Specifications

Ridgeline Service Advisor Release Note 3
1 Overview
This release note contains a summary of the requirements and new features for the Ridgeline Service
Advisor™ Management Suite, version 2.0.
● See “New Hardware Supported in Ridgeline SA 2.0” for a list of the new Extreme Networks devices
supported in this release.
● See Table 3 for a full list of the Extreme Networks devices supported by Ridgeline SA 2.0.
Please refer to the Ridgeline Service Advisor Reference Guide for detailed descriptions of the features in the
Ridgeline SA 2.0 release.
Contact customer support at [phone] or
[e-mail] if you need additional help.
This section covers the following topics:
● New Hardware Supported in Ridgeline SA 2.0 on page 3
● Key Features in Ridgeline SA 2.0 on page 3
● About Downloading Software Images from Extreme on page 5
● Ridgeline SA Server Requirements on page 11
● Ridgeline SA Client Requirements on page 13
● ExtremeWare/ExtremeXOS Support Requirements on page 15
● Ridgeline SA 2.0 Device Support on page 17
● Software Installation or Upgrade Overview on page 20
● Obtaining a License on page 20
● Ridgeline SA Software Documentation on page 20
New Hardware Supported in Ridgeline SA 2.0
The following Extreme Networks devices are supported in Ridgeline SA 2.0:
● Summit X480 series switches
● BlackDiamond 20804 switch
● 8500-MSM24 module
● 8500-G48T-e module
● 8500-G24X-e module
Key Features in Ridgeline SA 2.0
● New platform support. You can now install the Ridgeline SA server on the Windows 2008 Server
platform. In addition, Ridgeline SA now supports both the 32-bit and 64-bit versions of supported