User guide

E
XTREME
W
ARE
E
NTERPRISE
M
ANAGER
I
NSTALLATION AND
U
SER
G
UIDE
C-1
C
Troubleshooting
This appendix describes:
• Resolving problems you may encounter with the ExtremeWare Enterprise Manager
Server.
• Resolving problems using the ExtremeWare Enterprise Manager client application.
E
XTREME
W
ARE
E
NTERPRISE
M
ANAGER
S
ERVER
I
SSUES
I
NSTALLATION
Problem: The ExtremeWare Enterprise Manager software is already installed.
Uninstall the old version before installing a new version. See the instructions in
Chapter 2.
D
ATABASE
I
NITIALIZATION
Problem: Open Server Gateway does not start.
The port (default 2222) may be in use by another application. To remedy this you can
do the following:
• Reinstall the Enterprise Manager Server, choosing a different port for database
communication.