insert labels behind them. Input and output labels can be created easily with the Extron Button Label Generator software, which ships with every Extron matrix switcher.
Front Panel Operations The following paragraphs detail the power-up process and provide sample procedures for the following actions: • Creating ties, sets of ties, and configurations • Changing a configuration • Viewing ties, sets of ties, and configurations • Creating I/O groups • Saving a preset • Recalling a preset • Muting and unmuting outputs • Locking and unlocking the front panel • Performing a front panel reset • Toggling background illumination on and off • Reading and setting
Power Apply power by connecting one or both power cords between the one or two AC power connectors (depending on the model) and the AC power sources. The switcher performs a self-test that flashes the front panel buttons several times and then turns them either off or to background illumination. An error-free power up self-test sequence leaves all control buttons either unlit or showing background illumination. The current configuration and all presets are saved in non-volatile memory.
Example 1: Creating a set of ties In the following example, input 5 is tied to outputs 3, 4, and 8. The steps show the front panel indications that result from your action. NOTE: This example assumes that there are no ties in the current configuration. 1. Clear all selections: Press and release the Esc button. The button flashes once. 2. Select an input: Press and release the input 5 button. Press the button. The button lights. INPUTS 1 2 3 4 5 6 7 8 15 16 3.
Example 2: Adding a tie to a set of ties In the following example, a new tie is added to the current configuration. The steps show the front panel indications that result from your action. NOTE: This example assumes that you have performed example 1. 1. Clear all selections: Press and release the Esc button. The button flashes once. 2. Select an input: Press and release the input 5 button. Press the button. The button lights.
Example 3: Removing a tie from a set of ties In the following example, an existing tie is removed from the current configuration. The steps show the front panel indications that result from your action. NOTE: This example assumes that you have performed example 1 and example 2. 1. Clear all selections: Press and release the Esc button. The button flashes once. 2. Select an input: Press and release the input 5 button. Press the button. The button lights.
Viewing a Configuration The current configuration can be viewed using the front panel buttons. The View-only mode prevents inadvertent changes to the current configuration. View-only mode also provides a way to mute outputs (see Muting and Unmuting Outputs, on page 33). View the current configuration as follows: 1. Press the Esc button to clear any front panel button indications that may be lit. 2. Press and release the View button. All of the buttons light for outputs that are not tied. 3.
NOTE: You can also view a set of ties by selecting a tied output. Demonstrate this as follows: 1. Note the number of a lit output button, and then press and release the output button for an untied (unlit or background illumination) output. 2. Observe that all of the untied outputs light. 3. Press the output button that you noted previously. 4. Observe that the selected output button, the tied input button (input 5), and the output buttons light for all of the outputs that are tied to the input. 5.
Suggested applications for the I/O grouping feature include: • Segregating sync-critical inputs and outputs • Segregating specific video formats to prevent an input in one video format from being inadvertently applied to an output device that supports another video format • Segregating input and output devices that are in separate rooms • Isolating video from being displayed on specific output devices for operational security reasons The I/O groups can be set up on the front panel or via the serial
Example 5: Grouping inputs and outputs In the following example, several switcher inputs and outputs are assigned to groups. The steps show the front panel indications that result from your action. 1. Clear all selections: Press and release the Esc button. The button flashes once. 2. Select I/O Group mode: Press and hold the Input 1 and Output 1 buttons simultaneously for approximately 2 seconds and then release the buttons. Press and hold the Input 1 button and Output 1 button.
6. Assign inputs and outputs: a. One at a time, press and release the input 5 through 8 buttons. Press the buttons. The selected buttons light. INPUTS 1 2 3 4 5 6 7 8 15 16 b. One at a time, press and release the output 5 through 8 buttons. Press the buttons. The selected buttons light. 1 2 3 4 5 6 7 8 15 16 OUTPUTS 7. Do nothing for approximately 30 seconds. The switcher exits I/O Group mode. In this example: • Group 1 consists of inputs 1 through 4 and outputs 1 through 4.
NOTES: • Presets cannot be viewed from the front panel unless recalled as the current configuration. Presets can be viewed using the Extron Matrix Switchers Control Program (see Presets menu on page 77). • The current configuration and all presets are stored in non-volatile memory. When power is removed and restored, the current configuration is still active and all presets are retained. • When a preset is recalled, it replaces the current configuration, which is lost unless it is also stored as a preset.
