Managing Faults on Avaya Virtual Services Platform 7200 Series and 8000 Series Version 4.2.1

Chapter 5: Key Health Indicators using
EDM
The Key Health Indicators (KHI) feature of the switch provides a subset of health information that
allows for quick assessment of the overall operational state of the device.
Note:
The KHI feature is not intended to provide a comprehensive debugging solution. Instead, KHI
identifies key information that could lead Avaya support personnel towards discovery of a
specific failure. After the technician assesses the KHI information, further debugging is required
to determine the specific reason for the fault.
Avaya recommends that you capture KHI information during normal operations to provide a baseline
for Avaya support personnel when detecting fault situations.
Clearing KHI statistics
About this task
Clear KHI statistics.
Procedure
1. In the Device Physical View tab, select the Device.
2. In the navigation tree, expand the following folders: Configuration > Edit.
3. Click Chassis.
4. Click the CPP Stats Control tab.
5. Select the statistics you want to clear.
6. Click Apply.
CPP Stats Control field descriptions
Use the data in the following table to use the CPP Stats Control tab.
June 2015 Managing Faults on Avaya VSP 7200 Series and 8000 Series 33
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