Extreme Networks® Wireless Management Suite Reference Guide Extreme Networks, Inc. 3585 Monroe Street Santa Clara, California 95051 (888) 257-3000 (408) 579-2800 http://www.extremenetworks.
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Table of Contents Chapter 1: About This Guide ..................................................................................................................... 7 Introduction..............................................................................................................................................................7 Additional Documentation.......................................................................................................................................
Table of Contents Controls ..........................................................................................................................................................53 Layout .............................................................................................................................................................55 View Controls.................................................................................................................................................
Table of Contents SNMP Profiles ..............................................................................................................................................153 Network Monitoring ............................................................................................................................................157 Alarm Policies......................................................................................................................................................
Table of Contents 6 Extreme Networks Wireless Management Suite Reference Guide
1 About This Guide Introduction This guide provides information about using the Extreme Networks® Wireless Management Suite (WMS). NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Additional Documentation ● Summit® WMScanner User Guide - WMScanner is a software package that enables you to layout, model, and measure 802.11an, and 802.11bgn networks.
About This Guide Notational Conventions The following additional notational conventions are used in this document: ● ● ● ● 8 Italics are used to highlight the following: ● Chapters and sections in this and related documents ● Dialog box, window and screen names ● Drop-down list and list box names ● Check box and radio button names ● Icons on a screen. GUI text is used to highlight the following: ● Screen names ● Menu items ● Button names on a screen.
2 Overview The Extreme Networks Wireless Management Suite (WMS) is an intuitive, browser-based, network management solution for management, troubleshooting and monitoring. RF heat maps display system performance. Users can manage hundreds of sites (and thousands of devices), view the status and location of wireless infrastructure devices and clients, search for specific pieces of equipment, troubleshoot network issues, generate reports and export raw data.
Overview Features and Functionality WMS is positioned as Extreme Networks Enterprise WLAN network management and RF analysis tool, offering the most desirable feature set previously available only across multiple (individually licensed) applications.
NOTE When Summit WMScanner is installed to your PC, you can use Summit WMScanner for 14 days without a license. Once expired, Summit WMScanner can only be activated again with a valid license. For assistance, go to https://esupport.extremenetworks.com. Once a WMS defined device has been placed in a Summit WMScanner drawing, device attributes can be modified using the Summit WMScanner interface.
Overview For more information, see “Security Management” on page 141. For more information on using WIPS, refer the WIPS Users Guide, available at http://support.symbol.com/support/product/manuals.do. My Network Locate the My Network menu in the upper, left-hand side of the WMS display to review the sites currently available to WMS. Each site can be expanded to review the controllers, access points and associated radios comprising the site.
Network Views Network View provides a visual representation of the network infrastructure devices, mobile devices and logical connections between devices. Network View includes a search function for finding network and mobile devices and obtaining status for each device in a WMS supported wireless network. A Network View map is automatically generated by WMS based on the devices found in the WMS Network Discovery process. For more information, see “Network View” on page 52.
Overview For more information, see “Reports” on page 68. Configuration The Configuration module provides the ability to configure supported Extreme Networks infrastructure devices. The feature also enables you to take corrective action if changes have occurred that could negatively impact a device’s configuration. SNMP is the protocol used for communication between WMS and a target device. Configurations can be backed up (archived) and restored to relevant devices as needed.
My Groups A group is a set of devices managed collectively within WMS. These groups can be viewed and managed collectively from the My Groups menu. Groups can be heterogeneous or homogeneous. Heterogeneous groups contain devices of different device types, whereas homogeneous groups contain devices of the same device type. A wizard configuration approach as been included for creating and editing groups. The wizard significantly reduces the time needed to administer multiple groups.
Overview Controllers and access points can exist on different floors or sites regardless of location. Additionally, a wizard configuration approach as been included for various functionalities within Administration page (User Management, Site Management and Network Discovery). This will help users associate specific sites to users and help users associate SNMP profiles to sites.
Device Management Use the Device Management facility to select devices and manage them directly through WMS. The Device Management screen displays the name and IP address of the device, as well as the WMS managed site each device was detected in. An indicator displays defining whether the device is to be managed by WMS or if no device management is planned by WMS. For more information, see “Device Management” on page 136.
Overview selected events for that device. This information can also be weighed (for significance) against the total number of devices associated. The Faults tab includes a graphical breakdown of event severity and category. For more information, see “Alarm Policies” on page 158. Notification Templates Notification Templates enable the creation of Email and SNMP trap policies that can be assigned to a site. A single policy can be used across multiple sites and for multiple events.
screen is central to good WMS housekeeping, as it represents a means of analyzing file management transactions from one location. For more information, see “Job Status” on page 173. Database Management The WMS Database Management facility manages the WMS database. WMS uses a database to archive and manage sites, users and configurations. Additionally, create a database backup image file that can restore the WMS server configuration to its current state.
Overview Upgradable Software WMS supports software upgrades without data loss. The WMS installer archives WMS data and populates it within the WMS installation. If the upgrade encounters an error scenario, it can revert back to its original state without loosing data. The WMS installer does not support a downgrade. An upgrade must be on the same system where the legacy version was detected. System Configuration WMS now enables you to define how sites are displayed within the site tree as they are added.
Notification Templates An administrator can view, add, modify, delete, and define Email and SNMP notification templates. When an error occurs on a WMS managed device, the information is submitted to an administrator through a WMS defined Email address. WMS uses notification templates to convey this information. Additionally, SNMP traps can be forwarded to upstream network management systems on any event reported in the WMS console.
Overview 22 Extreme Networks Wireless Management Suite Reference Guide
3 Installing and Licensing Summit WMS Summit WMS Installation Summit WMS is based on Java technology to provide runtime compatibility on different architectures. Summit WMS is designed for the Windows 2003 Server environment exclusively, attempting to install Summit WMS on a different operating platform renders the installation inoperable.
Installing and Licensing Summit WMS ● Ensure you have Web connectivity (during the actual installation). Extreme Networks recommends using Mozilla FireFox (version2.5.x) with Summit WMS and Internet Explorer (version 6 or higher) with Summit WMScanner. ● When accepting the terms of the License Agreement, you are agreeing to install and use not only Summit WMS, but each application installed and invoked by the Summit WMS installer and application.
3 Accept the Terms of the License Agreement. Click Next >. The WMS Destination Folder screen displays. The default installation directory is C:\SummitWM\WMS folder. To change the installation folder, click Change... 4 Click Next > once the destination of the Summit WMS installation files has been determined. The Ready to Install the Program screen displays.
Installing and Licensing Summit WMS 5 Click the Install button to begin the Summit WMS installation. An Installing WMS screen displays with status bar where the progress of the Summit WMS installation can be observed. During the installation, only the Cancel button is available. Only select this option if you want to terminate the installation and start it again from the beginning later. Once Summit WMS is successfully installed, an InstallShield Wizard Complete screen displays.
6 Click Finish to complete installation and close the InstallShield Wizard. NOTE The login screen does not immediately display upon completion of the Summit WMS installation. 7 To launch Summit WMS once successfully installed in a Windows 2003 Server environment: a Select Start > Programs > Summit WM > WMS from the Windows 2003 Server. NOTE The Summit WMS Server must be running on the Windows 2003 system before the Summit WMS client application can be successfully opened.
Installing and Licensing Summit WMS d Select either Standard or Secure (in the lower right-hand side of the login screen) to define whether the Summit WMS session is over a HTTP or HTTPS connection. NOTE Select Standard to use a HTTP connection with Summit WMS or select Secure to use an HTTPS connection. Secure HyperText Transfer Protocol (HTTPS) is similar to HTTP. The difference is that it uses TCP Port 443 by default.