Example 7: Recalling a preset In the following example, a preset is recalled to become the current configuration. The steps show the front panel indications that result from your action. 1. Clear all selections: Press and release the Esc button. The button flashes once. 2. Select Recall Preset mode: Press and release the Preset button. Lit (preset assigned) 1 PRESET Press the button. All input buttons with assigned presets light. 2 3 16 Unlit (no preset assigned) 3.
Muting and Unmuting Outputs Individual outputs can be muted or unmuted as follows: 1. Press the Esc button to clear any front panel button indications that may be on. 2. Press and release the View button. 3. One at a time, press and hold the button or buttons for the desired output or outputs for approximately 2 seconds. The output buttons for the selected outputs blink to indicate the mute or return to their previous state to indicate the unmute. 4.
4. Unmute the outputs: One at a time, press and hold the Output 3 button and then the Output 4 buttons for approximately 2 seconds until each button lights steadily. The output 3 and output 4 signals are unmuted. Unmute outputs one at a time. 3 4 2 seconds 3 The button returns to its previous indication (lit, background illuminated, or unlit) to indicate that the outputs are unmuted. Press and hold the Output 4 button.
Performing a System Reset from the Front Panel The front panel reset is identical to the EZXXX} SIS command on page 56. A system reset clears all ties and presets, all output mutes, and resets all I/O grouping. Reset the switcher to the factory default settings by pressing and holding the View button and Esc button simultaneously while you apply AC power to the switcher (see figure 24). NOTES: • For the reset to occur, you must apply power from an unpowered state.
Selecting the Rear Panel Remote Port Protocol and Baud Rate The switcher can support either RS-232 or RS-422 serial communication protocol, and can operate at 9600, 19200, 38400, and 115200 baud rates. The settings of these variables can be viewed and changed from the front panel. View and configure the serial communications settings of the switcher as follows: 1. Select Serial Port Selection and Configuration mode: Simultaneously press and hold the two top rightmost input buttons.
ATTENTION: Review the reset modes carefully. Using the wrong reset mode may result in unintended loss of flash memory programming, port reassignment, or a controller reboot. NOTE: The reset modes listed below close all open IP and Telnet connections and close all sockets. Also, the following modes are separate functions, not a continuation from Mode 1 to Mode 5. Reset Mode Comparison/Summary Mode Activation 1 Hold down the recessed Reset button while applying power to the switcher.
Performing Soft System Resets (Modes 3, 4, and 5) Perform a soft reset of the switcher as follows: Use an Extron Tweeker or other small screwdriver to press and hold the rear panel Reset button until the rear panel Reset LED and the front panel Preset and View buttons blink once (events reset), twice (IP settings reset), or three times (absolute reset). Release the Reset button and then immediately press and release the Reset button again.
Performing a Hard Reset (Mode 1) The hard reset function restores the switcher to the base firmware that it was shipped with. After a hard reset, events do not automatically start, but user settings and files are restored. Perform a hard reset as follows: NOTE: The hard reset restores the factory-installed firmware. The switcher reverts to that factory firmware the next time power is cycled off and on unless a firmware update is performed before the power cycle. If necessary, turn off power to the switcher.
Digital Signal Guidelines DVI and HDMI signals run at a very high frequency and are especially susceptible to bad video connections, too many adapters, or cables that are too long. To avoid the loss of an image or introduction of image jitter, follow these guidelines: • The DVI cable on the input or output of the switcher should not exceed 50 feet (15.2 m). • Use only cable designed for DVI signals.
Configuration Worksheets Rather than trying to remember the configuration for each preset, use worksheets to record this information. Make copies of the blank worksheet on page 44 and page 45 and use one for each preset configuration. Cross out all unused or inactive inputs and outputs. Worksheet Example 1: System Equipment Figure 28 shows a worksheet for a switcher configured as a 12-input by 16-output matrix in a fictional organization with the system hardware annotated.
Worksheet Example 2: Daily Configuration Figure 29 continues from worksheet example 1 by showing the ties that make up the configuration of preset 1. Black lines show one configuration, green lines a second configuration, and red lines a third configuration.
Worksheet Example 3: Test Configuration The video system in our fictional organization needs to be fine tuned on a regular basis. Figure 30 shows a typical test configuration, with an Extron video test generator (input 12) generating a test pattern to all projectors and monitors. Input sources Camera main podium Camera #2 Podium DVD Laptop 1 2 3 4 5 5 1 2 3 4 Main hall PJ#1 Main hall PJ#2 Podium monitor Conf.
DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 44 2 1 3 3 4 4 5 5 6 6 7 7 Blank Configuration Worksheet, DMS 1600 8 8 9 9 Output destinations Fill in the preset number and use colors, or dashes, etc. to make connecting lines.
2 20 19 20 19 1 2 1 21 3 21 3 22 4 22 4 23 5 23 5 24 6 24 6 25 7 25 7 26 8 26 8 28 10 28 10 Output destinations 27 9 27 9 Input sources Blank Configuration Worksheet, DMS 2000, DMS 3200, and DMS 3600 Fill in the preset number and use colors, or dashes, etc. to make connecting lines.
Programming Guide This section describes SIS command control of the DMS matrix switchers, including: • Local Host-Control Ports • Ethernet (LAN) Port • Host-to-Switcher Instructions • Switcher-Initiated Messages • Switcher Error Responses • Using the Command and Response Tables Local Host-Control Ports The switchers have two local ports that can be directly connected to a host device such as a computer running the Extron DataViewer utility or a control system.
Ethernet (LAN) Port The Ethernet cable can be terminated as a straight-through cable or a crossover cable and must be properly terminated for your application (see Ethernet Port on page 11). • Crossover cable — Direct connection between the computer and the DMS matrix switcher. • Patch (straight-through) cable — Connection of the DMS matrix switcher to an Ethernet LAN.
Number of Connections A DMS matrix switcher can have up to 200 simultaneous TCP connections, including all HTTP sockets and Telnet connections. When the connection limit is reached, the switcher accepts no new connections until some have been closed. No error message or indication is given that the connection limit has been reached. To maximize performance of an IP Link device, the number of connections should be kept low and unnecessary open sockets should be closed.
Qik] The switcher initiates the Qik message when a front panel switching operation has occurred. Sprnn] The switcher initiates the Spr message when a memory preset has been saved from the front panel. nn is the preset number. Rprnn] The switcher initiates the Rpr message when a memory preset has been recalled from the front panel. nn is the preset number. Vmtnn*x] The switcher initiates the Vmt message when a channel output mute is toggled on or off from the front panel.
Command and Response Table for SIS Commands Symbol definitions for command and response table ] } = Carriage return (no line feed) | = Pipe (can be used interchangeably with the } character) • = Space (hard) character = CR/LF (carriage return/line feed) E = Escape key (hex 1B) W = Can be used interchangeable with the E character X! X@ X# X$ X% X^ X& = Input number (for tie) 00 – 16, 20, 32, or 36 (the highest numbered input for your model) (00 = untied) = Output 01 – 16, 20, 32, or 36 (the hi
Command and Response Table for SIS Commands Command ASCII Command Response (Host to Unit) (Unit to Host) Additional Description Create ties NOTES: • The matrix switchers support 1-, 2-, and 3-digit numeric entries (1, 02, or 003). • Commands can be entered back-to-back in a string, with no spaces. For example: 1*1!02*02&003*003%. • The quick multiple tie and tie input to all output commands activate all I/O switches simultaneously.
Command and Response Table for SIS Commands (continued) Command ASCII Command Response (Host to Unit) (Unit to Host) Additional Description EDID commands NOTES: • EDID communicates video display information, including native resolution and vertical interval refresh rate requirements, to the input. The input device then outputs the optimal video format for the output (such as a display) based on the provided EDID data, ensuring proper video image quality.
Command and Response Table for SIS Commands (continued) Command ASCII Command Response (Host to Unit) (Unit to Host) Additional Description Save, recall, and directly write presets NOTES: • If you try to recall a preset that is not saved (does not exist), the matrix switcher responds with the error code E11. • The following characters are invalid or not recommended in preset names: = - , “ @ = [ ] { } “ ; : | \ and ?.
Command and Response Table for SIS Commands (continued) Command ASCII Command Response (Host to Unit) (Unit to Host) Additional Description View ties, mutes, and presets NOTE: The ! read tie command, & read tie command, and % read tie command can be used interchangeably.
Command and Response Table for SIS Commands (continued) Command ASCII Command Response (Host to Unit) (Unit to Host) Additional Description I/O Grouping NOTE: Each X1! position in the following I/O grouping commands must have an entry, 1, 2, 3, or 4 (or 0 [not grouped]). Write input grouping Example (16 x 16 matrix): EX1!1X1!2X1!3... X1!nI} GriX1!1X1!2X1!3 ... X1!n] E40133000044 ... 4I} See below.
