User Guide Fiber Optic Matrix Switchers FOX Matrix 320x, FOX Matrix 14400 Configurable Fiber Optic Digital Matrix Switchers 68-1539-02 Rev.
Safety Instructions Safety Instructions • English WARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock. ATTENTION: This symbol, , when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Conventions Used in this Guide Notifications The following notifications are used: WARNING: A warning indicates a situation that has the potential to result in death or severe injury. ATTENTION: Attention indicates a situation that may damage or destroy the product or associated equipment. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier.
Contents Introduction............................................................ 1 Matrix Software.................................................... 36 About this Guide.................................................. 1 About the FOX Matrix Switchers.......................... 1 Fiber Cable Transmission Modes..................... 3 Definitions............................................................ 4 Features.............................................................. 4 About this Program.......
Maintenance and Modifications...................... 74 Ethernet Connection.......................................... 82 Mounting the Switcher....................................... 74 UL Guidelines................................................ 74 Mounting Instructions.................................... 75 Battery and Power Precautions......................... 75 Removing and Installing an I/O Board or Blank Panel......................................................
Introduction WARNING: Risk of serious physical injury — The FOX matrix switchers fiber optic I/O boards output continuous invisible light that may be harmful to the eyes. Use with caution. • Do not look into the fiber optic cable connectors or into the fiber optic cables. • Plug the attached dust caps into the optical transceivers when the fiber cable is unplugged.
FOX Matrix 14400 FOX AV Transmitter Rx OUT R ALARM S-VID 1 2 17 - 32 RS-232 PASS THRU R RS-232 CONTROL ALARM TX Rx 1 33 - 48 OPTIONAL FOR * RETURN DATA 2 FAN ASSIMBLY FOX 500 RGB Transmitter RS-232 PASS THRU TX Rx R G B L OR V H/HV FOX 500 TX RGB R RS-232 CONTROL ALARM TX Rx OPTICAL 1 2* NA AUDIO INPUTS 1 2 OUT OPTIONAL FOR * RETURN DATA OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN MM R OUT IN OUT
The matrix switchers input and output the optical signals that they route on fiber optic transceiver modules and the 3G-SDI, HD-SDI, and SDI video signals on BNC connectors. The switcher has four (FOX Matrix 320x) or two (FOX Matrix 14400) internal, hot-swappable, 100 VAC to 240 VAC, 50-60 Hz, 400-watt power supplies that provide worldwide power compatibility and reliability. The matrix switcher is a single box solution to complex fiber optic and broadcast signal routing applications.
Definitions The following terms, which apply to all Extron matrix switchers, are used throughout this guide: Tie — An input-to-output connection. Set of ties — An input tied to two or more outputs. (An output can never be tied to more than one input.) Configuration — One or more ties or one or more sets of ties. Current configuration — The configuration that is currently active in the switcher (also called “configuration 0”). Global memory preset — A configuration that has been stored.
Operational reliability — The FOX matrix switcher can support round-the-clock operation in mission-critical applications, using a combination of hot-swappable components and redundant power supplies. • Field upgradable, hot-swappable modular design — You can repair, upgrade, reconfigure, or expand the matrix by simply installing a new I/O board or replacing a board of one type with one of another. Hot-swappable components let you replace any I/O board at any time without powering down the switcher.
Laser controls — Non-pathologically compliant fiber optic boards can be set, via SIS commands, to individually or globally disable the output laser drivers so that a driver does not output light. They can also be set, individually or globally, to automatic so that a driver turns on when a tie is made involving that driver or off when no tie is made.
Installation This section details the installation and configuration of the FOX Matrix Switchers, including: • Setup and Installation Checklist • Rear Panel Boards, Cabling, and Features • Front Panel Features • Reset Operations Setup and Installation Checklist Get Ready c Familiarize yourself with the matrix switcher. c Obtain IP setting information for the matrix switcher from the local network administrator. Read Ethernet Connection, beginning on page 82.