To remove Summit WMS using the installation wizard: 1 Select Start > Programs > Summit WM > WMS > Uninstall WMS. 2 Click Yes to proceed with the Summit WMS removal. The uninstall wizard begins removing Summit WMS from the Windows 2003 server system. You have the option of clicking Cancel to stop the removal of Summit WMS. If you cancel the removal of Summit WMS (once the removal process has begun), the installation could be unstable.
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4 Planning Your Network Deployment Extreme Networks recommends any company planning to deploy a wireless network simulate their deployment plans prior to deploying the installation. WMScanner provides users with powerful and industry leading site survey tools for optimizing network deployment. Summit WMScanner enables you to design, model, and measure 802.11a, 802.11b, and 802.11g networks. Building facilities and campus environments can be quickly modeled using menus that guide you step-by-step.
Planning Your Network Deployment 1 Login to Summit WMS with the credentials of an administrative user. 2 Refer to the My Network menu in the upper left-hand side of the Summit WMS console and select a site. If no sites have been created thus far, Summit WMS still displays a NOC (default) site that can be used to install Summit WMScanner. 3 Select a site and right-click on it to display a My Network submenu. 4 Select the Download SummitWMScanner option.
Exporting Site Information from Summit WMScanner into Summit WMS Once Summit WMScanner is correctly installed site information can be saved and moved between the Summit WMS and Summit WMScanner applications. CAUTION Summit WMScanner drawings exported to Summit WMS can use a maximum of 8 unique partition types. If duplicate partition types are used in the same Summit WMScanner design, some wall information will be discarded when the design is exported to Summit WMS.
Planning Your Network Deployment Windows 2.3 Server, and the User Credentials field provides the administrative credentials required to access and import site information. 4 Provide the following information Summit WMScanner uses to access and login to Summit WMS: IP Address Provide the IP address of the Summit WMS 2003 Server. This is the destination Summit WMScanner will use to interoperate with Summit WMS. Port Number The Port Number is set automatically based on whether HTTP or HTTPS is selected.
Importing Summit WMS Data into Summit WMScanner Use Summit WMScanner to import Summit WMS site information into the Summit WMScanner application. Once imported, information can be shared between both applications as specific configuration activities dictate the use of one of the two applications. To import Summit WMS site information into Summit WMScanner: 1 Select the Import From WMS option from within the Summit WMScanner File drop-down menu.
Planning Your Network Deployment Windows 2003 Server, and the User Credentials field provides the administrative credentials required to access and import site information. IP Address Provide the IP address of the Summit WMS 2003 Server. This is the destination Summit WMScanner will use to interoperate with Summit WMS. Port Number The Port Number is set automatically based on whether HTTP or HTTPS is selected. For HTTP, the Port Number is 9090. For HTTPS, the Port Number is 8443.
5 My Network Configuration This chapter describes the main menu items displaying horizontally within the WMS My Network node.
My Network Configuration Move your cursor over a device to display a pop-up menu of device attributes. Highlight devices as needed within specific sites to review the device’s IP address, MAC address, model type, planned designation, parent controller or access point and operational mode. Of particular interest within this pop-up is whether the device was planned for deployment within the WMS managed network and whether the device was discovered by the WMS discovery function.
GUI to Device (http) GUI to Device (https) Open a site, choose a device and select the GUI to Device (http) option to connect to this device using HTTP. Once connected, the device’s login screen displays prompting for the correct user name and password before the device applet displays. Open a site, choose a device and select the GUI to Device (https) option to connect to this device using HTTPS.
My Network Configuration A WMS deployment is supported by sites comprised of controllers and access points whose network address, status and compliance information can be listed within the WMS DeviceList. A controller or access point device link can be selected within the DeviceList to launch a device specific Dashboard to help determine whether the controller or access point ‘s current load on the network. For more information, see “DeviceList” on page 49.
5 Refer to the following all site data appearing within the Dashboard’s top main display field. Device Status Displays device event information in pie-chart format for all the sites supported by this licensed version of WMS. Configuration Compliance Displays compliance information for all sites. Compliance is achieved by detecting configuration changes and alerting WMS about changes from the last saved configuration. A controller has two types of default configurations: a Saved Config and Running Config.
My Network Configuration The top five radios table displays the following: Radio Name Lists the displayed radio’s assigned name. This name was determined by the radio’s description in the controller or AP. Radio MAC Displays each listed radio’s factory provided MAC address. Radio Type Lists the radio band this top five radio is supporting AP NIC MAC Displays the AP’s NIC factory provided MAC address. AP IP Address Displays the AP’s IP Address.
Site Specific Dashboard Site specific Dashboards are useful when performance and event information needs to be quickly assessed for a specific WMS managed site and the devices and radios comprising it. To display a Dashboard specific to an individual site: 1 Select the My Network main menu item. 2 Expand the AllSites node in order to display and select a supported site. 3 Select Summary tab (if not already displayed). 4 Select the Dashboard tab.
My Network Configuration MU Report Lists the number of MUs associated to WMS managed radio devices and the radio band they are supporting. This data is displayed over an hourly timeline for this site. 6 Refer to the bottom of the half of the Dashboard to review the top five radios and clients reporting maximum throughout within this site. The top five radios table displays the following throughout information for this site: Radio Name Lists the displayed radio’s assigned name.
Device Name Displays the name of the device where the radio is located. For instance, a radio may be located in AP3510-1. Device Specific Dashboards Unlike the all sites and site specific Dashboards, an individual device Dashboard can be displayed to report data specific to the selected device. NOTE Once a device’s specific Dashboard is displayed, other device specific Dashboard options (MU Clients, WLANs, Radios etc.) are available depending on the device model type selected from the Dashboard.
My Network Configuration The following device specific Dashboard information supports a controller, and is representative of the WM3400, WM3600 and WM3700 models supported by WMS: A controller displays higher level device information such as the amount of free space available to the controller’s flash, nvram, system and RAM resources. Port information also displays for data transmitted, received and dropped over each of the controller interfaces listed.
Refer to the following MU Client information to assess the attributes of the device’s client associations: Name Displays the name of the connected client by either its assigned name (if one has been provided) or MAC address. The name displays is the form of a link that can be selected to graphically display the MU’s bitspeed, signal strength, throughout and retries. Select specific clients as required to when device associations and performance need to be scrutinized.
My Network Configuration 4 Select the WLANs tab. Refer to the following information to assess the attributes of the device’s connected controller or access point WLANs: Name WLAN names display is the form of a link that can be selected to graphically display the WLAN’s bitspeed, signal strength and throughput. Select specific WLANs as required to assess performance over the last several hours.
If the device expanded and selected from a site houses a single radio, then only the supporting information for that single radio displays. If the device is dual radio model, the attributes of both radios displays. If the device is a three radio AP-7131N model access point, then up to three radios could display. Refer to the following to assess the attributes of the selected device’s radio(s): Radio Name Lists the radio’s assigned name.
My Network Configuration The above example displays the DeviceList for all the sites within this one large WMS deployment. There are ten separate sites whose controllers and access points comprise this list. If just a single site or floor were to be selected, there may just be a few controllers or access points, as that would most likely be sufficient to service the client needs of just that single site or floor.
Compliance Status Displays compliance information for the controller or access point. A controller has two types of default configurations: a Saved Config and Running Config. The Saved Config resides in a controller persistent file within the controller’s file system.The controller runs with the Saved Config after a restart. The Running Config resides in controller memory. The Running Config is equal to the Saved Config just after a restart.
My Network Configuration Network View Network View provides a visual representation of the network infrastructure devices, mobile devices and logical connections between devices. Network View includes a search function for finding network and mobile devices and obtaining status for each device in a WMS supported wireless network. A Network View map is automatically generated by WMS based on the devices found in the WMS Network Discovery process.
