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Troubleshooting guide

ManualsBrandsExtreme Networks ManualsComputer equipmentExtremeWare Version 7.8
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84 Advanced System Diagnostics and Troubleshooting Guide
Diagnostics
Viewing Diagnostics Results
Use the following commands to view information related to the transceiver diagnostic test:
show log
show diagnostics
show switch
Example Log Messages for Transceiver Diagnostic Failures
• If the transceiver diagnostic test detects a failure, any of the following messages will appear in the
log one time. To determine the severity of the problem, use the
show diagnostics command to
display diagnostics results and examine the transceiver diagnostic portion of the display.
Transceiver ENET test failed on slot n
Transceiver NVRAM test failed on slot n
Transceiver FLASH test failed on slot n
Transceiver UART test failed on slot n
Transceiver SRAM test failed on slot n
Transceiver MAC test failed on slot n
Transceiver TWISTER test failed on slot n
Transceiver QUAKE test failed on slot n
• The following log message indicates that a transceiver diagnostic test detected transceiver problems
on multiple modules, possibly caused by a failure on the module in the slot specified as
slot
n
.
Diags detected n other i/o blade(s) with a transceiver problem. Problem may lie
on slot
n
• The following message indicates that a transceiver diagnostic test failure has triggered the failure
response action configured using the
configure sys-health-check command.
... Sys-health-check [ACTION] (hardware failure) (hardware failure type) slot n
Where hardware failure type can be any one of the following:
• CARD_HWFAIL_ACL_TWISTER_TIMEOUT
• CARD_HWFAIL_PKTCACHEPBUFFXFER_TWISTER_TIMEOUT
• CARD_HWFAIL_FDB_QUAKE0_TIMEOUT
• CARD_HWFAIL_FDB_QUAKE1_TIMEOUT
• CARD_HWFAIL_FDB_COUNT_QUAKE0_TIMEOUT
• CARD_HWFAIL_FDB_COUNT_QUAKE1_TIMEOUT
• CARD_HWFAIL_OT_RAM_QUAKE0_TIMEOUT
• CARD_HWFAIL_OT_RAM_QUAKE1_TIMEOUT
• CARD_HWFAIL_QD_RAM_QUAKE0_TIMEOUT
• CARD_HWFAIL_QD_RAM_QUAKE1_TIMEOUT
• CARD_HWFAIL_SCHED_RAM_QUAKE0_TIMEOUT
• CARD_HWFAIL_SCHED_RAM_QUAKE1_TIMEOUT
• CARD_HWFAIL_AFC_STATUS_QUAKE0_TIMEOUT
• CARD_HWFAIL_AFC_STATUS_QUAKE1_TIMEOUT
• CARD_HWFAIL_SW2CPU_QUAKE0_TIMEOUT
• CARD_HWFAIL_CPU_CNTRL_QUAKE0_TIMEOUT
• CARD_HWFAIL_RR_DECODER_REG_TIMEOUT