Troubleshooting Guide
Table Of Contents
- Contents
- Chapter 1: Introduction
- Chapter 2: Safety messages
- Chapter 3: New in this document
- Chapter 4: Data collection required for Technical Support cases
- Chapter 5: Troubleshooting planning fundamentals
- Chapter 6: Troubleshooting fundamentals
- Chapter 7: Troubleshooting tool fundamentals
- Chapter 8: Log and trap fundamentals
- Chapter 9: Log configuration using ACLI
- Configuring a UNIX system log and syslog host
- Configuring secure forwarding
- Installing root certificate for syslog client
- Configuring logging
- Configuring the remote host address for log transfer
- Configuring system logging to external storage
- Configuring system message control
- Extending system message control
- Viewing logs
- Configuring ACLI logging
- Chapter 10: Log configuration using EDM
- Chapter 11: SNMP trap configuration using ACLI
- Chapter 12: SNMP trap configuration using EDM
- Chapter 13: Traps reference
- Chapter 14: Hardware troubleshooting
- Chapter 15: Software troubleshooting
- Chapter 16: Software troubleshooting tool configuration using ACLI
- Using ACLI for troubleshooting
- Using software record dumps
- Using trace to diagnose problems
- Using trace to diagnose IPv6 problems
- Viewing and deleting debug files
- Configuring port mirroring
- Configuring global mirroring actions with an ACL
- Configuring ACE actions to mirror
- Clearing ARP information for an interface
- Flushing routing, MAC, and ARP tables for an interface
- Pinging an IP device
- Running a traceroute test
- Showing SNMP logs
- Using trace to examine IS-IS control packets
- Viewing the metric type of IS-IS route in TLVs – detailed
- Viewing the metric type of IS-IS route in TLVs – summarized
- Chapter 17: Software troubleshooting tool configuration using EDM
- Chapter 18: Layer 1 troubleshooting
- Chapter 19: Operations and Management
- CFM fundamentals
- CFM configuration using ACLI
- Autogenerated CFM
- Configuring explicit mode CFM
- Displaying SPBM nodal configuration
- Configuring simplified CFM SPBM
- Triggering a loopback test (LBM)
- Triggering linktrace (LTM)
- Triggering a Layer 2 ping
- Triggering a Layer 2 traceroute
- Triggering a Layer 2 tracetree
- Triggering a Layer 2 tracemroute
- Using trace CFM to diagnose problems
- Using trace SPBM to diagnose problems
- CFM configuration using EDM
- Autogenerated CFM
- Configuring explicit CFM
- Configuring Layer 2 ping
- Initiating a Layer 2 traceroute
- Viewing Layer 2 traceroute results
- Configuring Layer 2 IP ping
- Viewing Layer 2 IP Ping results
- Configuring Layer 2 IP traceroute
- Viewing Layer 2 IP traceroute results
- Triggering a loopback test
- Triggering linktrace
- Viewing linktrace results
- Configuring Layer 2 tracetree
- Viewing Layer 2 tracetree results
- Configuring Layer 2 trace multicast route on a VLAN
- Configuring Layer 2 tracemroute on a VRF
- Viewing Layer 2 trace multicast route results
- CFM configuration example
- Chapter 20: Upper layer troubleshooting
- Troubleshooting SNMP
- Troubleshooting DHCP
- Troubleshooting DHCP Relay
- Troubleshooting client connection to the DHCP server
- Troubleshooting IPv6 DHCP Relay
- IPv6 DHCP Relay switch side troubleshooting
- IPv6 DHCP Relay server side troubleshooting
- IPv6 DHCP Relay client side troubleshooting
- Enabling trace messages for IPv6 DHCP Relay
- Troubleshooting IPv6 VRRP
- VRRP transitions
- Enabling trace messages for IPv6 VRRP troubleshooting
- Risks associated with enabling trace messages
- VRRP with higher priority running as backup
- Downgrading or upgrading from releases that support different key sizes