Controls Network View has 3 different drop-down menu options under Controls. The selected option is displayed in either a concentric or hierarchal view depending on the layout option selected. The controls can either display AllSites (which can render a very busy Network View for large deployments) or just an individual site as selected from the My Network display. Site View Displays devices in the perspective of their current physical site and floor deployments.
My Network Configuration NOTE WMS does not display exact physical device locations on a floor and only displays a logical view of Mesh connections. NOTE The data displayed in the Details field is not historical and only maps to the values as queried by WMS during the last polling. Mesh Visualization Events As events occur within an WMS managed Mesh visualization, they can be tracked from within the My Networks > Faults > Events screen.
NOTE When a trap has been generated by a Mesh visualization event, the trap will also be listed in respect to the event that triggered it. For more information on the WMS Events facility and the implication of various event uses and sources, see “Events” on page 66. Layout The Network View Layout field supports numerous layout options under the main Concentric Radial and Hierarchal layout categories.
My Network Configuration Concentric Radial When selected as a main layout option, floors, sites and devices populate the Network View cencentrically (just from the site or floor down). The concentric view allows the display to be manipulated based on the following menu options: Default - Devices are connected to their deployed floor using straight lines and with arrows. Directed Arrows - Devices are connected to their deployed floor using straight lines and arrows.
Sibling Spread Select sibling spread to expand (include) device associations for all radios deployed within supported sites. You may want to use this with an individual site, as opposed to AllSites, to reduce the complexity of the view. Interleave nodes Enables or disables node interleaving. This option is disabled until the Sibling Spread option is selected.
My Network Configuration The display above shows a Network Depth setting of 1.0 (with AllSites). No device associations display. 3 Select the Draw Graph button to redraw the Network View display back to its original view if devices, sites or floors have been moved around. 4 Select the Refresh button to conduct a full reload of the Network View back to its original display before the view was manually changed or manipulated by the Network View tool set.
The target device displays within the Network View with the selected Network Depth. Refer to the Details field to review what is currently highlighted in the Network map. RF View Use RF View to define how devices and coverage area maps display. Additionally, use RF View to show MUs in a site map in respect to their associated device radios.
My Network Configuration NOTE When saving floor information (populated with devices) from Summit WMScanner to WMS, it may take several minutes for WMS to display the devices once the floor is available within WMS. To view RF & Site as overlays: 1 Select the My Network main menu item. 2 Select RF View. 3 Select RF & Site Views. A screen displays allowing you to set how devices are displayed within their coverage area.
Move your cursor over a device to display the device’s name, model, MAC address and power. Use this information to discern whether an AP radio is optimally placed in respect to the MUs it supports. The following is a coverage map based on device channel. This is helpful to discern the operational channels supported by existing device deployments. This information can be used in combination to RSSI coverage maps to optimally place components in respect to both channel and radio performance.
My Network Configuration the primary channel of the AP is 6 and the extension channel of the AP is 10, then the channel name is listed as 6(10). 5 Click the Show button to display the RF coverage map. 6 Click Close to exit the screen. Showing MUs Display associated MUs on a site map to assess areas of good radio coverage versus congestion and determine whether MUs are optimally placed in respect to their associated radios and other MUs in their vicinity.
The selected radio displays a red circle on the upper left-hand side of the displayed MU icon. Repeat this process with other radios within the site to differentiate them within the site map. These radios potentially provide service for detected MUs. NOTE Device icons displayed using RF View display the color of the most severe status rather than the last alarm against the device. If a user triggers an event to generate a Critical alarm, RF View displays red for Critical.
My Network Configuration Faults The Faults feature provides alerting and event monitoring by displaying network event summaries and alerts (as dashboard views) to identify faulty devices. Reports can be optionally generated based on different event alert criteria. The Faults screen is partitioned into two tabs supporting the following: ● Alarms on page 64 ● Events on page 66 Alarms and events are graphically displayed by both severity and category.
2 Refer to the following within the Alarms tab to review critical alarm conditions: Status Displays the status of each alarm. Assess the criticality of the alarm in the following order of significance: Critical - Red Major - Orange Minor - Yellow Warning - Blue Category Displays the alarm category for each alarm event listed. Source Describes the device where the alarm originated. IP Address Displays the IP address of the source device reporting the alarm event to WMS.
My Network Configuration Provide comments (if necessary) describing the potential course of action you plan to take with this particular alarm. A progress bar display the number of characters both used and remaining in the comment field. Click OK to own this alarm (this will be reflected on the Alarms tab) or click Cancel to revert the alarm to its previous state.
1 Select Faults from within the My Networks menu item. 2 Select Events. 3 Refer to the following within the Events tab to review events as well as their supporting message, source and timestamp: Status Displays the status of each network event. Assess each event in the following order of significance: Critical - Red Major - Orange Minor - Yellow Warning - Blue Clear - Green Info - White Category Displays the category for each alarm event listed.
My Network Configuration 5 Optionally select the Refresh button to re-populate the events list with new events that may have occurred since the list was last populated. Reports WMS contains a list of pre-defined reports, relevant to the device models supported. When a user selects devices, a list of applicable pre-defined reports is available to the user for that device family.
Review the report options available for each support WMS device model listed to discern whether you would like to display a graph of a particular performance metric or save a report. NOTE Multiple reports can be selected at once using the control and shift keys. 4 Within the Date Selection: field, define whether you would like reports compiled daily (default setting 12am to 12 pm) or whether report information should be calculated in respect to a specific Start Date and End Date.
My Network Configuration You have the option of selecting a report polling period and displaying a value for the report option selected within Pre-Defined tab. The selected reporting period appears as an orange dot, with the time stamp and value calculated by WMS for that option displayed in orange boxes. Use the cursor slider bar at the bottom of the graph to navigate to specific time periods as needed to better assess the time trends of the selected report.
The Opening downloaded_csv_file.csv screen displays for the target report. 4 Determine whether you would like to open the exported report now, or save the report to disk (default setting). You can optionally select one of the two checkbox options, then select Do this automatically for files like this from now on to export all subsequent reports (of the same type) in the same manner. 5 Click OK when completed with the report save operation.
My Network Configuration 4 Review the following for this report: Title Lists the performance attribute being reported. The title contains the element being captured within the report and the selected device model it represents. Name Displays the device model the report supports. Essid Displays the ESSID of the device reporting its data to WMS for historical trending. Variable Name Defines the MIB attribute WMS uses to collect event information for the target device.
5 If an attribute requires additional review before determining whether to collect it, click the Details link within the Description column. The Configuration Attribute Description screen displays a detailed explanation of the MIB attribute. 6 Once you have selected the attributes you wish to add to the WMS archive (of available device MIB attributes), click the Collect Data button. 7 Click Cancel to terminate the data collection process and return to the Configuration Attributes screen.
My Network Configuration ● Templates on page 80 ● Backup Restore on page 87 Compliance Compliance is achieved by detecting device configuration changes and alerting the WMS about the configuration deviation from the last WMS saved configuration. NOTE Device compliance checks can be conducted on multiple devices simultaneously, instead of just a single device at a time A controller has two default configurations: A Saved Config and Running Config.
Refer to the following to discern whether a listed device configuration is compliant with its expected configuration or in conflict: Device Displays the name assigned to the device. WMS periodically polls to check whether the device is compliant. This interval is internal to WMS and cannot be modified. IP Address Displays the IP address of each listed device. Site Displays the name of the WMS managed site within which a target device resides.
My Network Configuration Device Name Displays the name of the device subject to the compliance verification. IP Address Displays the IP address of the selected device. Configuration Field The main field within the View Device Configuration screen displays the configuration last recorded by WMS. This is the configuration used to assess compliance or conflict versus the next WMS polled configuration. 4 Click Close to exit the screen and return to the Compliance tab.