Rear Panel Boards, Cabling, and Features IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT 1 - 16 OUT A FAN ASSEMBLY 17 - 32 OUT A 33 - 48 OUT 49 - 64 A 65 - 80 OUT 81 - 96 B IN OUT IN OUT IN OUT IN OUT 97 - 112 113 - 128 OUT 129 - 144 A OUT OUT IN OUT IN OUT IN OUT B A OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OU
OUT OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN 1 – 16 IN A FAN ASSEMBLY IN OUT IN OUT IN OUT C IN OUT IN OUT IN OUT D IN OUT IN OUT IN OUT E IN OUT IN OUT IN OUT F IN OUT IN OUT IN OUT G IN OUT IN OUT IN OUT H IN OUT IN OUT IN OUT I IN OUT IN OUT IN OUT J IN OUT IN OUT IN OUT K IN OUT IN OUT IN OUT M L IN OUT IN OUT IN OUT IN OUT IN OUT IN O
ATTENTION: • Use electrostatic discharge (ESD) precautions (be electrically grounded) when making connections. Electrostatic discharge can damage equipment, even if you cannot feel, see, or hear it. • Remove system power before making all connections. I/O Boards As shown in figure 5, each I/O board is identified by the input and output numbers supported by the board position, which are printed on the side of each fan module (1 - 16, 17 - 32, and so on).
Fiber optic boards 1a OUT 1a OUT IN A IN B 1b 1a OUT IN C 1b 1b 1a OUT IN D 1b 1a OUT IN E 1b 1a OUT IN F 1b 1a OUT IN G 1b 1a OUT IN H 1b 1a OUT IN I 1b 1a OUT IN 1a OUT IN 1a OUT IN 1a OUT 1a IN J K L M 1b 1b 1b 1b OUT IN 1a OUT N 1a IN OUT O 1b IN P 1b 1b Figure 6.
Å Output connector — For all one-way video, audio, and serial communications output to a receiver, connect a fiber optic cable to the Output LC connector (see figure 7, on the previous page). Connect the far end of this fiber optic cable to the Optical Rx LC connector on a FOXBOX Rx receiver or to any other compatible Extron fiber optic device. NOTES: • For a FOX 500 receiver, connect this fiber optic cable to the Optical Rx LC connector.
Remote Port Remote RS232/RS422 connector (see figure 3 on page 8 and figure 4 on page 9) — Connect a host device, such as a computer or touch panel control, to the switcher via this 9-pin D connector for serial RS-232 or RS-422 control (see figure 9). REMOTE 9 RS-232/RS-422 c 5 1 6 Figure 9.
Ethernet Connection d LAN port (see figure 3 on page 8 and figure 4 on page 9) — For IP control of the system, connect the matrix switcher to a PC or to an Ethernet LAN via this RJ-45 connector. You can use a PC to control the networked switcher with SIS commands from anywhere in the world. You can also control the Activity Link switcher from a PC that is running the Extron Matrix Switchers Control LED LED Program or has downloaded HTML pages from the switcher.
Reset Button and LED e Reset button (see figure 3 on page 8 and figure 4 on page 9) — The recessed Reset button initiates four levels of matrix switcher reset. For four different reset levels, press and hold the button while the switcher is running or while you power up the switcher (see Reset Operations on page 18 for details). • Events (mode 3) reset — Toggles events monitoring on and off. • IP settings (mode 4) reset — Reset the IP functions of the switcher.
Front Panel Features CONFIG POWER SUPPLY PRIMARY 1 REDUNDANT 1 PRIMARY 2 REDUNDANT 2 STATUS POWER SUPPLY CONFIG PRIMARY REDUNDANT FOX 4G MATRIX 320x FOX 4G MATRIX 14400 FIBER OPTIC DIGITAL MATRIX SWITCHER FIBER OPTIC DIGITAL MATRIX SWITCHER 1 3 FOX Matrix 14400 2 3 FOX Matrix 320x Figure 11. Front Panel Configuration Port a Configuration port (FOX Matrix 14400 only) — This 2.
NOTE: The maximum distance from the matrix switcher to the controlling device can be up to 200 feet (61 meters). Factors such as cable gauge, baud rates, environment, and output levels (from the switcher and the controlling device) all affect transmission distance. Distances of about 50 feet (15 meters) or less are typically not a problem. In some cases the matrix switcher may be capable of serial communications via RS-232 up to 250 feet (76 meters) away.
Reset Operations The rear panel Reset button initiates four levels of resets (numbered 1, 3, 4, and 5 for the sake of comparison with an Extron IPL product). The Reset button is recessed, so use a pointed stylus, ballpoint pen, or small screwdriver to access it. See the following table for a summary of the modes. ATTENTION: Review the reset modes carefully. Using the wrong reset mode may result in unintended loss of flash memory programming, port reassignment, or a controller reboot.