Command and Response Table for SIS Commands (continued) Command ASCII Command Response (Host to Unit) (Unit to Host) Front panel locks (Executive mode) Additional Description 1X 0X X Exe1] Exe0] Reset all global presets Reset one global preset Reset all mutes Reset room map (outputs) Reset individual room Reset individual room preset Reset whole switcher Reset settings and delete files EZG} EX^ZG} EZZ} EZR} EX&ZR} EX&*X(ZP} EZXXX} EZY} Zpg] ZpgX^] Zpz] Zpr] ZprX&] ZppX&*X(] Zpx] Zpy] Absolute re
Command and Response Table for SIS Commands (continued) Command ASCII Command Response (Host to Unit) (Unit to Host) Additional Description Information requests (continued) S Request system status X1*•X1*•X1*•X1*•X1*•X1*•X1*•X1(•X2)•X2)•X2!•X2!] DMS 1600 response X1*•X1*•X1*•X1*•X1*•00.00•00.00•X1(•X2)•00000•X2!•0] DMS 2000 response X1*•X1*•X1*•X1*•X1*•00.00•00.
Symbol Definitions for IP-specific SIS commands X3) = Matrix name (Up to 240 alphanumeric characters) NOTE: The following characters are invalid or not recommended in the name: {space} ~ , @ = ` [ ] { } < > ‘ “ ; : | \ and ?.
Command and Response Table for IP-specific SIS Commands Command ASCII Command Response (host to unit) (unit to host) Set matrix name Set matrix name to factory default Read matrix name Set time and date Read time and date Set GMT offset EX3)CN} E•CN} Ipn•X3)] Ipn•X3!] Example: Set Daylight Saving Time Read Daylight Saving Time Set IP address Read IP address E8.
Command ASCII Command Response (host to unit) (unit to host) Additional description IP setup commands (continued) EX4^DH} X4^: 0 = off, 1 = on. The default setting is 0 (off).
Matrix Software This section describes using software to operate the DMS matrix switchers, including: • Matrix Switchers Control Program • Button Label Generator Program Matrix Switchers Control Program The Extron Matrix Switchers Control Program communicates with the switcher via the Ethernet LAN port, the serial port, or the USB port to provide an easy way to set up ties and sets of ties. The program is compatible with Microsoft® Windows® 2000, Windows XP, Windows 7, and newer operating systems.
4. Follow the on-screen instructions. By default, the installation of the Matrix Switchers Control Program creates a C:\Program Files\Extron\ Matrix_Switchers directory, and it places the following four icons into a group folder named “Extron Electronics\ Matrix Switchers”: • MATRIX Switcher + Control Program • MATRIX Switcher + Help • Uninstall MATRIX Switcher • Check for Matrix Updates NOTES: • For Windows 7 and higher, the folder is C:\Program Files (x86)\Extron\ Matrix_Switchers.
Using the Matrix Switcher Control Software Many items found in the Matrix Switchers Control Program are also accessible via front panel controls (see Front Panel Operations on page 21) and under SIS control (see Command and Response Table for SIS Commands) on page 50). The Matrix Switcher Help Program provides information on settings and on how to use the control program, itself.
Starting the program 1. To run the Matrix Switchers Control Program, click Start > Programs > Extron Electronics > Matrix Switchers > MATRIX Switcher + Control Pgm. The Comm Port Selection dialog box (see figure 34) opens. Figure 34. Comm Port Selection Dialog box 2. Choose either the comm port that is connected to the serial port of the switcher, USB, IP [LAN], or Emulate. • If you selected a comm port, check the baud rate displayed in the Baud Rate field.
3. If you selected IP [LAN] in step 2, the IP Connection dialog box opens (see figure 35). Figure 35. Address and Password Entry a. Examine the Matrix IP Address field in the IP Connection dialog box. The field displays the last Extron IP address entered. • If the IP address is correct, proceed to step 3b. • If the address is not correct, either click in the Extron IP Address field and enter the IP address or click the scroll down button ( ) and select from among the recently used addresses.
Figure 36. Extron Matrix Switchers Control Program Window Figure 37.