5 Click Yes to begin the compliance assessment. The Compliance screen’s Status column changes to reflect an “In Progress” state, as the device’s compliance is in the process of being re-calculated. Once the compliance assessment is complete, review the device’s configuration or resolve configuration conflicts as required using the additional facilities within the Compliance tab. 6 Click No to cancel the compliance assessment and revert back to the Compliance tab.
My Network Configuration differences. Determine whether the noted differences require immediate resolution, if so, see “Resolving a Non Compliant Device Configuration” on page 78. 4 Click Close to exit the screen and revert back to the Compliance tab. Resolving a Non Compliant Device Configuration WMS can accept or reject the changes detected on a device. If a device is in a non-compliant state, select the Resolve button.
. 4 Select Yes to reset compliance information. 5 Select No to cancel the operation and return to the Compliance tab. Viewing Device Compliance Details WMS allows you to view the details of device’s last saved compliance check. Use this information to assess how this device was determined to be in the status state displayed within the compliance tab. To review compliance check details: 1 Select the Configuration tab from within the My Networks menu item.
My Network Configuration Device Name Displays the name of the device subject to the compliance verification. IP Address Displays the IP address of the selected device. Last Checked Provides a time stamp detailing the time WMS conducted its last compliance check. Status Displays the same device status (as a reminder) originally displayed within the Compliance tab’s status column.
3 Refer to the following to assess whether a new template requires creation, an existing template requires preview to determine its relevance or potential modification or whether the template is ready to install on the appropriate model device. Model Defines the supported Extreme Networks infrastructure device(s) for which this device template applies. Name Displays the name assigned to the template upon its creation.
My Network Configuration wlan 2 enable wlan 2 ssid wlan2 To create a template: 1 Select a device for which you would like to create a configuration template. 2 Select the Configuration tab from within the My Networks menu item. 3 Select Templates. 4 Click the Create button. The Create Configuration Template from Device screen displays. 5 Provide the following to complete the creation of the template for a target device model: Device Name Provide a name for the device providing the configuration template.
config template must add both WLANs (the existing one and the new one). This is because the Altitude 3510 replaces the existing WLAN config with whatever is specified in the config file and not just treats it as incremental. 8 Periodically refer to the Status field to assess whether the any problems have been encountered in the creation of the template. 9 Click Continue to proceed with the template creation using the settings provided thus far.
My Network Configuration To modify an existing configuration template: 1 Select the Configuration tab from within the My Networks menu item. 2 Select Templates. 3 Choose a template whose variance configuration attributes require modification. 4 Click the Edit link displayed within the Variants? column of this configuration template The Edit Configuration Template screen displays. The IP address and MAC address are fixed and cannot be modified.
7 Click OK to save the updated template and return to the Templates tab. 8 Click Cancel to revert back to the Templates tab without saving the changes to the template. 9 If needed, modify a variant template (a template containing variables) by selecting Edit at the bottom of the Templates tab. Refer to the Templates tab to assess whether individual templates contains variants that can be modified in addition to the template content itself. NOTE You cannot apply a variance file with an empty attribute.
My Network Configuration Installing a Template To install a configuration template: 1 Select a device on which you want to apply a template. 2 Select the Configuration tab from within the My Networks menu item. 3 Select Templates. 4 Select a template from amongst those listed. 5 Click the Install button. The Confirm Configuration Template Install screen displays containing the template name and description provided when the template was created.
modifications are made to support radio traffic. Keeping these current and removing outdated configurations is a central WMS administrative function. To permanently delete a template: 1 Select a device for which you want delete a template. 2 Select the Configuration tab from within the My Networks menu item. 3 Select Templates. 4 Select a template from amongst those listed. 5 Click the Delete button.
My Network Configuration 3 Review the following backup file attributes to assess their use in backup and restore operations: Name Lists the name of each backup file listed. Device Displays the device type of the device providing the backup configuration. IP Address Displays the IP address of the device providing the configuration of the backup file Time Created Provides a time stamp of the time the backup configuration file was created.
3 Review the following backup file configuration information displayed within the View Device Backup screen: Backup Name Displays the name of this backup file. The IP address of the device providing the configuration file used in the backup also displays. Review the contents of the backup file to ensure it is what is intended for archive. Description Provides a brief explanation of the file’s purpose and the device model the backup supports.
My Network Configuration 2 Provide a Backup Name relevant to configuration file. 3 Either schedule the backup to start immediately (the Start the backups now option is selected by default) or select the Start the backups at this time checkbox and use the provided calender to define the day and hour of the backup. 4 Click OK to commence the backup either immediately or on the scheduled time.
Restoring a Configuration The WMS Backup/Restore feature allows you to restore an existing backup configuration file to the device originally submitting the configuration into WMS. This may become necessary when portions of a device’s current configuration render its performance less than optimal. Compare a device’s current configuration to its backup as needed to assess when restorations are needed.
My Network Configuration 3 Ensure the Backup Name and Description are correct since this configuration file is going to replace the one on the device that originally supplied the file as a backup. The IP Address field validates the device IP address that originally supplied the configuration file. This is the only device to receive the file restoration. 4 Click Yes to commence the restoration of the configuration file.
creation to capture useful updates since the last backup or whether a device’s configuration requires restoration from a backup. To compare configurations: 1 Select a configuration backup file from amongst those displayed within the Backup/Restore tab. 2 Select Compare. The Compare Backup to Device screen displays whether the backup file matches the device’s current configuration. The backup is matched against the device originally providing the configuration file to WMS for use as a backup.
My Network Configuration The Confirm Deleting Backup screen displays the Backup Name and Description of the file. The IP Address represents the address of the device originally supplying this configuration to WMS as a backup. Lastly, the Time Created value defines the date the configuration was originally supplied to WMS as a backup file for this device. Use this value to help assess whether the file is obsolete.
To install an available firmware image on a selected WMS supported device: 1 Select the My Network main menu item. 2 Select Firmware.
My Network Configuration Filename (full path) Select the Browse button and navigate to the location of the target firmware image to be ported into WMS. Description Provide a description of the firmware image to help distinguish it from others with similar attributes or supporting the same model family. This is the name that appears the main firmware screen with each available firmware image. Supported Model Select the checkbox of the device in which the selected firmware image supports.
8 Select the Start the installation at this time checkbox and refer to the calender and drop-down menu to define the month, day and hour to commence the firmware installation. Click OK to proceed. When the firmware is successfully submitted to the target device, a message window will pop up. Click "OK" to acknowledge. NOTE A Partial Firmware Install screen could display stating that only the listed devices will receive the firmware image and those devices defined as incompatible will not.
My Network Configuration While the firmware image update is in progress, an In Progress link displays within the firmware screen’s Jobs column. Select the link as required to view the progress of a firmware image update. This link is no longer available once the firmware installation is complete. 11 When an installation completes, a Firmware Install screen displays a message describing the MAC address and device impacted by the installation.
13 Click Yes to confirm the deletion of the file, or click No to cancel the file deletion and revert back to the Firmware tab. Diagnostics The Diagnostics feature assists users in troubleshooting potential problems impacting WLANs, access points and mobile units client devices. The diagnostics feature allows you to review and compare throughput and performance statistics intelligently and help determine the load balance of device radios and WLAN configurations.
My Network Configuration 3 Select the Troubleshoot Wireless LAN checkbox. 4 Select a controller (or more than one controller) to use as a locator for the specific WLAN you would like to troubleshoot. Each controller displays its network IP address, factory assigned MAC address, model number and the WMS assigned site where it resides. The selected controller supplies WMS with WLAN data once the controller can locate the WLAN within the WMS managed network.