Performing Soft System Resets (Resets 3, 4, and 5) Perform a soft reset of the switcher as follows (see figure 13): 1. Use a small screwdriver to press and hold the rear panel Reset button until the rear panel Reset LED blinks once (events reset), twice (system reset), or three times (absolute reset). Press and hold the Reset button. Events Reset (Mode 3) Reset LED blinks once. Release, then immediately press and release again. 3 seconds RESET Press and hold the Reset button.
Programming Guide This section describes the operation of the FOX matrix switchers using the Simple Instruction Set, including: • Host Control Ports • Host-to-Switcher Instructions • Switcher-Initiated Messages • Switcher Error Responses • Using the Command and Response Tables • Special Characters Host Control Ports The switcher has one or two (depending on the model) serial ports, and an Ethernet LAN port. The FOX Matrix 320x has a USB port.
USB Port (FOX Matrix 320x) The front panel Configuration port (see item b on page 17 and Front Panel Features on page 16), a standard USB cable, and the Extron DataViewer utility, version 2.0 or newer, can be used for remote control of the switcher. The USB cable, available at any local electronics store, should be terminated on one end with a mini USB B male connector.
Connection timeouts The Ethernet link times out after a designated period of time of no communications. By default, this timeout value is set to five minutes but the value can be changed. See the Configure port timeout SIS commands on page 34. NOTE: Extron recommends leaving the default timeout at 5 minutes and periodically issuing the Query (Q) command to keep the connection active.
]Login Administrator] ]Login User] The switcher initiates the login message when a correct administrator or user password has been entered. If the user and administrator passwords are the same, the switcher defaults to administrator privileges. Switcher Error Responses When the switcher receives a valid SIS command, it executes the command and sends a response to the host device.
Command and Response Table for SIS Commands Symbol Definitions ] } = CR/LF (carriage return/line feed) (hex 0D 0A) = Carriage return (no line feed, hex 0D) | = Pipe (can be used interchangeably with the } character) • = Space character E = Escape key (hex 1B) W = Can be used interchangeably with the E character X! X@ X# X$ X% X^ X& X* = Input number (for tie) 000 – (maximum number of inputs for your configuration) (000 = untied) = Output number 001 – (maximum number of outputs for your configu
Command and Response Table for SIS Commands Command SIS Command Response (Host to Unit) (Unit to Host) Additional description NOTES: • The matrix switchers support 1-, 2-, and 3-digit numeric entries (1*1, 02*02, or 003*003). • Commands can be entered back-to-back in a string, with no spaces. For example: 1*1!02*02&003*003%. Create ties NOTES: • The quick multiple tie and tie input to all output commands activate all I/O switches simultaneously.
Command and Response Table for SIS Commands (continued) Command SIS Command Response (Host to Unit) (Unit to Host) Additional description Reclocking NOTES: • Laser board reclockers are set on a per SFP basis. If an SFP is reclocked, the corresponding input and output reclockers reclock at the same rate. • HD-SDI reclockers are set on a per output basis only.
Command and Response Table for SIS Commands (continued) Command SIS Command Response (Host to Unit) (Unit to Host) Additional description Save, recall, and directly write presets (continued) NOTES: • A room can contain a maximum of 16 outputs (X@s). • If a room is not defined (does not exist in the switcher), the matrix switcher responds with the error code E11. • An output can belong to only one room. • The maximum number of rooms (X*) is 10.
Command and Response Table for SIS Commands (continued) Command SIS Command Response (Host to Unit) (Unit to Host) Additional description View ties, mutes, and presets (continued) View global preset configuration Command description: Response description: Example (32 x 32 matrix): EX&*X@*1VC} X!n•X!n+1• ... •X!n+15•Vid] Show the configuration of preset X&. Show the input tied to 16 sequential outputs, starting from output X@. n is the starting output number.
Command and Response Table for SIS Commands (continued) Command SIS Command Response (Host to Unit) (Unit to Host) Additional description Names NOTES: • The HTML language reserves certain characters for specific functions (see Special Characters on page 35). • Do not use leading spaces in preset names. • If a preset is unassigned, the X1) displays [unassigned]. • If a global preset is saved, but not yet named, the default name is Preset•X&.
