Specifications

Contents
Ridgeline Installation and Upgrade Guide
4
Uninstalling the Ridgeline Server Software ............................................................................................................31
Uninstalling the Server on Windows................................................................................................................31
Uninstalling the Server on Linux or Solaris .....................................................................................................32
Chapter 3: Launching the Ridgeline 3.0 Client ......................................................................................35
About the Client Initialization Process ....................................................................................................................35
Launching the Client Application ............................................................................................................................35
Disabling Installation of Desktop Shortcuts ............................................................................................................38
Configuring the Firefox Browser for the Java Plug-In.............................................................................................39
Chapter 4: Upgrading the Ridgeline Software .......................................................................................41
Ridgeline Software Upgrade Overview...................................................................................................................41
Installing a Service Pack Release ..........................................................................................................................42
Installing a Service Pack on Windows Systems..............................................................................................43
Uninstalling the Service Pack on Windows Systems ......................................................................................44
Installing a Service Pack on Solaris or Linux Systems....................................................................................44
Uninstalling the Service Pack on Solaris or Linux Systems ............................................................................45
Upgrading from EPICenter or Ridgeline Service Advisor to Ridgeline...................................................................46
Migrating the Database ..........................................................................................................................................54
When Ridgeline and a Previous Version are Installed on the Same System..................................................55
Exporting then Importing Data................................................................................................................................56
Exporting Database Information......................................................................................................................56
Importing Database Information......................................................................................................................59