6 Refer to the following to review the attributes of the selected controller, its available WLANs, CPU usage, access point associations and number of adopted MUs. Use the scroll bar to the right of the screen to navigate down to the information displayed below. Details Displays the name, model, description, WMS assigned location as well as device and network address information for the selected controller.
My Network Configuration WLANs Displays each WLAN available to the reporting controller. Each WLAN displays by name, ESSID its enabled/disabled state and collection time when data was last reported to WMS. Select the checkbox option to the left of a WLAN (or group of WLANs) to display a set of WLAN performance details specific to that WLAN. This step is where the performance troubleshooting of specific WLANs can best be assessed. CPU Usage Displays controller CPU consumption values over the time.
8 Refer to the following to review the attributes of the selected controller, its available WLANs, CPU usage, access point associations and number of adopted MUs. Each selected controller displays its own separate controller Details, WLANs, CPU Usage, Port Association and Number of Adopted MUs. Use the scroll bar to the right of the screen to navigate to all the available data available within the screen.
My Network Configuration SNR (Signal/Noise Displays the noise level (in dB format) for the WLAN. Do periods with increased noise levels coincide with periods of increased data traffic within the WLAN? ratio) Throughput Displays the throughput (in bps format) for each selected WLAN. Use this information to assess whether traffic within this WLAN should be decreased to improve performance.
by WMS. For information on device management, see “Device Management” on page 136. For more information on network discovery, see “Network Discovery” on page 145. 5 Click Next to continue or provide search criteria to locate an AP35XX access point not initially discovered by WMS. 6 Refer to the following to review the attributes of the selected AP35XX access point. Use the scroll bar to the right of the screen to navigate down to the information displayed below.
My Network Configuration RF Utilization Displays an approximate (cumulative) utilization of each access point radio. This data calculated as throughput divided by average bit speed. Select a point in the graph directly above one of the listed trend periods to display the radio name, its utilization and a time stamp of when the value was computed by WMS. Number of MUs Adopted Displays each access point radio’s number of associated MUs over the timeline listed at the bottom of the screen.
SNR Displays the level of “noise” (interference) detected within this radio’s coverage area. Select a point in the graph directly above one of the listed trend periods to display the radio name, its SNR and a time stamp of when the value was computed by WMS. Bit Speed Displays the Average Bit Speed (in bps format) detected within this radio’s WMS managed network by each hosted access point radio.
My Network Configuration Troubleshooting Adopted Access Points Adopted AP4610 and AP4620 access point performance data can be inquired at the device level, for specific radios or for the MUs they are currently supporting. To troubleshoot WMS managed 46XX model access points: 1 Select the My Network main menu item. 2 Select Diagnostics. 3 Select the Troubleshoot Adopted Access Points checkbox.
A screen displays with device identification and network address data for the selected controller(s), each controller’s located 46XX series access points, as well as CPU Usage, Port Association and Number of MUs associated. Use the navigation bar on the right-hand side of the screen to scroll down to graphs representing CPU Usage, Port Association and Number of MUs associated. 6 Select an adopted access point that you would like to troubleshoot and click the Next button.
My Network Configuration A details screen displays for the selected adopted access point. 7 Refer to the following to review the attributes of the selected access point. Use the scroll bar to the right of the screen to navigate down to the information displayed below. Access Point Details Displays the name, IP address, MAC address and model of the adopted access point(s).
Number of MUs Adopted Displays each adopted access point radio’s number of associated MUs over the timeline listed at the bottom of the screen. Select a point in the graph directly above one of the listed trend periods to display the radio name, its adopted MU count and a time stamp of when the value was computed by WMS. 8 Select a radio checkbox from those available (for the selected access point) and click Next to display a set of performance information specific to the selected radio.
My Network Configuration Bit Speed Displays the Average Bit Speed (in bps format) detected within this radio’s WMS managed network by each hosted adopted access point radio. Select a point in the graph directly above one of the listed trend periods to display the radio name, its bit speed and a time stamp of when the value was computed by WMS. Rf Utilization Displays an approximate (cumulative) utilization for the selected radio. This data calculated as throughput divided by average bit speed.
4 Select a MU or group of MUs from amongst those listed and click the Next button to display Mobile Unit details, site deployment information, network address data and performance information specific to the selected MU(s).
My Network Configuration 5 Click the Next button to display a radio details and performance information for the MUs associated access point radio. This information is similar to the data available to access point themselves. For more information on the details specific to WMS supported access points, see “Troubleshooting Access Points(AP35XX)” on page 104 and “Troubleshooting Mobile Units” on page 112.
6 My Groups A group is a set of devices monitored and managed together within WMS. Groups can be heterogeneous or homogeneous. Heterogeneous groups contain different device types, whereas homogeneous groups contain devices of the same device type. for a My Groups overview, see “About WMS Groups” on page 116. The configurable menu bar items displaying horizontally within My Groups is the same as My Network except that Network View and RF View are disabled/grayed out.
My Groups About WMS Groups Grouping allows portions of an enterprise segment to be viewed according to criteria appropriate for different management tasks. Further, grouping devices helps simplify complex management tasks by allowing otherwise repetitive tasks to be applied to device groups as opposed to one device at a time. Groups are always virtual in nature. Groups maintain only device references and not real device instances. The life cycle of a device is not determined by the groups they belong to.
Adding a Group To add a group, set the criteria used to sort and group devices based on the shared attributes you define. Add Static and Dynamic groups as needed, System groups (pre-defined default groups) cannot be added. To add a group: 1 Select the Add button from within the My Groups field. 2 Provide a Group Name (up to 32 characters long) representative of the group you intend to create once the search criteria has been set and used to locate devices. This is a required value.
My Groups Firmware Version Uses supported versions of device firmware as search criteria for group membership. Site Name Restricts the search for devices to the site name provided. System Name Uses the user-friendly name assigned to devices when added or revised within WMS as group search criteria. 6 Use the Equals drop-down menu to refine how each selected Search Criteria is used in the identification of devices for group membership.
9 Use the Select checkboxes to select the devices you would like to include in the group from the total devices found by WMS in the device search. 10 Use the Select All option to include all located devices within the group. Selecting Deselect All negates their inclusion in the group. 11 Click the Save button to add the selected members to this group. Depending on the selected group type (Static or Dynamic), the new group is added to the appropriate group within the My Groups menu.
My Groups Editing an Existing Group Modify a group’s current membership or search criteria as needed to refine the group’s relevance to your requirements. To edit the properties of an existing group: 1 Select an existing group from within the Static Group column. 2 Select Edit. The Edit Group screen displays with the search criteria used to define the group and its current members. 3 Select Members to display the Search Results field used to assess the attributes of devices currently in this group.
Those devices meeting the modified search criteria display as well as their status. Each search criteria is displayed regardless of whether it was selected for use in the search. 11 Use the Select checkboxes to select the devices you would like to include in the modified group. 12 Use the Select All option to include all located devices within the group. Selecting Deselect All negates their inclusion in the group. 13 Select Save to add the selected members to this revised group.
My Groups The deleted group is no longer listed within the My Group menu.
7 WMS Administration This chapter describes the WMS Administration menu where the following configuration activities can be performed: ● User Management on page 123 ● Site Management on page 127 ● Device Management on page 136 ● Security Management on page 141 ● Network Discovery on page 145 ● Network Monitoring on page 157 ● Alarm Policies on page 158 ● Notification Templates on page 160 ● Configuration Templates on page 166 ● Firmware Images on page 170 ● Job Status on page 173 ●
WMS Administration WMS has the ability to associate a user to a particular site. In such cases, it’s possible a user has access to a site with associated APs but no controller. In such cases, the user can only view the access points. They do not have access to the controller and consequently cannot perform configuration or firmware operations. 1 Select User Management from the Administration menu. When the screen loads, it displays a complete list of existing user accounts for WMS.