IP Settings/Options Window The IP Settings/Options window (from the main window, click Tools > IP options, see figure 38, below) provides a location for viewing and, if connected via the serial port or USB port or if logged on via the Ethernet port as an administrator, editing settings unique to the Ethernet interface (see Ethernet Connection on page 108 for basic information about IP addresses). None of the fields on this screen can be edited while you are logged on as a user. Figure 38.
The Mail Server IP Address field (see figure 38, on the previous page) displays the IP address of the mail server that handles the e-mail for the facility in which the DMS matrix switcher is installed. Valid addresses consist of four 1-, 2-, or 3-digit numeric subfields, properly called octets, separated by dots (periods). Each field can be numbered from 000 through 255. Leading zeroes, up to 3 digits total per field, are optional. Values of 256 and above are invalid.
Date, Time (local), and GMT (offset) fields See figure 38, on the page 67. The Date field displays the current date in the local zone. The Time (local) field displays the current time in the local time zone. The GMT field displays the amount of time, in hours and minutes, that the local time varies from the GMT international time reference. NOTE: Rather than using the following procedure, you can click Sync Time to PC to set the switcher to the internal time on your computer.
Administrator Password and User Password fields See figure 38, on the page 67. The Administrator Password field displays the password required to log on to the matrix switcher via the Ethernet port with all of the administrator rights and privileges. The User Password field displays the password required to log on to the matrix switcher via the Ethernet port as a user, without all of the administrator rights and privileges.
E-mail Addressee fields The eight E-mail Addressee fields permit the administrator to identify the e-mail addresses of the personnel to whom the matrix switcher e-mails notification of its failure and repair status. Figure 39 shows a typical e-mail from the switcher. Miles Standish From: Sent: To: Subject: DMS-3600-3-03-E0-C1@folklore.net Wednesday, July 14, 2010 11:22 AM Miles Standish DMS-3600-3-03-E0-C1 - Fans restored.
Updating Firmware The firmware upgrade utility provides a way to replace the firmware that is coded on the control board in the switcher without taking the switcher out of service. Update the switcher firmware as follows: 1. Visit the Extron website, www.extron.com, click Download (see figure 41). 1 1 2 3 3 Figure 41. Location of Firmware Upgrade Files 2. Click Firmware. 3. Select the appropriate firmware file (such as DMS Series) to download and click Download. 4.
1 1 2 Folder where firmware is installed. Sample location only. 3 Figure 42.
8. Connect a computer running Windows to the serial port (see Remote Port on page 11), USB port (see Front Panel Configuration Port on page 13) , or LAN port (see Ethernet Port on page 11) of the switcher. 9. Start the Matrix Switchers Control Program and connect to the matrix switcher (see Starting the program, steps 1 through 4, starting on page 64). 10. Click Tools > Update firmware.
Serial-port- or USB-port-connected firmware upload 1 Figure 44. Extron Firmware Loader Window 11. Select the DMS matrix switcher and click File > Open (see figure 44 [a]). The Choose File to Upload dialog box opens (see figure 45). 2 2 Figure 45. Choose File to Upload Dialog Box 12. Navigate to and select the new firmware file. Click Open (b). The Choose File to Upload dialog box closes. ATTENTION: The firmware file must have an .s19 extension.
Uploading HTML Files You can create customized HTML pages for the switcher to display. The HTML Files List window (see figure 47), accessible via the Tools menu, provides a way to view the contents of the file system and upload custom HTML pages to the switcher. NOTE: The HTML Files List window is for inserting your own HTML pages. This is not the window to replace the firmware that controls all switcher operation (see Updating Firmware on page 72 to replace the firmware). 1 2 3 Figure 47.
Windows Buttons, Drop Boxes, and Trash Can The buttons, drop boxes, and trash can on the right side of the Matrix Switchers Control Program window perform the following functions: Power — Unavailable for DMS matrix switchers, because the switcher power cannot be controlled via software. Executive Mode — Allows you to lock out front panel operations, except for the view-only mode functions. Click the button to cycle between locked (the indicator displays red) and unlocked (the indicator is white).
Tools menu Assign Device Icons — Displays the complete set of input and output device icons. You can drag any of these icons to the input and output boxes. Edit Device Palette — Allows you to add your own device icon graphics. Mute-Outputs settings — Displays the Mute Adjust screen, from which you can mute each output.
Hardware Status — Opens the Status dialog box (see figure 49), which provides an overall view of the status of the matrix switcher, including the power supply voltages, the temperature status, the Remote RS-232/RS-422 port configuration, and the installed and updated firmware status. Proper operation. Component has failed. Figure 49. Status Dialog Box Physical Switcher Layout — Opens the DMS Physical Configuration dialog box (see figure 50), which displays the I/O board type installed in each slot.
