Specifications

Clarifications and Known Problems
Ridgeline Service Advisor Release Note 25
20 EAPS Control VLAN: An EAPS control VLAN does not have to be assigned a QP8 by Ridgeline
EAPS provisioning. (PD4-1364407944)
21 VPLS Status: VPLS status (admin, operational) is shown as Up for VPLS instances that are in a
signal state on a device. (PD4-1360898185)
22 vMAN Provisioning: vMAN provisioning should validate whether the same ethertype is used in all
the switches that are being provisioned. (PD4-1355838218)
23 PBB Table: After creating a PBB E-Line/ELAN service, ISID is not shown in the table. Also, the
BVLAN network name is not associated with a CVLAN/SVLAN.
Workaround: Manually update the devices associated to the E-Line/E-LAN service. (PD4-
1255883070)
24 Modifying Services: Modifying a service (adding a port) on the same device should not give an
option for customizing settings for CVLANs and SVLANs. (PD4-1296419458)
25 Map Views: When a link goes down, its change in status is not updated until a sync is performed.
(PD4-1265441595)
26 EAPS Monitoring: The Links information in the EAPS domain details window does not include
“Load sharing” and “Last updated from database” fields. (PD4-1255709135)
27 Reports: When the Reports application was invoked from the Ridgeline SA Client, and opened in a
Firefox browser, the “Close Window” link on the Reports page did not actually close the window.
(PD4-1274429023)
28 Inventory: A port with a speed of 1G was incorrectly reported in Ridgeline SA displays with a speed
of 10G (PD4-1276931391)
29 Inventory: When using the “Upload Device Information For Support” function, if you selected the
“Include extended troubleshooting information”, the upload attempt failed after 30 minutes. (PD4-
1150255054)
30 Inventory: The device panel view for the BlackDiamond 12802 showed a maximum of three power
supplies, where up to four power supplies are supported. (PD4-1279548275)
31 VLAN Details: If you changed the name of a device, the VLAN details window showed the device’s
VLANs as associated with the previous name of the device. (PD4-1271685939)
32 VLAN Provisioning: After a VLAN was added to a device running ExtremeWare using the VLAN
Provisioning feature, the new VLAN did not appear in Ridgeline SA tables. (PD4-1274731674)
33 Ethernet Service Provisioning: When adding a port to an Ethernet service that used PBB as the
transport method, Ridgeline SA incorrectly presented an option to enter CVLAN and SVLAN
information. (PD4-1296419458)
34 VPLS Monitoring: When Ridgeline SA encountered a high number of pseudo wire status change
traps, it did not process them beyond the default of 20 (default) or 60 (maximum), causing the VPLS
domain status to be updated incorrectly. (PD4-1278358796)
35 Configuration Manager: Resetting the selection with the Reset button, then selecting a device and
clicking Add caused the first device in the device table to be added instead of the selected device.
(PD4-1310142461)
Installing or Uninstalling
Cannot re-install Ridgeline SA after an unsuccessful uninstall
If problems occur during the uninstall process, or if an uninstall is done incorrectly (for example, by just
deleting all the Ridgeline SA files) the installation program may refuse to let you re-install because it