1 Click the Add button within the User Management screen. 2 Enter the following within the Add User screen to define the new user: Username Displays the user name assigned to this user when created. The name should reflect their identity or intended function when using WMS for the site. This is a required value. Password Defines the password the new user is required to access and use WMS with the admin or guest assigned permissions.
WMS Administration 3 Modify the following as required for the existing user: Username Displays the user name assigned to this user when created. This name cannot be modified using the edit function. Role If needed, modify the role assigned to the user. Options include: Admin - user has complete read/write access within WMS. Guest - user has read-only access within WMS. Modify Password Select the Enable link to display the values required to update this user’s password.
1 Highlight an existing user and select Delete (within the User Management screen). 2 Click Yes within the Delete User screen to confirm the removal of the user. The default admin and support users cannot be removed with this function. Site Management Sites in WMS can be managed from the Site Management screen. The WMS administrator can add, modify, delete and define site information from this screen.
WMS Administration Status Assess a site’s status in the following order of significance: Critical - Red Major - Orange Minor - Yellow Warning - Blue Clear - Green Info - White Unknown - Grey. A site goes to an unknown status when it is not able to talk to a relay server. Description Displays the user provided description of the site when created or last modified. FTP Relay Servers Displays the name of the associated FTP Server. TFTP Relay Servers Displays the name of the associated TFTP Server.
Name Provide a name for the site. This is a required value. The maximum number of characters permissible is 32. Description Enter a brief description for the site. The maximum number of characters permissible is 32. Address Provide a brief description of the site’s physical address and location. Admin Name Provide a name for the site’s administrator. 3 Select Next > to define Relay Server information for this new site.
WMS Administration 6 Optionally set an Email Template and SNMP Trap Forward. Email Template Use the drop-down menu to select a destination Email templates for forwarding alarms and events. SNMP Trap Forward Use the drop-down menu to select the SNMP management server destination for forwarding reported SNMP trap violations. 7 Click Finish to save the site’s configuration. 8 Selecting Cancel disregards your changes to the site.
3 Modify the following Site Information to edit the selected site: Name Displays the name assigned for the site. This parameter cannot be modified. If wishing to create a site with a new name, see “Adding a new Site” on page 128. Description If necessary, modify the description of the site. The maximum number of characters permissible is 32. Address Modifies the brief description of the site’s physical address and location. Admin Name Provide a name for the site’s administrator.
WMS Administration Select Next > to update the site template configuration or select < Back to change site information in the previous screen. 6 Optionally set revise the Email Template and SNMP Trap Forward. FTP Server Use the drop-down menu to potentially change the destination Email templates used for forwarding alarms and events. TFTP Server Use the drop-down menu to optionally update the SNMP management server destination for forwarding reported SNMP trap violations.
CAUTION Those devices associated to a deleted site are moved into a site defined as “Unknown Site.” Retrieve these devices as needed for use in different sites. 3 Click Yes to delete the site or click No to cancel the deletion and revert back to the Sites tab. 4 Click OK when completed with the export operation. 5 Selecting Cancel disregards the export operation and reverts back to the Sites tab.
WMS Administration Type Defines the FTP or TFTP server used to firmware provisioning and configuration management. Description Displays the user provided description of the Relay Server. Device Accessible Displays the IP address of the Relay Server accessible from the infrastructure. IP WMS Accessible IP Displays the IP address of the Relay Server accessible from the WMS Server. Sites Supported Displays the number of sites using the particular Relay Server.
Device accessible IP Provide an IP address of a Relay Server accessible from the infrastructure. This is a required value. WMS accessible IP Provide an IP address of the Relay Server accessed from the WMS Server. This is a required value. User name Enter the user name needed to update the Relay Server used by WMS. Password Enter the password required to update the Relay Server used by WMS. 4 Click OK to save the relay server’s configuration. 5 Selecting Cancel disregards your changes.
WMS Administration User name Enter the user name needed to update the Relay Server used by WMS. Password Enter the password required to update the Relay Server used by WMS. 5 Click OK to save your modifications. 6 Selecting Cancel disregards your changes. Deleting a Relay Server An existing Relay Server can be removed from the list of those available to WMS. To remove (delete) an existing Relay Server: 1 Highlight (select) an existing Relay Server. 2 Select Delete to remove the existing relay server.
Managed Displays Yes if the device is managed by WMS, or No if the device is still to be tracked from the Device Management facility but not be administered as a planned device. Planned Displays Yes if the device is planned (added) to a site (displays No otherwise). Associated Sites Lists the sites each device is associated with. Refer to the Move Devices tab as required to change the site a specific device is deployed in.
WMS Administration Refer to the Managed column. Selected (managed) devices display an indication of Yes, letting the WMS administrator know these devices should have their attributes collected and maintained by WMS. Those devices selected and defined as Unmanaged display an indication of No within the Managed column. NOTE You cannot define some devices as Managed and others as Unmanaged within a single operation.
CAUTION Remember, once deleted, a device must be rediscovered by WMS before it can be managed again. Moving Devices Use the Move Devices tab to move devices as you interpret necessary amongst those existing sites supported by WMS. When you move a device to a different site you are using WMS to redeploy the target device within a different physical radio coverage area as defined when the site was originally created.
WMS Administration NOTE When you move a device to a different site, the expectation is that this device is being physically deployed in a different radio coverage area supported by an existing site and populated by WMS managed infrastructure. 5 If necessary, use the Select All button to select and move all of the devices listed. Selecting the Deselect All option deletes their selection. 6 Click the Move button. The device is moved from its existing site to the designated site.
3 Select the checkbox of the device (or devices) whose planned state requires update. 4 Select the Plan or Unplan button as needed to change the state of select devices. 5 If necessary, use the Select All button to select and plan all of the devices listed. Selecting the Deselect All option deletes their selection. Once the changes to a device’s planned state are applied they are reflected within the Planned column of each tab within the Device Management facility.
WMS Administration The screen displays the attributes of the WIPS Servers that can be used by WMS. 2 Refer to the following to review the attributes of the available WIPS Servers Server Name Displays the user-friendly name of the WIPS Server defined when the server was added. IP Address Displays the IP Address of the WIPS server defined when it was added. Console Port The console port is the port WMS uses to connect the WIPS console to the WIPS server.
2 Provide the following WIPS Server Information to define the server’s configuration: Server Name Provide a user-friendly name for the WIPS Server. This is a required value. IP Address Enter the IP Address of the WIPS Server. This is a required value. Console Port Define the port the WIPS Server uses to connect to the WMS Server. This is a required value. Description Provide a user-friendly description of the server to better describe its configuration or use with WMS.
WMS Administration 3 Modify the following WIPS Server Information (if necessary) to adjust the server’s configuration to be viable as a WMS resource: Server Name Change the user-friendly name of the WIPS Server. This is a required value. IP Address Update the IP Address of the WIPS Server. This is a required value. Console Port If necessary, change the port WMS uses to connect the WIPS console to the WIPS server.
To delete a WIPS server: 1 Select an existing server from amongst those displayed within the WIPS Server Configuration screen. 2 Click the Delete button. 3 Click Yes to permanently remove the server from amongst those available. 4 Click No to cancel the deletion and return to the WIPS Server Configuration screen. Network Discovery The Discovery module now supports scheduled discovery.
WMS Administration 2 Refer to the following to assess if an existing IP range can be used in its current configuration, requires modification or a new range requires creation. Start the discovery process as needed to discern the location of a networked device or all the devices listed simultaneously. Select Use the Select checkboxes to add listed devices to a discovery operation. Name Lists the name assigned to the network when added.