Name presets — Allows you to assign a name to each of the memory presets. NOTES: • Preset names are limited to 12 upper- and lower-case alphanumeric characters, space, and the _ and / characters. • The following characters are invalid or not recommended in preset names: + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?. Show RS-232 Strings — Displays the ASCII commands that are used by the current configuration. You can refer to these for SIS programming. I/O group settings — Allows you to establish I/O groups.
Ties as Lines — Displays ties as lines (below). Ties as Crosspoints — Displays ties as a matrix of inputs and outputs (see figure 51). Ties that have been made are indicated as amber or green boxes. Ties that will take effect when you click Take are indicated by +. Ties that will be broken when you click Take are indicated by –. Figure 51.
Using Emulation Mode Emulation mode allows you to set up the software without attaching the switcher to the computer. To use Emulation mode, do the following: 1. Double-click the Matrix Switchers Control Program icon in the Extron Electronics group or folder. 2. Choose Emulate, and click OK. 3. Choose an emulation file to open, and click OK. The file DEMO.MTX provides a sample of a completed matrix setup. Selecting the file NEW.INI or clicking Cancel provides a blank setup to get you started. 4.
Button Label Generator Program The Button Label Generator software creates labels that you can place in the translucent covers above and below the input and output buttons. You can create labels with names, alphanumeric characters, or even color bitmaps for easy and intuitive input and output selection (see Installing Labels in the Buttons of the Matrix Switcher, on page 106, for the procedure for removing and replacing the translucent covers).
Using the Button Label Generator Software To run the Button Label Generator program, click Start > Programs > Extron Electronics > Button Label Generator > Button Label Generator. The Button Label Generator window opens (see figure 54). Figure 54. Button Label Generator Window In the Systems selection box: • Choose the Matrix Switchers 1616 drop-down option to match the button label size and quantities for a DMS 1600 switcher.
HTML Operation This section describes the operation of the DMS 1600 and DMS 3600 via their embedded web pages, including: • Opening the Embedded Web Pages • Status Tab • Configuration Tab • File Management Tab • Control Tab • Special Characters The switcher can be controlled and operated through its LAN port, connected via a LAN or WAN, using a web browser such as Microsoft Internet Explorer®. The display of the status or operation of the switcher has the appearance of web pages.
5. Press on the keyboard. The switcher checks to see if it is password protected. If the switcher is not password protected, it checks and downloads the HTML pages (proceed to step 7). If the switcher is password protected, the switcher downloads the Enter Network Password dialog box (see figure 55). Figure 55. Enter Network Password Dialog Box NOTE: A User name entry is not required. 6. Click in the Password field and type in the appropriate administrator or user password. Click OK. 7.
Status Tab System Status Page The System Status page (see figure 56) provides an overall view of the status of the matrix switcher, including individual voltages and the serial port status (if applicable). The System Status page is the default page that the switcher downloads when you connect to the switcher. Access the System Status page from other pages by clicking the Status tab. Figure 56.
DSVP and Physical Configuration Page You can view the board type and signal status of each I/O board slot on the DSVP and Physical Configuration page (see figure 57). Click the DSVP and Physical Configuration link to the left of the Status page to download the DSVP and Physical Configuration page. The page updates every 30 seconds to show the latest board types and signal status. Figure 57.
Configuration Tab System Settings Page The DMS matrix switcher downloads the System Settings page (see figure 58) when you click the Configuration tab. The screen consists of fields in which you can view and edit IP administration and system settings (see Ethernet Connection on page 108 for basic information about IP addresses and subnetting. Figure 58. System Settings Page On password-protected connections, there are two levels of protection: administrator and user.
DHCP radio button The DHCP On radio button directs the switcher to ignore any entered IP addresses and to obtain its IP address from a Dynamic Host Configuration Protocol (DHCP) server (if the network is DHCP capable). The DHCP Off radio button turns DHCP off. The default selection is DHCP Off. Contact the local system administrator to determine if DHCP is appropriate. IP Address field The IP Address field contains the IP address of the connected switcher.
Date/Time Settings fields The Date/Time Settings fields (see figure 59) provide a location for viewing and setting the time functions. Figure 59. Date/Time Settings Fields To sync the clock in the switcher to the connected PC, simply click Local Date/Time and then click Submit. NOTE: Use of the Local Date/Time button has no effect on the Zone and Daylight Savings functions. For more complete control of the date and time settings, change the settings as follows: 1.
