Specifications

Extreme Networks Wireless Management Suite Reference Guide 99
13 Click Ye s to confirm the deletion of the file, or click No to cancel the file deletion and revert back to
the Firmware tab.
Diagnostics
The Diagnostics feature assists users in troubleshooting potential problems impacting WLANs, access
points and mobile units client devices. The diagnostics feature allows you to review and compare
throughput and performance statistics intelligently and help determine the load balance of device
radios and WLAN configurations.
To diagnose and troubleshoot issues impacting the WMS managed wireless network:
1 Select the My Network main menu item.
2 Select Diagnostics.
The Diagnostics Area tab displays by default, with checkbox options for troubleshooting WLANs,
access points and MUs. For more information, refer to:
● Troubleshooting WLANs on page 99
● Troubleshooting Access Points(AP35XX) on page 104
● Troubleshooting Adopted Access Points on page 108
● Troubleshooting Mobile Units on page 112
Troubleshooting WLANs
Troubleshooting WLANs entails selecting a controller (or group) of controllers from amongst those
managed by WMS, selecting one or more WLANs from amongst those supported by the selected
controller and assessing its throughout and performance.
To troubleshoot WMS managed WLANs:
1 Select the My Network main menu item.
2 Select Diagnostics.