2 Click the Start button. If you selected multiple devices or used the Select All option, the detection process will commence for one device at a time as listed from top to bottom within the IP Range tab. Refer to the Status column (within the IP Range tab) to assess the completion of the device detection process. The Status column will update to “Completed” when the device detection process has completed.
WMS Administration 1 Click Add from within the IP Range tab. 2 Provide the following Discovery Range Information as required: Range Name Defines the name for this range. This is a required value. IP Wildcard Sets the IP range to search within. You can use a wild card (such as “*”) to specify variable IP addresses. This is a required value. SNMP Access Profile Select a SNMP profile from the drop-down menu. The “default” profile is used by default. Enable Ping Enables the ICMP ping feature.
Status Polling Enables /disables the polling feature for devices. When enabled, WMS automatically polls for device network status. Poll Device Every Select the interval to perform device status polling. The default value is 2 hours. Status Polling Enables/disables the polling feature. When enabled, WMS automatically polls for network status. Poll Access Point every Select the interval to perform polling. The default value is 2 hours.
WMS Administration 3 Update the following Discovery Range Information as required: Range Name Lists the name for this range as originally assigned. This is a not an editable value. IP Wildcard Sets the IP range to search within. You can use a wild card (such as “*”) to specify variable IP addresses. This is a required value. SNMP Access Profiles Optionally set a different SNMP profile from the drop-down menu. The “default” profile is used by default. Enable Ping Enables the ICMP ping feature.
Status Polling Enables /disables the polling feature for devices. When enabled, WMS automatically polls for device network status. Poll Device every If needed, change the interval to perform device status polling. The default value is 2 hours. Status Polling Enables/disables the polling feature. When enabled, WMS automatically polls for network status. Poll Access Point every If needed, change the interval to perform polling. The default value is 2 hours.
WMS Administration Scheduling a Discovery A WMS administrator can optionally schedule network discovery over a defined interval for each available range. Once an IP Range has been defined and scheduled, it can be optionally enabled and invoked at the scheduled time. To schedule an IP range: 1 Select a range from amongst those displayed within the IP Range tab. 2 Click the Schedule button. The selected IP Range displays within the Range Names field.
SNMP Profiles Before you can discover devices, you must define search criteria for the sites you want to discover devices for. WMS uses SNMP to discover devices. WMS supports both SNMP v2C and v3 when discovering devices. You can create SNMP profiles with different community strings. 1 Select Network Discovery from the Administration menu. 2 Select the SNMP Profile tab.
WMS Administration To add a new SNMP profile: 1 Click the Add button from within the SNMP Profile tab. 2 Provide the following Profile, Discovery and Provisioning settings to define the profile: Profile Name Provide a name for the SNMP profile descriptive of its intended function. This is a required value. Version Define the SNMP version (either v2 or v3) from the drop-down menu. Version v2c is selected by default.
User Name Sets the SNMP v3 user name used when connecting to devices using SNMP. This is a required value. Security Level Set the SNMP v3 security level for this SNMP profile. Select from Neither, Auth Only, or Auth and Privacy. When Neither is selected, no security is used. When Auth Only is selected, the user needs to define an authentication protocol and password. If Auth and Privacy is selected, the user needs to define a privacy protocol and password.
WMS Administration Version Define the SNMP version (either v2 or v3) from the drop-down menu. Version v2c is selected by default. Port Set the SNMP Port used as a User Datagram Protocol (UDP) port for SNMP communications. This is a required value. Timeout (Seconds) Set the time out value (in seconds) after which SNMP will make the next attempt to connect to a device for both discovery and firmware (provisioning) updates. The valid range is between 5 to 600 seconds. The default value is 5 seconds.
To delete a SNMP profile: 1 Select an existing profile from amongst those available within the SNMP Profiles tab. 2 Click the Delete button. A Delete confirmation screen displays. 3 Click Yes. The selected SNMP profile is removed from the list. Network Monitoring Use the Network Monitoring screen to monitor devices within sites managed by WMS. The Network Monitoring uses a SNMP browser interface to manage the individual properties of devices.
WMS Administration 3 Change the polling interval (if necessary) for the devices listed by clicking the Polling Frequency column. This displays a drop-down menu containing a set of fixed polling intervals. Select the a polling interval from this list.
1 Select Alarm Policies from within the Administration main menu item. 2 Select a supported device from Filter drop down menu. Selecting a device filters the events and alarms listed to just those impacting that model family managed by this version of WMS. NOTE Events can be filtered “system wide” (for each supported WMS device) as opposed to just filtered a single device at a time.
WMS Administration Severity Displays the Critical, Major, Minor, Warning or Info designation associated with this listed trap. Optionally select the category from the screen to display a dropdown menu used to change the category if a re-classification is required. Email Any trap with a true designation has the trap violation data sent to the Email template recipient you have created in WMS. Change the designation to false to keep this information resident to WMS and prohibit it from going out via Email.
● Adding a SNMP Profile on page 153 ● Editing an SNMP Profile on page 155 ● Deleting a SNMP Profile on page 156 Adding an Email Notification Template To create a new Email notification template: 1 Click the Add button (within the Email Configuration tab). 2 Add the following data to complete the addition of the Email notification template: Email Notification Template Provide a name for the Email notification template. This is a required value, and could perhaps be complimentary with the subject.
WMS Administration Editing an Email Notification Template Update the properties of existing Email templates as needed when its properties are no longer completely relevant to its original purpose. To edit an exiting Email notification template: 1 Select an existing template from amongst those displayed within the Email Configuration tab. 2 Click the Edit button (within the Email Configuration tab).
1 Select an obsolete email notification template from amongst those displayed within the Email Configuration tab. 2 Click the Delete button. A confirmation prompt displays verifying if you want to delete this email template. 3 Click Yes to delete the template under the terms stated or click No to cancel the deletion and revert back to the Email Notification tab. SNMP Trap Forwarding SNMP management server destinations are required to forward reported SNMP trap violations within WMS.
WMS Administration ● Adding a SNMP Trap Forward Notification Template on page 164 ● Editing a SNMP Trap Forward Notification Template on page 164 ● Deleting a SNMP Trap Forward Notification Template on page 165 Adding a SNMP Trap Forward Notification Template Create a new SNMP Trap Forward Notification template as needed. To create a template: 1 Select the SNMP Trap Forward tab and click the Add button.
. 3 Modify the following as needed to edit the selected template: SNMP Version Select the radio button of the SNMP version (either 1 or 2) sending the trap to the defined destination. This value can be modified. SNMP Trap Forward Name This name cannot be modified. Destination IP address If necessary, modify the destination IP address, for receiving the traps sent by WMS agent. Destination Port If necessary, modify the destination port value for receiving traps.
WMS Administration Configuration Templates Refer to the Configuration Templates screen to modify or delete configuration templates originally created within the My Network menu. A template is a configuration file that can be applied to a specific device model. The template has placeholders for providing variable values for either a full or partial device configurations. The placeholders follow a syntax convention defined by WMS.
Type Defines whether the listed template is a partial or complete full configuration template. They can be differentiated as follows: Full Configuration Template - Contains all required configuration information for the device. If applied to a device, the device would obtain the entire configuration needed for normal operation. Partial Configuration Template - Contains only a subset of the complete configuration.
WMS Administration 4 Modify information as needed within the file. NOTE Variable files are unique and may have different settings that can be adjusted by the user. The variables subject to modification are frequently specific to the function of each file. 5 Click OK to save updates to the template. Click Cancel to disregard the updates and return to the Configuration Templates screen.
Supported Models Defines the supported Extreme Networks infrastructure device for which this device template applies. Template Name Displays the name assigned to the template upon its creation. Description Displays the description assigned to the template when originally created in WMS. 7 Define whether the template is a partial or total configuration using the radio boxes provided. ● If you select Partial, the template is stored as a partial configuration.
