Specifications

Summit WM Technical Reference Guide, Software Version 5.3 151
78 Cannot find session tracking
tag (token)%d. The Captive
portal or MAC-based
authentication request may
already have been processed.
Authentication token for
Captive portal received for user
that is no longer listed as
pending authentication. User
will be redirected to internal
captive portal if authentication
hasn't indeed changed.
If problem persists, contact
Technical Support to
investigate.
79 Could not find the session
information (token information)
for session tracking tag
(token)%d. Will not be able to
process Captive portal
authentication request.
Authentication token for
Captive portal received for user
that is no longer listed as
pending authentication. User
will be redirected to internal
captive portal if authentication
hasn't indeed changed
resetting condition.
If problem persists, contact
Technical Support to
investigate.
80 Could not find session tracking
tag (token) by MAC address.
Will not be able to process
Captive portal authentication
request.
Authentication token for
Captive portal received for user
that is no longer listed as
pending authentication. User
will be redirected to internal
captive portal if authentication
hasn't indeed changed
resetting condition.
If problem persists, contact
Technical Support to
investigate.
81 Received invalid session
tracking tag (token) from
Apache server. Token cannot
be zero. Will not be able to
process Captive portal
authentication request.
Authentication token for
Captive portal received for user
that is no longer listed as
pending authentication. User
will be redirected to internal
captive portal if authentication
hasn't indeed changed
resetting condition.
If problem persists, contact
Technical Support to
investigate.
82 Invalid message Id%d received
from Radius Client.
Authentication request for the
session will fail.
Authentication response is not
processed. User will re-attempt
and situation shall clear itself.
If problem persists, contact
Technical Support to
investigate.
83 The user (with session tracking
tag%d) cannot authenticate as
the message to the Radius
Server has timed out. Please
check if configuration
(especially Radius Server IP
Address) is correct.
Possible problem with
configuration or availability of
Radius Server.
If problem persists, contact
Technical Support to
investigate.
84 A message has been sent to
the Apache Server indicating
that the authentication
message for session%d to the
Radius Server has timed out.
Notification to user. None
85 The user with session tracking
tag%d cannot authenticate due
to an internal error in the
component (Radius Client)
which communicates with the
Radius Server.
Possible problem with
configuration or availability of
Radius Server.
Validate Configuration of
RadiusServer. Verify
Reachability of RadiusServer
utilizing the RadiusTest feature
in GlobalSettings. If problem
persists contact Technical
Support to investigate.
Table 36: SECURITY_MANAGER (4) logs and events (Continued)
Log ID Log Message Comment Action