Command and Response Table for SIS Commands (continued) Command SIS Command Response (Host to Unit) (Unit to Host) Additional description File management NOTE: The response to the View File Directory command differs, depending on whether the command is sent via an RS-232/RS-422 or Telnet connection or sent via a web browser connection.
Command and Response Table for SIS Commands (continued) Command SIS Command Response (Host to Unit) (Unit to Host) Additional description Information requests (continued) NOTE: There are up to three separate sets of Extron firmware on which the switcher can report: the controller firmware, which is the overall control firmware; the Ethernet protocol firmware, which handles the Ethernet interface; and the latest optional Extron firmware update, which is available at www.extron.com.
Command and Response Table for IP- and SNMP-Specific SIS Commands Symbol definitions X4) = Matrix name (Up to 24 alphanumeric characters) NOTE: The HTML language reserves certain characters for specific functions (see Special Characters on page 35).
X6$ X6% = Port timeout (10-sec. increments) 1 (= 10 seconds) – 65000 (default is 30 = 300 seconds = 5 minutes) = SMNP port number 00000 (= disable) – nnnnn. Default = 00161. Leading zeroes are not necessary for entry. X6^ X6& = SNMP contact name and location Up to 64 alphanumeric characters. Default = Not•Specified. = SNMP community name Up to 64 alphanumeric characters. Default = public (for read community) or private (for read-write community).
Command and Response Table for IP- and SNMP-Specific SIS Commands (continued) Command ASCII Command Response (host to unit) (unit to host) Additional description IP setup commands (continued) Set e-mail events for recipient Example: Read e-mail notifications for one account (recipient) Set DHCP on or off Read DHCP on/off status Set serial port parameters Read serial port parameters Set serial port mode Read serial port mode Set verbose mode Read verbose mode Configure current port timeout View curre
Command ASCII Command Response (host to unit) (unit to host) Additional description SNMP setup commands (continued) Trap targets Set trap target Clear trap target View trap target ETX6&,X6**X4^*X6(SNMP} ETX6**0SNMP} ETX6*SNMP} SnmpT*X6&,X6**X4^*X6(] SnmpT*,X6**0.0.0.0*0] X6&,X6**X4^*X6(] EX5#X7),X5$,X5%,1EM} IpeX5#X7)*X5$*X5%*1] EF72,0,1,1EM} IpeF72*0*1*1] EX5#X7),X5$EM} X5%X5%X5% ...
Matrix Software This section introduces the Extron Matrix Switchers Control Program, which is available on the Extron website, including: • About this Program • Installing the Software • Using the Matrix Switchers Control Program About this Program The Extron Matrix Switchers Control Program communicates with the switcher via the Ethernet LAN port, a serial port, or the mini USB port (FOX Matrix 320x only) to provide an easy way to set up ties and sets of ties.
Software Operation via a Serial Port On the FOX Matrix 14400, the two serial ports are independent of one another. A front panel Configuration port connection and a rear panel Remote RS-232/RS-422 port connection can be active at the same time.
Installing the Software The Matrix Switchers Control Program and Firmware Loader are available on the Extron website. Download and install both programs as follows: NOTE: Steps 1 through 6, below, are also used to download firmware update packages. 1. Visit www.extron.com and click the Download tab (see figure 14). 1 2 3 — OR — 2 4 5 6 Figure 14. Downloading a Software or Firmware Package 2. Click the Software or Firmware link as appropriate to the operation you are performing. 3.
8. Follow the on-screen instructions. The installation creates a C:\Program Files\Extron\ Matrix_Switchers directory, and it places the following four icons into a group folder named “Extron Electronics\Matrix Switchers”: NOTE: The folder is C:\Program Files(x86)\ ... for Windows 7 or Windows 8.
4. Proceed to “Starting the Program,” below, or return to the Command and Response Table in Programming Guide, beginning on page 25. NOTE: You may need to repeat these steps if you subsequently connect the switcher to a different USB port on the same computer. Starting the Program 1. To run the Matrix Switchers Control Program, click Start > Programs > Extron Electronics > Matrix Switchers > MATRIX Switcher + Control Pgm. The Comm Port Selection window appears (see figure 16). Figure 16.