WMS Administration Deleting a Configuration Template Unlike the Templates tab within the My Networks menu, the Configuration Templates screen within the Administration menu provides a mechanism for removing templates considered either obsolete or containing values no longer relevant to the template’s supported device. To delete a configuration template: 1 Select a configuration template. The selected template is highlighted in blue. 2 Click Delete to permanently remove the selected template.
Name Defines the name of the firmware file. The file name listed is typically a userfriendly abbreviation of the actual file name. This file was made available to WMS when the file was originally imported. Description Lists a brief description of the firmware file. Model Supported Displays the names of the model supported by the listed firmware version. The listed firmware image can only updated on this model.
WMS Administration Deleting a Firmware Image Determine whether an existing firmware image represents one that should be imported to supported devices or is obsolete and can be deleted. Once removed, the image is no longer available to WMS and must be re-imported. To remove an existing firmware image: 1 Highlight (select) an existing firmware image. 2 Select Delete to remove the existing firmware image. 3 Select Yes to permanently remove.
Supported Model) Select the appropriate checkbox to list the device this firmware image is compatible with. The defined models are listed within the Firmware Provisioning screen’s Model(s) Supported column. Version Ensure the correct version is specified for the target firmware file, as correct versioning may help determine models to exclude from using this file. Compatible Versions List any known compatible firmware versions.
WMS Administration Type Displays the type of firmware or config job (files) created on for each job ID. Started Displays the time when a particular job is scheduled to start. The start was defined when the user originally created the job. Ended Displays the time when a particular job completed. Status Displays the status of each job ID listed. Possible states include: Successful - The execution of this job was performed as planned from beginning to end.
Database Management Refer to the Database Management screen to manage the WMS database. WMS uses a database to archive and manage sites, users and configurations. Additionally, create a database backup image file that can restore the WMS server configuration. Creating a backup image is a recommended practice to periodically ensure WMS maintained device assets and data can be returned to their original state (at the time the backup is made).
WMS Administration The following information displays within the Database Information backup tab: Backup File Name Displays the name of the backup file. This file was updated the last time a restoration was conducted. Size (KB) Displays the size (in KB) of each available file. Creation Date/ Time Lists the creation time and date for each backup file listed. 2 Highlight a backup file and click the Backup Now button to imitate the backup operation.
CAUTION When restoring the WMS database, all users are logged off and the process will be shut down and then brought back up. When the backup is completed a Completed Successfully screen displays. The Backup tab updates to reflect the successful operation. Database Restoration A WMS database restoration restores device data, software and policies to a state identical to the time a backup file was created. Changes made since then (except for other backup files) are discarded.
WMS Administration CAUTION Invoking a database restoration stops the WMS server. Once the restoration is complete (after about 5 minutes), the WMS server restarts and the user must login again. Upon completion, a Restore Completed Successfully!! dialog displays. Database Details Use the data displayed within the Details tab to assess the data tables archived as part of the WMS database.
Database Purge The WMS database can be periodically purged to remove older or obsolete backup operations. This is an important operation, as WMS can only archive 5 GBs. Purge operations can be added, edited and deleted as purge operations need to be conducted more (or less) frequently. Once added, purge operations are not immediately invoked until you activate them. This ensures data is protected until you are sure of the need to initiate the purge operation.
WMS Administration Editing a Database Purge Revise an existing database purge operation when they require increasing or decreasing their frequency as the 5 GB available for database backups nears capacity. To revise an existing WMS database purge operation: 1 Select Database Management from the Administration menu. 2 Select Purge. 3 Select an existing purge operation from amongst those displayed. 4 Click the Edit button. The Edit Purge DB Policy screen displays.
2 Select either. (Dot) or - (Hyphen) as required. Selecting the . (Dot ) option results in a site name being displayed as site1.engineering.2ndfloor whereas the same site name using the hyphen option would appear as site1-engineering-2ndfloor. Select Save to commit the site naming convention displaying within the My Network node. Logging Use the WMS Logging screen to view logs for events generated by WMS.
WMS Administration File Name Displays the name of the file in which this log is stored. A new file is created whenever a log file reaches its maximum number of lines. File Count Defines the number of files for this log. Logging Lists logging as “Yes” when enabled for this file name. Log Level Displays the level at which logging is conducted for this file. Options include: Summary - An event summary os logged without explicit detail. Intermediate - A moderate level of information is logged.
3 Refer to the following, and if necessary, change the log level: Maximum Lines Displays the maximum number of lines this log file can store. The maximum value is 10,000 lines. This is a required value, but is set as 10000 by default. Log Levels Displays the current level at which logging is conducted for this file. This is a default value, but is set at VERBOSE by default. Change the level to one of the following options: Summary - An event summary is logged without explicit detail.
WMS Administration The Import Export screen displays a set of checkboxes for importing and exporting managed information. Select checkboxes as needed and perform User Management, Site Management, Security Management, Network Discovery and Notification Template import and export operations as needed.
4 Browse to the location where the target files resides. 5 Click OK to start the import operation. 6 To stop importing user information, click Cancel. Exporting User Information To import user credentials, they have to be exported from an existing WMS installation. To export user information: 1 Select Import/Export from the Administration menu. 2 Choose the User checkbox within the User Management field. 3 Select the Export button.
WMS Administration 1 Select Import/Export from the Administration menu. 2 Choose the Site or Relay Server checkbox within the Site Management field. 3 Select the Import button. 4 Browse to the location where the target files resides. 5 Click OK to start the import operation. 6 To stop importing, click Cancel. Exporting Site or Relay Server Information To export a managed site or Relay Server to a specified destination: 1 Select Import/Export from the Administration menu.
1 Select Import/Export from the Administration menu. 2 Select the WIPS radio button from within the Security Management field. 3 Select the Import button. 4 Browse to the location where the target WIPS files resides. 5 Click OK to start the import operation. 6 To stop importing WIPS information, click Cancel. Exporting a WIPS Server A WMS administrator can export a list of existing WIPS servers for archive or use with other licensed WMS deployments. The list of WIPS servers is exported in XML format.
WMS Administration 5 Click OK to start the import operation. 6 To stop importing, click Cancel. Exporting an IP Range or SNMP Profile The WMS administrator can export the list of IP ranges and SNMP profiles for archive. The list is exported in XML format. To export an IP range or SNMP profile: 1 Select Import/Export from the Administration menu. 2 Select either the IP Range or SNMP Profile radio button from within the Network Discovery field. 3 Click the Export button.
4 Browse to the location where the target files resides. 5 Click OK to start the import operation. 6 To stop importing, click Cancel. Exporting Email Notification Templates and SNMP Trap Destinations To export an Email notification template or SNMP trap forward destination: 1 Select Import/Export from the Administration menu. 2 Choose the Email or SNMP Trap Forward checkbox within the Notification Templates field. 3 Click the Export button.
WMS Administration The License Management screen displays the status of the current license. 2 Refer to the WMS Server License field to review the attributes of the licence: MAC Address Displays the MAC address of the Windows 2003 Server where this version of WMS is installed. This is the MAC address bound to the license for legal use of WMS. License Key Displays the license key string generated by Extreme Networks for the legal use of this version of WMS.
About Extreme Networks recommends a periodic review of WMS version information to ensure the version deployed contains the latest feature set, as Extreme Networks periodically releases versions with improved functionality. To review WMS version and build information: 1 Select About from the Administration menu. The About WMS Software screen displays with the version installed, the build (creation) date and its tracking ID.
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A Customer Support NOTE Services can be purchased from Extreme Networks or through one of its channel partners. If you are an end-user who has purchased service through an Extreme Networks channel partner, please contact your partner first for support. Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide coverage. These centers are the focal point of contact for post-sales technical and network-related questions or issues.
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