User guide
C-4 E
XTREME
W
ARE
E
NTERPRISE
M
ANAGER
I
NSTALLATION
AND
U
SER
G
UIDE
T
ROUBLESHOOTING
Problem: A untagged port has disappeared from its VLAN.
Check to see if the port has been added as an untagged port to a different VLAN. In
ExtremeWare Enterprise Manager, adding an untagged port to a VLAN will
automatically remove the port from its previous VLAN if that port belonged as an
untagged port to another VLAN, and the two VLANs used the same protocol. This is
different behavior from the ExtremeWare CLI, where you have to first delete the port
from the old VLAN before you can add it to the new VLAN.
E
XTREME
W
ARE
E
NTERPRISE
M
ANAGER
C
LIENT
C
LIENT
I
NITIALIZATION
Problem: Browser is unable to connect to the ExtremeWare Enterprise Manager
server.
Verify that the ExtremeWare Enterprise Manager Server process is running.
Verify that the server is running on the specified port. Check the file
<installdir>\webserver\properties\server\javaWebServer\webPageService\
endpoints.properties
. The entry endpoint.main.port contains the port number the
server is using.
Problem: Browser does not bring up the Login page.
Verify the version of the browser you are using. See the system requirements in Chapter
2 or refer to the Release Notes shipped with the software.
VLAN M
ANAGER
Problem: Multiple VLANs have the same name.
A VLAN is defined by the name, its tag value, and its protocol filter definition.
ExtremeWare Enterprise Manager allows multiple VLANs of the same name if one of
the other defining characteristics of one VLAN is different from the other.