Specifications

Ridgeline SA Client Requirements
Ridgeline Service Advisor Release Note 13
● 2 GB disk space available.
● Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you
should have 1 GB of swap space.
● A GUI/Desktop environment must be installed on the server machine.
The Ridgeline SA server software requires the 1.6.0_10 (or higher) Java runtime package. The 1.6.0_10
Java runtime package is included in the server installation, and that is the version we recommend you
use.
NOTE
Additional disk space may be needed to hold alarm logs and other runtime data. The amount of space depends on
the number of devices and the number of traps and syslog messages generated by the managed devices.
Allowing Clients Access to the Server from Behind a Firewall
If the Ridgeline SA server is located behind a firewall, you must allow Ridgeline SA clients access
through the firewall. To do this, use the following procedure:
1 Launch the Ridgeline SA client from the same machine were the server is installed.
2 Expand the Ridgeline SA Administration folder
3 Click Users, Roles & Servers
4 Click the Server Properties tab
5 Select Other from the drop-down list
6 In the Client Port field, specify an available port number (the default of 0 means any random
available port)
7 Click Apply to apply the setting.
8 Stop and restart the Ridgeline SA server. For instructions, see the Ridgeline SA Installation and
Upgrade Guide.
9 In the settings for your firewall, allow exceptions for the following ports:
● The HTTP port used for communication with Ridgeline SA clients (default is 8080)
● Port 3873
● The Client Port you specified in step 6 above
Ridgeline SA Client Requirements
A Ridgeline SA client requires a monitor that supports 1024 x 768 resolution, and at least 16-bit color.
Your system display settings must be set for at least 65536 colors.
The client can use large amounts of memory. 256 MB of RAM is the minimum for best performance. An
additional 512 MB is required if you plan to launch the client from the same system as the Ridgeline SA
server.