3. If you selected IP [LAN] in step 2, the IP Connection dialog box appears (see figure 17). Figure 17. Address and Password Entry a. Examine the Matrix IP Address field in the IP Connection window. The field displays the last Extron IP address entered. • If the IP address is correct, proceed to step 3b. • If the address is not correct, either click in the Extron IP Address field and enter the IP address or click the scroll down button ( ) and select from among the recently used addresses.
Figure 18. Extron Matrix Switchers Control Program Window (Blank) Figure 19.
IP Settings/Options Window The IP Settings/Options window (click Tools > IP options, see figure 20) provides a location for viewing and, if connected via either serial port or if logged on via the Ethernet port as an administrator, editing settings unique to the Ethernet interface. See Ethernet Connection on page 82 for basic information about IP addresses. None of the fields on this screen can be edited while you are logged on as a user. Figure 20.
The default addresses are as follows, but if these conflict with other equipment at your installation, you can change the addresses to any valid value: • IP address: 192.168.254.254 • Subnet mask: 255.255.0.0 • Gateway address: 0.0.0.0 NOTES: • The address fields are unavailable when DHCP is selected. • Editing the addresses while connected via the Ethernet port can immediately disconnect the user from the FOX matrix switcher.
If desired, adjust any of these values as follows: 1. Click in the desired field. The field changes to an editable field appropriate to the value being changed and the graphic cursor becomes a text cursor. • The Date field becomes a set date field, with the date in the format (M)M/(D)D/YYYY. Leading zeroes are not shown. • The Time (local) field becomes a set time field, with the time in the format HH:MM:SS (00:00:00 to 23:59:59).
Edit either password field as follows: 1. Click in the desired Password field. The pointer tool becomes a text cursor. 2. Edit the case-sensitive password as desired. 3. Press the key on the keyboard or click in another field to exit the Password field. 4. Click the Take button to make the password change take effect.
The radio buttons and check boxes associated with each address field permit the administrator to specify e-mail requirements for each recipient. Edit these fields and controls as follows: 1. Click in the desired E-mail Addressee field. The pointer becomes a text cursor. 2. Edit the e-mail address as desired. Standard e-mail address conventions apply (for example: aaaa@xxx.com). 3. Press the key on the keyboard or click in another field to exit the E-mail addressee field. 4.
2 2 3 Folder Where Firmware is Installed. 4 Figure 22.
5. Connect a computer that runs the Windows operating system to a switcher serial port, the USB port (FOX Matrix 320x, see item b, the Configuration port, on page 17) or the switcher LAN port (see item d, the Ethernet Port, on page 14). 6. Start the Matrix Switchers Control Program and connect to the matrix switcher (see Using the Matrix Switcher Control Software, steps 1 through 4, starting on page 39). 7. Click Tools > Update firmware.
Serial-port-connected firmware upload 1 Figure 24. Extron Firmware Loader Window 1. Select the FOX matrix switcher and click File > New Firmware for Selected Devices. The Choose Firmware File dialog box opens (see figure 25). 2 2 Figure 25. Choose Firmware File Window 2. Navigate to and select the new firmware file. Click Open. The Choose Firmware File window closes. 3. In the Firmware Loader window, click Begin (see figure 26). The Total Progress and Progress status bars show the upload progress.
Uploading HTML Files You can create customized HTML pages for the switcher to display. The HTML Files List window (see figure 27), accessible via the Tools menu, provides a way to view the contents of the file system of the switcher and upload custom HTML pages to the switcher. 4 7 8 Figure 27. HTML Files List Window Upload HTML pages as follows: NOTES: • The files listed in figure 27 are shown for example only and may not be present on your switcher.
Windows Buttons, Drop Boxes, and Trash Can The buttons, drop boxes, and trash can on the right side of the Matrix Switchers Control Program window perform the following functions: • Power — Unavailable for FOX matrix switchers. • Rooms menu — Displays a list of up to 10 rooms. You can select a room from the list to display it in the window. NOTE: A room is a subset of outputs that the operator logically relate to each other.
Tools menu • Assign Device Icons — Displays the complete set of input and output device icons. You can drag any of these icons to the input and output boxes. • Edit Device Palette — Allows you to add your own device icon graphics. • Mute-Outputs settings — Displays the Mute Adjust window, from which you can mute each output. • FOX Re-clocker settings — Displays the FOX Reclocking Rate Settings window, from which you can select the reclocking rate for one or all outputs and mute and unmute the output.
