Specifications

3 Enter your name, company information, and similar information, and an e-mail address to which
your license key should be sent.
Your evaluation license key is e-mailed to you.
If your evaluation license expires before you have finished evaluating the product, you can request
another evaluation key—up to three evaluation keys for a total of 90 days of evaluation use.
Permanent License
A permanent license has no time limit. Permanent licenses are sold based on the number of devices you
want Ridgeline to manage.
To obtain a permanent license:
1 You must provide your activation key, found on the license agreement shipped with your purchased
product.
2 Fill in the requested information, and enter your activation key. The activation key is a 14-character
key that starts with “AC” found on the license agreement that you received when you purchased the
product.
Both permanent and evaluation license keys are 14-character keys that start with “RS” and are
followed by 12 additional upper- and lower-case alphabetic characters, numbers, and special
characters such as “+”.
The license key is not the same as the activation key, which starts with “AC,” and is found on the
license agreement shipped with your purchased product. You use the activation key to obtain a
permanent license.
Your permanent license key will be e-mailed to you.
Installing a Permanent License When an Evaluation License is
Already Installed
To install a Ridgeline evaluation or permanent license, or to upgrade an evaluation license to a
permanent license you must run the License Manager. Until you install a license, no client can connect
to the Ridgeline server. For instructions on how to do this, see Adding or Upgrading a License Key.
Installation Overview
Ridgeline Installation and Upgrade Guide 10