- Troubleshooting IPv6 connectivity loss
- Troubleshooting TACACS+
- Troubleshooting RSMLT
- Chapter 21: Unicast routing troubleshooting
- Chapter 22: Multicast troubleshooting
- Chapter 23: Multicast routing troubleshooting using ACLI
- Viewing IGMP interface information
- Viewing multicast group trace information for IGMP snoop
- Viewing IGMP group information
- Showing the hardware resource usage
- Using PIM debugging commands
- Determining the protocol configured on the added VLAN
- Determining the data stream learned with IP Multicast over Fabric Connect on the VLAN
- Displaying the SPBM multicast database
- Troubleshooting IP Multicast over Fabric Connect for Layer 2 VSNs
- Troubleshooting IP Multicast over Fabric Connect for Layer 3 VSNs
- Troubleshooting IP Multicast over Fabric Connect for IP Shortcuts
- Defining the IS-IS trace flag for IP multicast
- Chapter 24: Multicast routing troubleshooting using EDM
- Viewing IGMP interface information
- Viewing IGMP snoop trace information
- Viewing IGMP group information
- Viewing multicast group sources
- Viewing multicast routes by egress VLAN
- Enabling multicast routing process statistics
- Determining the data stream learned when IP Multicast over Fabric Connect is configured on the VLAN
- Showing the SPBM multicast database
- Chapter 25: Transparent Port UNI feature troubleshooting using ACLI
- Chapter 26: Troubleshooting MACsec
- Chapter 27: Troubleshooting MACsec using EDM
- Chapter 28: Troubleshooting Fabric Attach
- Troubleshooting Fabric Attach using the ACLI
- Troubleshooting Fabric Attach using the EDM
- Fabric Attach troubleshooting example
VSP-4850GTS> show cfm spbm
========================================================================
Cfm Spbm
========================================================================
LEVEL ADMIN MEP ID MAC
------------------------------------------------------------------------
4 enable 1 00:00:00:00:00:00
Variable definitions
Use the data in the following table to use cfm spbm command.
Variable Value
enable Enables CFM for SPBM VLANs.
level<0–7> Sets the maintenance level for MEP and MIP.
mepid<1–8191> Specifies the MEP ID for all SPBM VLANs.
Triggering a loopback test (LBM)
Use this procedure to trigger a loopback test.
The LBM packet is often compared to ping. An MEP transmits the loopback message to an
intermediate or endpoint within a domain for the purpose of fault verification. This can be used to
check the ability of the network to forward different sized frames.
Before you begin
• You must have a MEP that is associated with a B-VLAN.
Procedure
Trigger the loopback test:
loopback WORD<0–22> WORD<0–22> <1–8191> <0x00:0x00:0x00:0x00:0x00:0x00>
[burst-count <1–200>] [data-tlv-size <0–400>] [frame-size <64–1500>]
[interframe-interval <msecs>] [priority <0–7>] [source-mode <nodal|
noVlanMac|smltVirtual>] [testfill-pattern <all-zero|all-zero-crc|pseudo-
random-bit-sequence|pseudo-random-bit-sequence-crc>] [time-out <1–10>]
Example
VSP-4850GTS# loopback md1 4001 13 00:14:0D:A2:B3:DF burst-count 10
priority 3 time-out 5
Result of LBM from mep: md1.4002.13 to MAC address: 00:14:0D:A2:B3:DF :
Sequence number of the first LBM is 10575
The total number of LBMs sent out is 10
The number of LBRs received is 10
The number of LBRs lost is 0
The percentage of LBMs lost is 0.00%
The RTT Min is 764 microsecs, Max is 800 microsecs, Average is 783.00 microsecs
The RTTDV min is 3 microsecs, Max is 23 microsecs, Average is 9.11 microsecs
The Standard Deviation of RTT is 11.53 microsecs
Operations and Management
January 2017 Troubleshooting 168
Comments on this document? infodev@avaya.com