Passwords Page Access the Passwords page (see figure 60) by clicking the Passwords link on the System Settings page. Figure 60. Passwords Page The fields on the Passwords page are for entering and verifying administrator and user passwords. If you do not want to password protect an access level, leave the Password field and the Re-Enter Password field blank. To password protect the switcher, each password must be entered twice; once in the Password field and then again in the Re-enter Password field.
Email Settings Page Reach the Email Settings page (see figure 61) by clicking the Email Settings link on the System Settings page. The Email Settings page has fields for setting up the e-mail notification capabilities of the switcher. For the e-mail settings and for each row of the e-mail notification settings, click Edit to make the fields available for editing. The button changes to Save. After editing the associated settings, click Save. Figure 61.
Email Address fields The eight Email Address fields identify the e-mail addresses of the personnel to whom the DMS matrix switcher e-mails notification of its failure and repair status. Standard e-mail address conventions (xxxxx@xxx.com) apply. The check boxes and drop boxes associated with each address field permit you to specify specific criteria under which the switcher will e-mail recipients. In the associated Missing Input drop boxes, select the inputs to monitor for presence or absence of a signal.
5. Click the Firmware Upgrade link (see figure 63 [a]). 1 2 4 3 Figure 63. Firmware Upgrade 6. Click Browse (b). A Choose File window opens. 7. Navigate to the folder where you saved the firmware upgrade file. Select the file (c). NOTES: • Valid firmware files must have the file extension “.S19.” Any other file extension is not a firmware upgrade. • The original factory-installed firmware is permanently available on the DMS matrix switcher.
File Management Tab File Management Page To delete files such as HTML pages from the switcher or to upload your own files to the switcher, click the File Management tab. The switcher downloads the File Management HTML page (see figure 64). 1 2 Figure 64. File Management Page NOTE: The files listed in figure 64 are shown for example only and may not be present on your switcher. To delete a file, click Delete associated with a file.
Control Tab Set and View Ties Page You can create ties on the Set and View Ties page (see figure 65). Access the Set and View Ties page by clicking the Control tab. 2 1 1 Figure 65. Set and View Ties Page The page consists of a matrix of input (rows) and output (columns) selection buttons of two colors: • Amber — indicate ties. • Gray — indicate no ties. Creating or deleting a tie Make or break a tie as follows: 1. Move the mouse over the matrix of input and output selection buttons.
EDID and Mute Settings Page The EDID and Mute Settings page provides a way to set the EDID resolution and refresh rate for each input and to mute and unmute all or individual outputs. Access the EDID and Mute Settings page (see figure 66) by clicking the EDID and Mute Settings link on the Set and View Ties page. Figure 66. EDID and Mute Settings Page NOTES: • EDID communicates video display information, including native resolution and vertical interval refresh rate requirements, to the input.
Special Characters The HTML language reserves certain characters for specific functions. Extron recommends against using these characters as part of the name of the switcher, preset names, passwords, or locally created file names. Use of the following characters is not recommended: {space} + ~ , @ = ‘ [ ] { } < > ’ “ semicolon (;) colon (:) | \ and ?.
Maintenance and Modifications This section covers maintaining and modifying the DMS matrix switchers, including: • Mounting the Switcher • Removing and Installing the I/O Board or Blank Panel • Removing and Installing the Power Supply Module (DMS 1600 and DMS 3600) • Removing and Installing a Fan Module (DMS 1600 and DMS 3600) • Removing and Installing Button Labels Mounting the Switcher The DMS 1600 is housed in a rack-mountable, 4U high metal enclosure with mounting flanges for standard 19-inch
Removing and Installing the I/O Board or Blank Panel NOTE: For proper cooling and air flow, install boards or blank panels in all locations. Figure 67 shows a mix of I/O boards. On the boards, the input and output DVI connectors are identified as A through D. Each I/O board is identified by the input and output numbers supported by the board position (1 - 4, 5 - 8, and so on).
ATTENTION: Do not touch the electronic components or the backplane or circuit board connectors without being electrically grounded. Handle circuit boards by their edges only. ESD can damage circuits, even if you cannot feel, see, or hear it. NOTE: The boards are hot-swappable. You do not need to power down the switcher to remove or install a board. Removing the I/O Board or Blank Panel Remove an input/output board, input board, output board, or blank panel as follows: 1.
