Specifications

Clarifications, Known Behaviors, and Resolved Issues
Ridgeline Service Advisor Release Note30
Inventory Management
Modify Device changed fields are not updated after Apply
When a change is made in the Modify Device dialog, after clicking Apply the change is not reflected in
the fields in the Modify Device window. You must close and re-open the Modify Device dialog to see
the changes. (PD3-89128855)
Additional Information field accepts more than 255 characters
Even though there is a 255-character limit on text in the Additional Information field, you can type
more than that into the field. However, the characters beyond 255 will not be saved. (PD3-82612460)
The Upload Device Info command does not work with SSH
The Upload Device Info command, used for uploading device status information, does not work if SSH
is enabled for the device in Ridgeline SA, due to a timeout. To successfully upload the device
information, you must temporarily disable SSH for the device.
The ExtremeXOS config file saved by the Upload Device Info command has errors
If you use the Upload Device Info command for a device running ExtremeXOS, and select the option to
include the last uploaded configuration file, the Configuration file saved within the TAC_Info zip file
will produce CRC errors when you attempt to unzip it. (PD3-106577660)
BD8810 port containing a 100Base-FX mini-GBIC displayed as a UTP port
Ridgeline SA incorrectly displayed a Black Diamond 8810 port containing a 100Base-FX mini-GBIC as a
UTP port. (PD4-983773008)
IP/MAC Address Finder
Ridgeline SA does not use VRs when pinging, resulting in errors on some ExtremeXOS
devices
In the IP/MAC Address Finder, Ridgeline SA pings without using any VR, thus using VR-default only.
If some ExtremeXOS switches are in VR-mgmt, this results in a packet transmit error. (PD3-90286092)
Real-Time Statistics
Hierarchical port groups are not displayed correctly in the RT Statistics applet
The Real-Time Statistics applet does not support hierarchical groups. Selecting a subgroup of a port
group is not recognized; selecting the top-level port group initially displays all ports in the group and