Specifications

10 Click Done.
11 Restart Ridgeline services (see Starting the Server on Windows).
After the installation is complete, details about the installation process are in a log file
Ridgeline4.0_InstallLog.log in the following locations:
•
Windows: <Ridgeline 4.0 installation directory>\Logs
•
Linux: <Ridgeline 4.0 installation directory>/Logs
Uninstalling a Service Pack on Windows Systems
Note
Be sure to restore your previously backed-up database (backed up prior to installing the
service pack) after uninstalling the service pack, to completely restore Ridgeline to its
previous state.
To uninstall a service pack on a Windows system:
1 Exit all Ridgeline clients.
2 Stop Ridgeline services (server, database, FreeRADIUS server), if still running (see Stopping the
Server on Windows).
3 Locate the folder where the Ridgeline service pack is installed.
Typically in C:\Program Files\Extreme Networks\Ridgeline <v>\_Ridgeline<v>_SP<n>_installation
(where <v> = Ridgeline software version, and <n> = service pack number)
4 Double-click Uninstall Ridgeline <v> Service Pack <n>.exe (where <v> = Ridgeline software version,
and <n> = service pack number). The Ridgeline about to uninstall dialog box appears (see the
following figure).
Figure 41: Ridgeline About to Uninstall Dialog Box
Upgrading the Ridgeline Software
Ridgeline Installation and Upgrade Guide 54