Specifications

Chapter 4: Upgrading the Ridgeline Software

Ridgeline Installation and Upgrade Guide

4 Restart the Ridgeline server and the database engine, if applicable. See “Starting the Server on Linux

or Solaris” on page 24 for instructions.

Ensure that you clear your browser cache before reconnecting to the Ridgeline server.

Upgrading from EPICenter or Ridgeline Service

Advisor to Ridgeline

To upgrade the EPICenter or Ridgeline Service Advisor software to the Ridgeline software do the

following:

1 If you are installing from CD, you will find three installation executables, one for each platform

(Windows, Linux, and Solaris). If you downloaded from the web site, only the executable for your

platform will be included.

2 Start the installation wizard as follows:

For Windows, run

Ridgeline_3-0_win32.exe or Ridgeline_3-0_win64.exe, depending on your

version of the operating system.

For Linux:

a If you downloaded the installation from the web site, change the permissions on the Linux bin

file as follows:

chmod 755 Ridgeline_3-0_linux32.bin

chmod 755 Ridgeline_3-0_linux64.bin

(Skip this if you are installing from the CD).

b Run the executable

Ridgeline_3-0_linux32.bin or Ridgeline_3-0_linux64.bin, depending

on your version of the operating system.

For Solaris:

a If you downloaded the installation from the web site, change the permissions on the Solaris bin

file:

chmod 755 Ridgeline_3-0_solarisSPARC.bin

(Skip this if you are installing from the CD).

b Run the executable Ridgeline_3-0_solarisSPARC.bin

InstallShield will extract the Ridgeline Installation Wizard. This may take a few minutes.