Installation Guide

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Network load at the time of trouble (if known)
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The device history (for example, if you have returned the device before, or if this is a recurring
problem)
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Any related RMA (Return Material Authorization) numbers
Subscribing to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
1 Go to www.extremenetworks.com/support/service-notification-form.
2 Complete the form with your information (all fields are required).
3 Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4 Click Submit.
Documentation and Training
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation
www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/
White papers, data sheets, case studies,
and other product resources
https://www.extremenetworks.com/resources/
Open Source Declarations
Some software files have been licensed under certain open source licenses. More information is
available at: www.extremenetworks.com/support/policies/open-source-declaration/.
Training
Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For more information, visit www.extremenetworks.com/education/.
Preface
VX 9000 Virtualized Controller 6