Managing Faults on Virtual Services Platform 7200 Series and 8000 Series Version 5.1.2

Chapter 4: Key Health Indicators using
ACLI
The Key Health Indicators (KHI) feature of the switch provides a subset of health information that
allows for quick assessment of the overall operational state of the device.
Note:
The KHI feature is not intended to provide a comprehensive debugging solution. Instead, KHI
identifies key information that could lead Avaya support personnel towards discovery of a
specific failure. After the technician assesses the KHI information, further debugging is required
to determine the specific reason for the fault.
Avaya recommends that you capture KHI information during normal operations to provide a baseline
for Avaya support personnel when detecting fault situations.
Displaying KHI performance information
Use the following commands to display information about the performance of the Key Health
Indicator feature.
Procedure
1. Log on to the switch to enter User EXEC mode.
2. Display buffer performance and utilization statistics for KHI:
show khi performance buffer-pool [{slot[-slot][,...]}]
3. Show current utilization, 5-minute average utilization, and 5-minute high water mark with
date and time of event:
show khi performance cpu [{slot[-slot][,...]}]
4. Display memory performance and utilization statistics for KHI on the specified slot or all
slots:
show khi performance memory [{slot[-slot][,...]}]
5. Display process performance and utilization statistics for KHI on the specified slot or all slots:
show khi performance process [{slot[-slot][,...]}]
6. Display thread performance and utilization statistics for KHI on the specified slot or all slots:
January 2017 Managing Faults on Avaya VSP 7200 Series and 8000 Series 14
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