Removing and Installing the Power Supply Module (DMS 1600 and DMS 3600) NOTES: • The redundant power supply is an optional accessory for the DMS 1600. The redundant power supply is standard for the DMS 3600. • The power supply modules are hot-swappable. Either power supply can be removed or installed without powering down the switcher. The primary and redundant power supply modules are identical and hot-swappable.
Installing the Power Supply Module Install a power supply module as follows: 1. Orient the power supply module to be installed with the LED to the right. 2. Align the flanges on the power supply module with the left and right plastic chassis guides (see figure 69, on the previous page). 3. Gently slide the power supply module into the enclosure until the power supply meets resistance. 4. Gently seat the power supply in the backplane. 5.
3. Gently pull on the screws to loosen the fan from the backplane. 4. Slide the fan out of the chassis. Installing a Fan Module 1. Orient the fan to be installed so that the printing on the back of the panel is right-side up. 2. Align the flanges on the fan with the top and bottom plastic chassis guides (see figure 70, on the previous page). 3. Gently slide the fan into the enclosure until the fan meets resistance. 4. Gently seat the fan in the backplane. 5.
Removing and Installing Button Labels Figure 72, on the next page provides strips of blank button labels. If desired, copy them or cut them out, write button information in each button area as desired, and put them in the input or output button windows of the switcher. You can also create labels using the Button Label Generator software (see Button Label Generator Program on page 83). Installing Labels in the Buttons of the Matrix Switcher Install new labels in the front panel buttons as follows: 1.
Figure 72.
Ethernet Connection This section provides a high level discussion of the Ethernet connection the switcher and a primer on the subject of subnetting. Topics that are covered, include: • Ethernet Link • Subnetting — A Primer Ethernet Link The rear panel Ethernet connector on the DMS matrix switcher can be connected to an Ethernet LAN or WAN. This connection makes SIS control of the switcher possible using a computer connected to the same LAN.
Pinging to Determine the Extron IP Address The ping utility is available at the DOS prompt. Ping tests the Ethernet interface between the computer and the DMS matrix switcher. Ping can also be used to determine the actual numeric IP address from an alias and to determine the web address. Ping the switcher as follows: 1. On the Windows task bar, click on Start > Run. 2. At the Open prompt, type command. 3. Click OK. 4. At the DOS prompt, type ping and then press .
3. If the DMS matrix switcher has never been configured and is still set for factory defaults, proceed to step 4. If not, perform a Mode 4 system reset and then proceed to step 4. For detailed information on reset modes (see Performing Soft System Resets [Modes 3, 4, and 5]) on page 38). NOTE: The DMS matrix switcher must be configured with the factory default IP address (192.168.254.254) before the ARP command is executed, as described below. 4.
Connecting as a Telnet Client The Telnet utility is available from the DOS prompt. Telnet allows you to input SIS commands to the DMS matrix switcher from the PC via the Ethernet link and the LAN. Access the DOS prompt and start Telnet as follows: 1. On the Windows task bar, click Start > Run. 2. At the Open prompt, type command. 3. Click OK. 4. At the DOS prompt, type Telnet and then press . The computer returns a display similar to as shown in figure 76. Microsoft (R) windows 2000 (TM) Version 5.
Escape character and Esc key When Telnet is first started, the utility advises that the “Escape character is ‘Ctrl+]’.” Many SIS commands include the keyboard key. Consequently, some confusion may exist between the Escape character and the key. The Telnet Escape character is a key combination, the key and the <]> key pressed simultaneously, which returns you to the Telnet prompt while leaving the connection to the DMS matrix switcher intact.
Subnetting — A Primer It is not the purpose of this guide to describe TCP/IP protocol in detail. However, some understanding of TCP/IP subnetting (a subnet is a subset of a network — a set of IP devices that have portions of their IP addresses in common) is necessary in order to understand the interaction of the DMS matrix switcher and the mail server gateway.
Determining Whether Devices are on the Same Subnet To determine the subnet, the IP address of the local device is compared to the IP address of the remote device (see figure 79). The octets of each address are compared or not compared, depending on the value in the related subnet mask octet. If a subnet mask octet contains the value 255, the related octets of the IP addresses of the local device and the remote device are unmasked. Unmasked octets are compared (indicated by ? in figure 79).
Extron Warranty Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase.