• Physical Switcher Layout — Calls the FOX matrix switcher Physical Configuration window (see figure 29), which displays the I/O board type installed in each slot. The Channels field can be helpful in identifying a specific input or output. In figure 29, for example, input 49 is identified as slot 4, input transceiver 1 (4i01). Figure 29. Physical Configuration Window • Name Presets — Allows you to assign a name to each of the 64 global presets and 100 room presets.
Preferences menu • Immediate Changes — Causes configuration changes to take effect immediately. • Hold/verify Changes — Delays implementation of configuration changes until the Changes – Take button is clicked. • Ties as Lines — Displays ties as lines (see figure 30). Figure 30. Ties Shown as Lines • Ties as Crosspoints — Displays ties as a matrix of inputs and outputs (see figure 31). Ties that have been made are indicated as amber or green boxes.
• Icons in I/O Boxes — Erases any numbers in the I/O boxes in either the ties-as-lines window or the ties-as-boxes display (see figure 18 on page 42). You can place icons in the boxes. • Numbers in I/O Boxes — Erases any icons in the I/O boxes in either the ties-as-lines window or the ties-as-boxes display and fills each box with the associated input or output number.
4. Enter the file name under which you want to save any changes to the file, and click OK. 5. Select Fiber Matrix as the Matrix Model, 320x or 14400 as the Default Size, and either singlemode or multimode for each board installed (see figure 34). Click OK. Figure 34. Emulate Configuration Dialog Box 6. Continue using the program as described on page 41.
HTML Operation This section introduces using the built-in HTML pages to operate the FOX Matrix Switchers, including: • Opening the Embedded Web Pages • Status Tab • Configuration Tab • File Management Tab • Control Tab The switcher can be controlled and operated through its LAN port, connected via a LAN or WAN, using a web browser such as Microsoft® Internet Explorer®. The browser display of the status or operation of the switcher has the appearance of web pages.
Opening the Embedded Web Pages Access the switcher using HTML pages as follows: 1. Start the web browser program. 2. Click in the Address field of the browser. 3. Enter the Matrix IP address in the Address field of the browser. NOTE: If the local system administrators have not changed the value, the factoryspecified default, 192.168.254.254, is the correct value for this field. 4.
7. The switcher checks several possibilities, in the following order, and then responds accordingly: • Does the address include a specific file name, such as 192.168.254.254/.html? If so, the switcher downloads that HTML page. • Is there a file in the memory of the switcher that is named “index.html”? If so, the switcher downloads “index.html” as the default startup page.
Input Link Page You can view the status of each I/O board slot on the Input Link page (see figure 37). Click the Input Link link to the left of the Status page to download the Input Link page. The Input Link page automatically updates itself every 30 seconds to show the latest status of installed boards, LC connector installation, and input signal presence. Figure 37.
Configuration Tab System Settings Page The FOX Matrix switcher downloads the System Settings page (see figure 38) when you click the Configuration tab. The screen consists of fields in which you can view and edit IP administration and system settings. You can access the Email Settings and Passwords pages by clicking the appropriate link. See Ethernet Connection on page 82 for basic information about IP addresses and subnetting. Figure 38.
DHCP radio buttons The DHCP On radio button directs the switcher to ignore any entered IP addresses and to obtain its IP address from a Dynamic Host Configuration Protocol (DHCP) server (if the network is DHCP capable). The DHCP Off radio button turns DHCP off. Contact the local system administrator to determine if DHCP is appropriate. IP Address field The IP Address field contains the IP address of the connected switcher. This value is encoded in the flash memory of the switcher.
Date/Time Settings fields The Date/Time Settings fields (see figure 39) provide a location for viewing and setting the time functions. Figure 39. Date/Time Settings Fields To sync the switcher clock to the connected PC, simply click the Local Date/Time button and then click the Submit button. NOTE: Use of the Local Date/Time button has no effect on the Zone and Daylight Savings functions. For more complete control of the date and time settings, change the settings as follows: 1.
Passwords Page Access the Passwords page (see figure 40) by clicking the Passwords link on the System Settings page. Figure 40. Passwords Page NOTE: If the switcher is password protected, fields on this page can be edited only by personnel logged in as administrators. The fields on the Passwords page are for entering and verifying administrator and user passwords. Passwords are case sensitive and are limited to 12 upper-case and lower-case alphanumeric characters.
Email Settings Page Access the Email Settings page (see figure 41) by clicking the Email Settings link on the System Settings page. The Email Settings page has fields for setting up the e-mail notification capabilities of the switcher. For the e-mail settings and for each row of the e-mail notification settings, click the Edit button to make the fields available for editing. The button changes to Save. After editing the associated settings with, click the Save button. Figure 41.
Setting up SMTP authorization If desired, set the FOX Matrix Switcher to require SMTP authorization before accepting any e-mail as follows: 1. Click Edit. The button changes to Save. 2. Check the SMTP Authorization Required check box, located below the Domain Name field. This enables the User Name and Password fields below the check box. 3. Enter a user name and a password in the User Name and Password fields.
SNMP Settings Page NOTES: • Simple Network Management Protocol (SNMP) is an internet-standard protocol for IT personnel to manage devices on an IP network. It is not the intent of this guide to define SNMP further than this and this section is intended for users who are familiar with SNMP protocol. • The matrix switcher can report alarm events via an SNMP trap, providing simple integration with network management systems (NMS).
SNMP General Settings fields To edit the SNMP General Settings fields, ensure that the SNMP Enabled checkbox is selected (SNMP is disabled by default). Click the Submit button to save all changes or the Cancel button to abandon changes. SNMP Community Name fields — The two names are similar to passwords, granting public, read-only [SNMP (rd)] and private, read-write access [SNMP (wrt)] to the NMS. The default names are public and private.
Firmware Upgrade Page The Firmware Upgrade (see figure 43) page provides another way to replace the firmware that is coded on the control board of the switcher without taking the switcher out of service. Access the page by clicking the Firmware Upgrade link on the System Settings page. Figure 43. Firmware Upgrade Page Update the switcher firmware as follows: NOTE: The Firmware Upgrade page is only for replacing the firmware that controls all switcher operation.
5. Click the Firmware Upgrade link (see figure 44 on the previous page). 6. Click the Browse button. A Choose File to Upload dialog box appears. 7. Navigate to the folder where you saved the firmware upgrade file. Select the file. ATTENTION: The firmware file must have an .s19 extension. Other file types can cause the switcher to stop functioning. NOTES: • When downloaded from the Extron website, the firmware is placed in a subfolder of: • Windows 7 or Windows 8: C:\Program Files (x86)\Extron\Firmware.
Upload your own files as follows: NOTE: The HTML language reserves certain characters for specific functions (see Special Characters on page 35). 1. Click the Browse button. 2. Browse through your system and select the desired file or files. NOTE: If you want one of the pages that you create and upload to be the default startup page, name that file “index.html”. 3. Click the Upload File button. The file or files that you selected appear in the list.
The page consists of a matrix of input (rows) and output (columns) buttons of two colors: • The amber buttons indicate ties. • The gray buttons indicate no ties. TIP: If you lose track of the input and output associated with a specific button, let the mouse pointer rest over the button for a moment. As shown on figure 46, on the previous page, a field pops up that identifies the input and output numbers for that button. Creating or deleting a tie Make or break a tie as follows: 1.
Maintenance and Modifications This section covers corrective maintenance and modifying the FOX matrix switchers, including: • Mounting the Switcher • Battery and Power Precautions • Removing and Installing an I/O Board or Blank Panel • Removing and Installing a Power Supply Module • Removing and Installing a Fan Module ATTENTION: Installation and service must be performed by authorized personnel only.
Mounting Instructions 1. Insert the unit into the rack, aligning the mounting bracket holes with those in the rack. 2. Secure the switcher to the rack using the supplied bolts. Battery and Power Precautions The matrix switcher is provided with a permanently installed (factory-soldered in place) lithium battery. The battery maintains the real time clock in the event of power failure or extended storage periods and does not affect the normal operation of the switcher.
As shown in figure 47, each I/O board is identified by the input and output numbers supported by the board position, which are printed on the side of each fan module (1 - 16, 17 - 32, and so on). The transceiver modules on fiber optic I/O boards are identified as A through P.
Removing an I/O Board or Blank Panel Remove an I/O board or blank panel as follows: 1. For an I/O board, disconnect any connected cables. 2. Rotate the left and right knurled knobs to completely loosen the screws. 3. Gently pull on the screws to loosen the board or panel from the backplane. 4. Slide the board or panel out of the chassis (see figure 48) and place it on an anti-static surface or in an anti-static container.
Removing and Installing a Power Supply Module The power supply modules are identical. Each power supply module has a 2-color LED that indicates the status of the power supply outputs. If the LED is lit green, the power supply is operating normally. If the LED is lit red, the supply has failed and should be replaced at the earliest opportunity. NOTE: The power supply modules are hot-swappable. Any power supply can be removed without powering down the switcher.
Installing a Power Supply Module NOTE: The power supply modules are hot-swappable. You do not need to power down the switcher to install a power supply. Install a power supply module as follows: 1. Orient the power supply module to be installed with the LED to the right. 2. Align the flanges on the power supply module with the left and right power supply guides (see figure 49, on the previous page). 3. Gently slide the power supply module into the enclosure until the power supply meets resistance. 4.
Removing and Installing a Fan Module The FOX Matrix 320x has four fan modules and the FOX Matrix 14400 has two fan modules. The fan modules for each model are identical. If a fan fails, it should be replaced at the earliest opportunity. Removing a Fan Module Remove a fan module as follows: NOTE: The fans modules are hot-swappable. Either fan can be removed or installed without powering down the switcher. 1.
Installing a Fan Module 1. Orient the fan to be installed so that the printing on the back of the panel is rightside up. 2. Align the flanges on the fan with the top and bottom fan guides (see figure 50, on the previous page). 3. Gently slide the fan into the enclosure until the fan meets resistance. 4. Gently seat the fan in the backplane. 5. Use a screwdriver to tighten the top and bottom screws to secure the fan in place. 6. Secure the row identification plate to the fan.
Ethernet Connection This section provides a high level discussion of the Ethernet connection to the switcher and a primer on the subject of subnetting. Topics that are covered, include: • Ethernet Link • Subnetting — A Primer Ethernet Link The rear panel Ethernet connector on the FOX matrix switcher can be connected to an Ethernet LAN or WAN. This connection makes SIS control of the switcher possible using a computer connected to the same LAN.
Pinging to Determine the Extron IP Address The ping utility is available at the Command prompt. Ping tests the Ethernet interface between the computer and the FOX matrix switcher. Ping can also be used to determine the actual numeric IP address from an alias and to determine the web address. Ping the switcher as follows: 1. On the Windows task bar, click on Start > Run. 2. At the Open prompt, type command. 3. Click the OK button. 4. At the Command prompt, type ping {IP address} and then press .
Configuring the Switcher for Network Use via the ARP Command The ARP (address resolution protocol) command tells your computer to associate the MAC (media access control) address of the FOX matrix switcher with the assigned IP address. You must then use the ping utility to access the controller, at which point the IP address of the controller is reconfigured. Use ARP to configure the IP address as follows: 1. Obtain a valid IP address for the FOX matrix switcher from your network administrator. 2.
6. After verifying that the IP address change was successful, enter and issue the arp –d command at the Command prompt. For example: arp –d 10.13.197.7 removes 10.13.197.7 from the ARP table or arp –d* removes all static IP addresses from the ARP table. Connecting as a Telnet Client The Microsoft Telnet utility is available from the Command prompt. Telnet allows you to input SIS commands to the FOX matrix switcher from the PC via the Ethernet link and the LAN.
Telnet Tips It is not the intention of this guide to detail all of the operations and functionality of Telnet; however, some basic level of understanding is necessary for operating the FOX matrix switcher via Telnet. Open Connect to the FOX matrix switcher using the Open command. Once you are connected to the switcher, you can enter the SIS commands the same as you would if you were using the RS-232 or RS-422 link. Connect to the FOX matrix switcher as follows: 1.
You can turn off local echo by typing unset local_echo and then pressing at the Telnet prompt. If you are connected to the FOX matrix switcher and need to access the Telnet prompt to turn local echo off, type the Escape character (+<]>). Set carriage return-line feed Unless commanded otherwise, Telnet transmits a line feed character only (no carriage return) to the connected switcher when you press the key. This is the correct setting for SIS communication with the switcher.
IP Addresses and Octets Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields, properly called “octets,” separated by dots (periods) (see figure 55). Each octet can be numbered from 000 through 255. Leading zeroes, up to three digits total per octet, are optional. Values of 256 and above are invalid. Typical IP Address: 192.168.254.254 Octets Figure 55.
Extron Warranty Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase.
